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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
City view from property
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Place, Reading Terminal Market
    ‪10 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool and conference space are on-site.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Pennsylvania Convention Center. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1668 out of 2623 reviews
Rating 8 - Good. 482 out of 2623 reviews
Rating 6 - Okay. 236 out of 2623 reviews
Rating 4 - Poor. 111 out of 2623 reviews
Rating 2 - Terrible. 126 out of 2623 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right near City Hall. Staff was very attentive and room with balcony was amazing facing City Hall. Valet parking so quick and efficient! Concierge top notch. Definitely stay her if you want the best restaurants and site seeing area!
Stayed 1 night in Dec 2025

10/10 Excellent

BRANDON

Stayed 2 nights in Dec 2025

4/10 Poor

Hayleigh

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Stayed 1 night in Dec 2025

10/10 Excellent

Camille

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we dealt with were warm, welcoming and helpful, in addition to being very professional. We very much liked our room with the king size bed, kitchenette and walk in closet, bigger than any closets we have at home! Nice to have dishes, an iron/ironing board, hair dryer and even an umbrella supplied for our convenience. Laundry facility too. Great hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryauna

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Close proximity to downtown Would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 5 nights in Nov 2025

10/10 Excellent

ammarin

Stayed 1 night in Nov 2025

10/10 Excellent

Emanuel

You need to do a better job making sure people can get in to access the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were awesome and so accommodating!
Stayed 1 night in Dec 2025

10/10 Excellent

jonathon

Travelled with family
Liked: Cleanliness
The staff are fantastic , shout out to Kat who took good care of us. The suite was good ,could use a little update but no complaints!The hotel anmmenities are great but best for the Summer time ,pool was advertised as year round heated pool but was closed on our dates ,also fire pit was not lit in the evenings!We had axcess to the Sky lounge was was not stocked at any time during our stay. Hotel is close to everything ,from museums to shopping and dining.There are restuarants on site which offer a great atmosphere and good food. Alround I would come again , but PLEASE stock up the Skylounge!!Skylounge
Stayed 2 nights in Nov 2025

6/10 Okay

Anne

Liked: Cleanliness
The bedroom ceiling was leaking water and the bed was very wet, key didn’t work and we got stuck on the rooftop. Large rooms and the location was awesome!!
Stayed 1 night in Dec 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

8/10 Good

Malika

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and very accommodating. The room was a great size, and the hallways featured fun decor.
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Caren

Liked: Cleanliness, amenities, property conditions & facilities
wonderful
Stayed 4 nights in Nov 2025

10/10 Excellent

Marielle

Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne, Marshall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location studo apt for price of a hotel rm
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Brandy

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff!
Stayed 1 night in Dec 2025

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