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Hotel Ristorante Madonna della Neve

Property class: 2

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Photo gallery for Hotel Ristorante Madonna della Neve

View from property
Food court
Interior entrance
Porch
Comfort Double Room, 1 Double Bed | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Principale, 1, Pettenasco, NO, 28028
  • Place, Bagnera
    ‪12 min drive‬
  • Place, Approdo Don Angelo Villa
    ‪12 min drive‬
  • Place, Lake Orta
    ‪20 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪96 min drive‬

Room options

View all photos for Basic Quadruple Room

Desk, blackout curtains, free WiFi, bed sheets

Basic Quadruple Room

  • Hill view
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Desk, blackout curtains, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment

Economy Apartment | Desk, blackout curtains, free WiFi, bed sheets

Economy Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ristorante Madonna della Neve

A restaurant, a bar/lounge and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, a garden and a banquet hall are on-site.
Hotel Ristorante Madonna della Neve offers 10 accommodations with espresso makers and a hairdryer. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include baths or showers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Ristorante Madonna della Neve, you'll be close to Lake Orta. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Madonna della neve
  • Amenities include a lift and a terrace
  • 9 minutes by car from Lake Orta and 7 minutes from Pella Village
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Ristorante Madonna della Neve also features a terrace, a garden, and express check-in.

This Pettenasco hotel is smoke free.

Madonna della neve – Overlooking the garden, this restaurant specialises in Italian cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Madonna della neve

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • 18-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker

More

  • Ceiling fan
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 50 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 150 per accommodation, per stay
  • Cash Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 50 (exact amount varies) at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 1-device limit.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ristorante Madonna della Neve
Hotel Ristorante Madonna della Neve Pettenasco
Ristorante Madonna della Neve
Ristorante Madonna della Neve Pettenasco
Ristorante Madonna lla Neve P
Ristorante Madonna Della Neve
Hotel Ristorante Madonna della Neve Hotel
Hotel Ristorante Madonna della Neve Pettenasco
Hotel Ristorante Madonna della Neve Hotel Pettenasco

Hotel Ristorante Madonna della Neve Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 49 reviews
Rating 8 - Good. 25 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

3.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Turned up on the day of the booking. Was advised on their website that someone was there from 1pm till 7pm each day. We got there a little after 2pm. The place was deserted. We rang the bell for CHECK IN as advised on a note on the front door. And waited as instructed in the note. Nothing. No one answered. We rang the first tel no. and could hear it in the restaurant, but no one answered. We rang several times, and then called the mobile number listed on their website - it was out of service. We wet on a ferry rider around Lake Orta and called them again around 4.30 - still no answer. I messaged via the Expedia link to the hotel asking them to respond asap as we needed a room and if we hadn't heard from them by 5.15pm we would have to start looking for alternative accommodation. Nothing still, so we called again at 5.20pm and no one answered and the call cuts off automatically and there is no option to leave a voice mail. So I had to message again and say we were going elsewhere and asking them to explain what had happened and NOT to charge us for a no-show as we had done everything in our power to access the accommodation as per the confirmed booking from months previously. Diabolical service and waste of holiday time driving up mountains to find them and there not even being a notice to say what time they might return, or an alternative no to call or someone else that could let us in, nor any kind of apology or explanation.
Stayed 1 night in Sep 2019

10/10 Excellent

Hanjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Graham

A two star hotel above Lake Orta

Room # 4 was clean, quiet if a little on the “seen better days” side. Accommodation near Lake Orta is expensive. The nightly rate charged by Madonna della Neve takes advantage of this fact. The free buffet breakfast was satisfactory (nice scrambled eggs/omelet). We ate in the restaurant one evening. The food was unremarkable, rustic. The hotels.com website describes the hotel as being 1 minute from Lake Orta in Pettanesco. This is incorrect. It is 10-15 minutes away from the lake up a narrow, winding road in the locality of Pratolungo, a commune of Pettanesco. There is no view of the lake; the rooms have a pleasant rural view. Wi-fi signal in our room was poor. We needed to be in the front office or restaurant to achieve a good connection.
Stayed 2 nights in Aug 2018

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with very friendly staff.

