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Aparthotel

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
View from property
Full-sized fridge, microwave, oven, coffee/tea maker
1 bedroom, individually furnished, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

View in a map
325 North 13th Street, Philadelphia, PA, 19107
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪17 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-sized fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, a quick walk to Pennsylvania Convention Center
A fitness centre, a rooftop terrace and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us they can't get enough of Sonder by Marriott Bonvoy The Heid Apartments Loft District's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments over 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • Within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness centre, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

8.6

Excellent

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 644 reviews
Rating 8 - Good. 127 out of 644 reviews
Rating 6 - Okay. 48 out of 644 reviews
Rating 4 - Poor. 35 out of 644 reviews
Rating 2 - Terrible. 34 out of 644 reviews

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Beautifully crafted rooms

As advertised
Stayed 3 nights in Jul 2025

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness
Nice apartments but with a rather industrial decor which is in need of an uplift if not a revamp.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Stayed 1 night in Jul 2025

10/10 Excellent

Clifford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, property conditions & facilities
Nice building, nice room and very nice staff,
Stayed 2 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
it was great will be here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Mete

Liked: Cleanliness, property conditions & facilities
Better than Hotel rooms. Building is clean and quiet.
Stayed 2 nights in Jul 2025

6/10 Okay

saskia

Travelled with family
Liked: Cleanliness

Noise

Neighbors noise, thin walls
Stayed 6 nights in Jul 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay and staff was very friendly but did not like the area too much.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment
Stayed 1 night in Jul 2025

10/10 Excellent

Aila

Stayed 2 nights in Jul 2025

8/10 Good

Archna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic stay. The room was enormous and beautifully decorated - with a huge bedroom area and a gigantic living room, a full kitchen and a washer dryer! The windows were beautiful. Perfect in every way. The only negative - but I coped easily by playing white noise on my phone - was the traffic at night. I would absolutely stay here again. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The space was clean and large. The rooftop deck was a wonderful place to sip dome wine and watch the sunset.
Stayed 1 night in Jul 2025

8/10 Good

sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had everything. All the amenities that were promised. Easy to find, location was great and easy walking distance ro everything. Could have had milk in the fridge but only creamer was provided. The 2 bed apartment though was slightly tired. The bathroom could have done with a revamp. The blind in the 2nd room was broken and wouldn't go back up. The sofa bed was very uncomfortable and was pretty tired. But overall, lovely property and a great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2025

6/10 Okay

Ashlie

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The showerhead was rusty on the nozzles. Mold inside grout and crevices. Mold inside washing machine. Pots and pans are dirty and stained. No parking, which I knew beforehand and was willing to overlook because I expected the unit to be clean and functional. But the mold and rust and dirty kitchen, skip this one. Find a residence inn if you want to stick with Marriott and call it a day.
Rusty showerhead
Mold in grout
Stayed 1 night in Jul 2025

10/10 Excellent

Colene

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love staying at Sonders! I just celebrated my 50th birthday and the property was perfect, clean, spacious, and me and my family felt safe.
Stayed 4 nights in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was easy the lofts were modern newly renovated and clean. The only thing was finding somewhere close to park. But the actual hotel was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect size for our family of 6. The loft for our boys, the couch for our girls, and the bedroom for us. Two bathrooms was a must and everything was clean enough. Definitely could use some fresh caulking around the shower. Loved the industrial vibes. The AC made a crazy noise when not running, but we were thrilled with how cool it was while 100 degrees outside. They put tons of earplugs around the room indicating they know how noisy it is. Unfortunately, the view was an alleyway, and the mural was dull and boring (unlike the bright colored one online). However, the space and location were ideal. If you're looking for something unique, I would absolutely recommend this place. Overall good experience.
Very comfortable bed and tons of storage. no tv in bedroom
Plenty of space! There is even a small office upstairs.
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, room comfort

4th of July stay

Accommodations were great and access to watch fireworks was amazing. But the delay in check in really through my family for a loop and had to delay at the train station and cancel a tour due to inability to check-in, change and have a place to clean-up as planned. We were delayed about an hour and a half.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

YICHING

Travelled with family
Liked: Cleanliness, room comfort

Great hotel

Everything you need is walkable. I love their laundry equipment and full kitchen. Nice and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with a great room perfect for just the two of us. In a great location, close enough to everything it far away enough to be peaceful and not in the middle of everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, room comfort

Affordable, Cool, Friendly, & Clean

Fantastic space, easy walk to the Convention Center, friendly & helpful staff, incredible views.
Loft apartment style room
Rooftop lounge
View from rooftop
Stayed 5 nights in Jun 2025

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