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Hotel Los Cristales

2.5 star property

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Photo gallery for Hotel Los Cristales

Experience the hotel's welcoming entrance with a spacious ground floor and a balcony offering a view of the interior.
Two single beds with white bedding and teal accents, set against a striped wall and wooden floor.
Reception area with a reception desk, seating area, and a large painting on the wall.
Enjoy meals in a bright and airy dining area with large windows and comfortable seating for groups.
Relax in a stylish living space with a comfortable sofa, unique coffee table, and vibrant artwork.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020
  • Las Araucarias Park
    ‪2 min walk‬
  • Church of Our Lady of Victories
    ‪2 min walk‬
  • Santa Rosa de Cabal Hot Springs
    ‪20 min drive‬
  • Pereira (PEI-Matecaña Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | 1 bedroom, down duvets, free WiFi, bed sheets

Standard Family Room

  • 25 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, down duvets, free WiFi, bed sheets

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down duvets, free WiFi, bed sheets

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, free WiFi, bed sheets

Junior Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, down duvets, free WiFi, bed sheets

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, down duvets, free WiFi, bed sheets

Superior Family Room

  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down duvets, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Los Cristales

Hotel with free breakfast, in the vicinity of Santa Rosa de Cabal Hot Springs
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
Hotel Los Cristales offers 27 accommodations with free toiletries. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. This Santa Rosa de Cabal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Hotel Los Cristales, you're just a quick walk from Church of Our Lady of Victories. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • 6.1 mi (9.7 km) from Santa Rosa de Cabal Hot Springs and 8.3 mi (13.3 km) from Victoria Shopping Mall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Hotel Los Cristales also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Santa Rosa de Cabal hotel is smoke free.

Guests are served a free local cuisine breakfast.
Hotel Los Cristales has a restaurant on site.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cristales

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Hotel Los Cristales Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Luz, Edgewater

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial sitio

el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024

6/10 Okay

martha, Charlotte

Travelled with family
Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023

10/10 Excellent

Cesar, CHARLOTTE

Travelled with partner
Liked: Amenities
Great place to stay with very nice staff
Stayed 1 night in Nov 2023

10/10 Excellent

jaime, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Diego

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

8/10 Good

Arnel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022

6/10 Okay

adolfo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms
Stayed 2 nights in Jan 2022

4/10 Poor

Dario, Bucaramanga

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
They need to improve customer service, offer all the services described on Expedia, and they must offer a solution in case something is not working or available. It was two bad nights, I received a compensation for bad service, but it was not what I expected for the price we paid, there are more options in the same area.
Stayed 2 nights in Nov 2021

8/10 Good

Ana

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

solid value with great people

great service
Stayed 2 nights in Nov 2019

10/10 Excellent

ROSANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente servicio

Stayed 2 nights in Apr 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabio

Stayed 1 night in Apr 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

Buena atencion por parte del personal, todo muy atentos olvidaron las toallas pero se soluciono de inmediato, buen desayuno y se descansa comodamente.
Stayed 1 night in Mar 2025