Our planned stay was cut short unexpectedly and was very well handled by the staff. Rooms were clean and tidy if a little old fashioned. Service in the restaurant at dinner and breakfast was excellent and both meals were very satisfying. Customer service was excellent.
Stayed 4 nights in Jul 2017

8/10 Good

D&P, Australia

Liked: Cleanliness, staff & service, room comfort

Beautiful surrounds

This was a friendly, family run small hotel with good food at reasonable prices and set above the lakes. Plenty of good walking to be had in a relaxing rural environment. Recommended but it does take a bit of effort to get there if you don't have your own car.

8/10 Good

Paul, Basildon Essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good food nice people and good value what more can you ask for

6/10 Okay

Romed

Travelled with family
Wir mussten für den Check-in, für das Essen, für Nachbestellungen etc. jeweils sehr lange und immer Min. 20 Minuten warten. Die älteren Damen waren stets überfordert.
Stayed 1 night in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort

Une bonne surprise

Une bonne surprise pour une réservation estivale de passage, compte tenu des précédents avis, qui nous paraissent sévères. L’accueil s’est avéré très correct. Chambre immense, literie confortable en grande largeur, propreté, décoration simple avec du mobilier Ikea neuf, ascenseur, petit balcon sympa avec une vue (franchement symbolique) sur le lac d’Orta. Effectivement, il faut compter 12 minutes depuis le village d’Orta pour rejoindre l’hôtel par une route étroite et sinueuse mais pas vertigineuse ! Et pas de climatisation, juste un grand ventilateur au plafond qui s’est avéré amplement suffisant. Juste à prendre en compte en cas de journées caniculaires. Pas de petit déjeuner pour raison covid… (mais un restaurant qui semble attirer la clientèle, nous n’avons pas testé) A recommander pour qui cherche un petit prix dans une région chère
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
la reception non è presidiata, quindi non è stato possibile lasciare le valige dopo il check out alle 10 (a mio avviso un po' troppo presto). Siamo andati a fare colazione fuori perchè il bar dell'hotel non offriva la colazione causa covid e offriva 2 merendine e 2 bustine di caffè istantaneo come "sostituzione". La mattina nostra sorpresa il bar era aperto e c'era gente esterna all'hotel fare colazione. Il prezzo è vantaggiosa ma ci aspettavamo un po' più di accoglienza.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Das Hotel ist nett, leider gibt es morgens nicht mal einen Kaffee. Müsste trotz Corona möglich sein. Ein kleiner Kühlschrank im Zimmer sollte mittlerweile auch Standart sein, zumal man
Stayed 4 nights in Aug 2020

4/10 Poor

Johnny, Torino

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera carina ma molto fredda ( 16 gradi ), i termosifoni avevano la valvola chiusa e non ci è stato comunicato ma ho dovuto scoprirlo da solo, nella sola notte trascorsa ho dovuto uccidere 3 ragni, non era presente il telefono in camera e nessuna coperta supplementare. La titolare per niente gentile e poco disponibile. Non ci è stato possibile effettuare il check out già la sera in quanto la stampante non era in funzione e la mattina dopo, pur dovendo andare via prima, abbiamo dovuto aspettare le 8 per ritirare i nostri documenti ed eseguire il check out. Abbiamo saltato la colazione in quanto l'orario non ce lo permetteva e la titolare si è anche arrabbiata dicendoci che aveva preparato esclusivamente per noi... In effetti eravamo i soli in albergo quella mattina... Forse c'è un motivo!
Stayed 1 night in Oct 2019

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Gerald

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Maja, Hessen

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
La struttura non è male peccato per la scarsa cura della camera “peli nelle lenzuola e in bagno, ragnatele ovunque, pessima accoglienza e cortesia. secondo me la proprietaria non è adatta per fare questo lavoro.
Stayed 2 nights in Oct 2018

10/10 Excellent

giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax sulle alture del lago.

