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The Windsor Suites

4.0 star property
VIP Access

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, pillow-top beds, in-room safe
2 bars/lounges
Fountain
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪9 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Room (Premium Club Level, Murphy)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Room, 2 Queen Beds (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(14 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Sonesta Philadelphia Rittenhouse Square

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1780)
The price is €162
for 1 room
includes taxes & fees
23 Jul - 24 Jul
Sonesta Philadelphia Rittenhouse Square

About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a seasonal outdoor pool.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3544 square feet (329 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,544 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1180 out of 1885 reviews
Rating 8 - Good. 361 out of 1885 reviews
Rating 6 - Okay. 174 out of 1885 reviews
Rating 4 - Poor. 72 out of 1885 reviews
Rating 2 - Terrible. 98 out of 1885 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor is such a great location and easily walkable to many famous landmarks. The staff were super friendly and helpful during our stay. The hotel was extremely clean. I also felt very safe because you needed the card key to enter and use the elevator. Great stay, good price, highly recommend!
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant surprise!
Stayed 1 night in Apr 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Comfort Compromised

The location of the Windsor Suites is very convenient and central to local Philly attractions. The hotel offers two very good restaurant options for eat in or take out with room service delivery. It also offers a valet service parking garage. The rooms are outfitted with kitchen facilities and amenities. However, the walls between rooms are not sound proof; one can hear the next-door occupants as if they were in your room. In addition, the mattress in the room I occupied was very saggy, uncomfortable and was on a framed platform, thus making it awkward and painful at times to get out of the bed. Lastly, I encountered issues with the toilet which would not flush completely. When maintenance was requested to assist, I was told it would take at least 20 minutes to get someone to come. Not convenient when you need to use the commode. Cannot say this would be true for all guests, but it impacted my stay during this trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elijah

Stayed 1 night in Jan 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Diondre

Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very picky but I love this hotel!! The views are beautiful, the bed is comfortable, it has a lot of amenities and the hotel is clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2025

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was phenomenal, close to cultural and historical activities. There was a wide arrange of dining options and the hotel staff was extremely professional.
Stayed 3 nights in Apr 2025

10/10 Excellent

LaTavia

Travelled with partner
Liked: Amenities
Luxurious large rooms, great staff and walkable. I just wish that the pool was heated during the colder months
Stayed 1 night in Apr 2025

10/10 Excellent

Cortni

Stayed 3 nights in Apr 2025

4/10 Poor

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort

We won’t be coming back.

We retuned to the Windsor Suites after a good stay in February. I selected the optional early check-in, for which I paid. And was able to access our room even earlier than anticipated. The room was dirty. I mentioned my concerns and the hotel sent a very nice and helpful housekeeper up to the room to address the bathroom. I appreciated that! The room was dated. I’m assuming our room in February was more recently updated. The furniture was gross and the bed uncomfortable. We could barely get out of it, as it was in a low to the ground “wood” frame all the way around. I didn’t not feel comfortable at all in this room. We won’t be coming back.
Stayed 1 night in Apr 2025

4/10 Poor

BASIL

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
First, there was no disclosure upon booking that the climate control for individual rooms were set to one temperature setting for the whole building. No control for the guest to choise the comfort setting. We had to borrow fans to cool room. This is a very important detail when booking, Hotels .com must do better in screening hotels. Plus water pressure for showers trickled out .very low. Also the Irish restauraunt attached CONMURPHYS in the lobby We were eating outside where a mouse was running around in dinning area. Even our server saw it told the manager. My family member lost there appetite. When we asked if they can compensate for this incinvience. They said they cant do notning about it. Unacceptable. So I would not stay here again or recommend. We have been using hotels .com for years. I dont want to give any bad reviews. But stays like this .
Stayed 2 nights in Apr 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Staff is wonderful, area is fine, lack of A/C in the spring makes it almost impossible to sleep at night when it’s humid.
Stayed 2 nights in Apr 2025

8/10 Good

Huda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Thema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

My stay was great. It was only for a day but the front desk was very helpful and welcoming. The room was very clean and I have no complaints
Stayed 1 night in Mar 2025

8/10 Good

Markus

Stayed 3 nights in Apr 2025

6/10 Okay

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025