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Candlewood Suites Bensalem - Philadelphia Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites Bensalem - Philadelphia Area by IHG

1 bedroom, in-room safe, desk, free WiFi
Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3908 Old Street Road, Bensalem, PA, 19020
  • Place, Neshaminy Mall
    ‪1 min drive‬
  • Place, Parx Casino and Racetrack
    ‪4 min drive‬
  • Place, Sesame Place
    ‪11 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪42 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Bensalem - Philadelphia Area by IHG

Hotel with free parking, near Parx Casino and Racetrack
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Candlewood Suites Bensalem - Philadelphia Area by IHG offers 77 air-conditioned accommodations, with a safe. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Bensalem hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Bensalem - Philadelphia Area by IHG. During your stay, you'll be within walking distance of Parx Casino and Racetrack. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Parx Casino and Racetrack and 12 minutes from Sesame Place
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Bensalem - Philadelphia Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Bensalem hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Bensalem Philadelphia Area Hotel
Candlewood Suites Philadelphia Area Hotel
Candlewood Suites Bensalem Philadelphia Area
Candlewood Suites Philadelphia Area
Candlewood Suites Philalphia
Candlewood Suites Bensalem Philadelphia Area
Candlewood Suites Bensalem Philadelphia Area by IHG
Candlewood Suites Bensalem Philadelphia Area an IHG Hotel
Candlewood Suites Bensalem - Philadelphia Area by IHG Hotel
Candlewood Suites Bensalem - Philadelphia Area by IHG Bensalem

Candlewood Suites Bensalem - Philadelphia Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

chandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

DAndre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tameka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very oh dirty, it smelled like dog urine in the entire room, carpet and floor were so dirty that baby's socks were black, needed to wear shoes the entire time inside the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pearlie Mae

Liked: Cleanliness, staff & service, property conditions & facilities
It a nice placce relax
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Coffee in the rooms or breakfast. Clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Most definitely a nice property that's why we keep going back.
Stayed 2 nights in Jul 2025

8/10 Good

Joe

Liked: Property conditions & facilities, room comfort

Mixed company? ☺️

Didn’t realize dogs were allowed. I’m a dog lover but typically i thought families with pets have their own floors. We had a dog staying right next door and he kept barking. Also, people in the room above us sounded like they were practicing the irish dance with army boots! Hallway smelt like dog dander.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Stayed 1 night in Jun 2025

8/10 Good

Lache'

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night due to power outage in my area. I only had a problem with the tub drainage it was not draining properly
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Amenities, property conditions & facilities
Beautiful excellent stay
Stayed 1 night in May 2025

6/10 Okay

Amina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is super quiet. Staff is friendly but Other than that it’s boring. No pool, no complimentary breakfast. Hotel is pretty basic.
Stayed 2 nights in Jun 2025

2/10 Terrible

Montreal

Travelled with partner
When we arrived they had a power outage due to a storm. We traveled from Virginia to Philadelphia and wanted to rest. We had to walk up 3 flights of stairs. That was extremely hard for my wife who has health issues. The entire stay we were unable to watch TV because of the outage. Housekeeping didn't come by our entire stay. When we checked out I asked about any compensation and I was told because we booked through a third party they couldn't do anything. She act as if we was bothering her when I asked her. She told me to contact Expedia to see if anything could be done. I will never return to that hotel. Poor customer service. Not that it was their fault they lost power. Your guest should be compensated in some way. Unexceptable
Stayed 2 nights in Jun 2025

8/10 Good

jie

Stayed 1 night in Jun 2025

8/10 Good

Mitzi

Stayed 1 night in Jun 2025

6/10 Okay

Davidetta

Travelled with family
Liked: Amenities
Quiet, and safe.
Stayed 4 nights in Jun 2025

6/10 Okay

JULIA, Lawrenceville G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was okay but the bathtub was backed up our entire stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

chandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, friendly staff area was great. Wish they had breakfast included.
Stayed 1 night in May 2025

10/10 Excellent

RICARDO

Stayed 3 nights in May 2025

4/10 Poor

Jessie

Travelled with family and small children
Disliked: Cleanliness, amenities
My room was not properly clean. It smelled like mildew. I called the front desk to ask for another room. They said they had no availability. The clerk came to my room and used an air freshener. It was a temporary fix but the smell lingered. Then I had to keep running back and forth to the front desk to pick up linens and toilet paper. And they did not serve breakfast and there was no pool as advertised.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our check in experience and our stay. Upon arrival, we were greeted in a very professional and friendly matter. Check in was smooth and fast, and we were on our way. The gentleman at the service desk also took a short moment to discuss men’s mental health awareness, which I must say was AMAZING. Very brief and brought to light that men’s feelings matter. The room was clean, the bed was comfy. Would stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Mariana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Honestly, I’ve stated many hotels and we arrived at 10. We had done our check-in previously then headed to dinner when we came back and got ready for bed. We weren’t in the room for 30 minutes and the front desk staff knocked on the door stating that there were multiple complaints that we were being too loud, we have two babies And we’re settling them down for bed. Needless to say we didn’t stay the second night even though we paid for it
Stayed 2 nights in May 2025