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Hotel Soratama

3.5 star property

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Photo gallery for Hotel Soratama

Front of property
Food and drink
Terrace/patio
Suite (Doble) | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Plaza de Bolivar
    ‪2 min walk‬
  • Victoria Shopping Mall
    ‪6 min walk‬
  • Olaya Herrera Park
    ‪10 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite (Doble)

Suite (Doble) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite (Doble)

9.2 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Twin Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room

8.0 out of 10
Very good
(18 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Suite

  • 43 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room Standard

  • 15 sq m
  • Sleeps 2

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About this property

Hotel Soratama

Hotel with 2 hot tubs, steps from Plaza de Bolivar
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services and laundry facilities.
Hotel Soratama offers 77 air-conditioned accommodations with a safe and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Soratama. During your stay, you're just a quick walk from Plaza de Bolivar. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Emperador
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Steps from Plaza de Bolivar and Pereira Cathedral
Hotel Soratama offers its guests 2 hot tubs. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 8 meeting rooms available. The business-friendly Hotel Soratama also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Pereira hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Emperador – This restaurant specialises in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Soratama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Reviews

Hotel Soratama Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 543 reviews
Rating 8 - Good. 138 out of 543 reviews
Rating 6 - Okay. 53 out of 543 reviews
Rating 4 - Poor. 21 out of 543 reviews
Rating 2 - Terrible. 31 out of 543 reviews

Reviews

6/10 Okay

yantru

Stayed 1 night in Jun 2025

10/10 Excellent

Lady

Stayed 1 night in Jun 2025

10/10 Excellent

Lady

Liked: Cleanliness, amenities, property conditions & facilities
Super me encantó
Stayed 1 night in Jun 2025

10/10 Excellent

Augusto

Stayed 1 night in May 2025

6/10 Okay

Ana Adelfa Rodríguez

Stayed 2 nights in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean rooms.
Stayed 1 night in May 2025

4/10 Poor

Ivan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed at Soratama for a week, came in with great expectations as the location and all I can say is that it was a great disapointment. Arrogant entitled front desk staff with zero empathy or sense of customer service. Too many things too list but ill summarize it. "Breakfast " was a complete joke, did not expect anything Grand but the bare min and I would be content, they have the bravery of serving old hard bread and all bakery goods every single day, you need to chase the servers for spoons, sweetners, salt and coffee or any condiments, if you ask for an omelette you will get raw eggs, super watery juice, fermented chia pudding, complete lack of competence, and if you point it out they will not bring you a proper made to taste one, no replacements, no guests allowed after 7 pm so my mother in law could not be with our 6 month old baby after that Elevator super slow and just 1 for the whole hotel that barely 3 people can fit in. They tried to charge taxes to my wife because shes dual citizen ( Canadian / Colombian ) One day they were called to clean the room late ( 430 pm ) but instead of cleaning, they decide to spray what felt like a full can of freshner and upon returning we had to stay out for over one hour with a 6 month old baby because it was intoxicating Brought it up at front desk and the guy on duty smiled at us with a clown look and replied ( so no freshner tomorrow?) Just so slimmy . If you care about being treated well and dont wan
Stayed 8 nights in May 2025

10/10 Excellent

Khaled

Stayed 1 night in Apr 2025

8/10 Good

jennai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel in a very convenient location in the middle of the city. There is a lot of noise from the park located right in front of the hotel but the windows are sound proof. I recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel greeted warmly with a staff member holding an umbrella as I got out of the taxi. Huge room decent breakfast and friendly staff
Stayed 1 night in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like home

Excellent service . Everyone was attentive to our needs. So friendly . Rooms in mint condition and breakfast so delicious. It was my husband first time in Pereira and he was so impressed. Definitely will return and recommend this hotel .
View from the roof top restaurant and lounge.
Stayed 4 nights in May 2025

10/10 Excellent

mario

Stayed 1 night in May 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service
Great location and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location near everything
Stayed 2 nights in May 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ,safe and beautiful inside, location is a plus
Stayed 1 night in Apr 2025

8/10 Good

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the cleanliness of the place and its proximity to various amenities. However, I did not like that we couldn’t be dropped off at the hotel door due to the busy street.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado todo el personal y el hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was too far
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Customer Service was great, berry clean, and the breakfast was amazing.
Stayed 14 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place well located with great staff i highly recommand OH and great breakfast too
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the center of the city even though the noise and
Stayed 6 nights in Apr 2025