Dopo una meravigliosa giornata sul lago d'orta si va in collina e si arriva all'Hotel Ristorante Madonna della Neve.Buona posizione con vista sul lago e zona tranquilla e rilassante.Hotel con camere comode,balcone pratico e bagno da rivedere in alcuni particolari.Colazione completa,buona scelta dolce e salato e cappuccino del bar.Ottima cena nel ristorante dell'hotel, con piatti di qualita',buona scelta dal menu'e buon servizio.Personale gentile.Consigliato per relax e ristorante.
Stayed 1 night in Sep 2017

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous nous sommes fait arnaqués sur le montrant du repas du soir, sans trop faire attention nous avons réglé, et en recomptant la note le lendemain il y avait une erreur de 30€ !! Nous avons envoyé un mail et attendons une réponse positive !!
Stayed 1 night in Aug 2017

10/10 Excellent

Rémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel agréable

Accueil très agréable. Service de restaurant très agréable et convivial. Chambre avec balcon. Wi-fi impeccable. Attention, une église n'est pas loin et elle arrête de sonner à 0h30 pour reprendre le concert vers 7h !
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen

Kein netter Empfang. Es wurde uns einfach der Schlüssel in die Hand gedrückt. Im Zimmer war es drückend heiss und der Deckenventilator hing so schief, dass man befürchten musste, dass er nächstens runterfällt. Das Hotel ist sehr hoch oben am Berg und nicht in Seenähe und gleich nebenan ist eine Glassammelstelle.
Stayed 2 nights in Jul 2017

6/10 Okay

bijzonderheden, wintelre

Disliked: Cleanliness, room comfort

ver weg van alles

het hotel ligt hoog op een berg, alleen te bereiken via een steile smalle weg... verder weinig te den in de omgeving, tenzij je die weg weer terug wil gaan in het donker, now FORGET IT.....hotel/restaurant is gewoon gesloten tijdens 14.00 en 18.00 uur..je kan niet eens een kop koffie krijgen.......NIETS
Stayed 1 night in Jun 2017

8/10 Good

Marco

Liked: Staff & service
Disliked: Cleanliness, room comfort

hotel economico scarsa pulizia camere

Buona esperienza

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr, sehr schöne Unterkunft

Das Hotel ist ein kleines Stück oberhalb des Seeufers gelegen, aber in sehr ruhiger Lage. Nebenan ist ein kleiner Garten, von weitem hört man die Glocken der Kühe auf der Alm und alles ist angenehm ruhig. Das Zimmer ist geräumig und sehr sauber, hat Balkon sowie Bad mit Fenster. WiFi habe ich keine freies gefunden, aber auch nicht danach gefragt. Vodafone liegt 4G an. Insgesamt ein gemütliches Haus mit sehr netten und hilfsbereiten Inhabern. Das Highlight ist die Küche: Wir haben zweimal hier gegessen, lokale Küche mit fantastischem Geschmack zu fairen Preisen. Auch das sehr reichhaltige Frühstück mit verschiedenen Eiern, vier u.a. selbst gebackenen Kuchen, Wurst Obst und Schinken sowie unterschiedlichen Brötchen Saft und Cafe\Capucchino ist top und lässt keinerlei Wünsche offen. Da wir bei Abreise sehr früh los sind, gab es ungefragt für jeden einen Verpflegungsbeutel. Jederzeit gerne wieder!!!

10/10 Excellent

Wille, Limhamn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart kök, snyggt inrett hotell.

Härlig mat.

8/10 Good

ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto piacevole

Posto tranquillo e rilassante. Ideale per muoversi in zona. Gentilezza e cortesia. Servizio ottimo e cibi ottimi. È stato un piacere

8/10 Good

Per

Liked: Cleanliness, property conditions & facilities, room comfort

Prisvärt. Bra mat

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