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Diamond Hotel

3.0 star property

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Photo gallery for Diamond Hotel

Exterior
Lobby
Minibar, in-room safe, desk, iron/ironing board
Lobby
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
172-184 Monivong Boulevard, Sangkat Phsar Thmey II, Khan Daun, Phnom Penh, 12209
  • Place, Central Market
    ‪2 min walk‬
  • Place, Riverside
    ‪15 min walk‬
  • Place, Royal Palace
    ‪15 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪50 min drive‬

Room options

View all photos for Superior Single Room

Minibar, in-room safe, desk, iron/ironing board

Superior Single Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room, City View

  • City view
  • 40 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About this property

Diamond Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and spa services.
Diamond Hotel offers 80 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. A pillow menu is available. 24-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower, slippers and complimentary toiletries. This Phnom Penh hotel provides complimentary wired and wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
With your stay at Diamond Hotel, you're connected to the convention centre and just a quick walk from Central Market. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Diamond Restaurant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Central Market and a 2-minute drive from Riverside
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Diamond Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Phnom Penh hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Diamond Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Diamond Restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Spa

  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Diamond Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Diamond Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Diamond Hotel Phnom Penh
Diamond Phnom Penh
Diamond Hotel Hotel
Diamond Hotel Phnom Penh
Diamond Hotel Hotel Phnom Penh

Diamond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 108 reviews
Rating 8 - Good. 43 out of 108 reviews
Rating 6 - Okay. 35 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

jarl magne

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
diamond have big rooms and helpfull staff, i likes gives them more ++++, but breakfast make it down. IF DIAMOND GET NEW CHEF ON THE KITCHEN, THEN THEY GOT BIGGG.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently use this hotel on business. Staff is polite and friendly. Room is clean. Convenient location. The only drawback is a week shower. I usually don't have breakfast, so I cannot review on their complimentary breakfast.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Wonneda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

I love our room. It’s spacious. Staffs are friendly. Breakfast could improve.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

10年ほど前の定宿でした。プノンペンの急激な経済成長の中、やや取り残された感があります。お風呂は、前もって確認したせいか、口コミで見かけるようなお湯が出ないとかの事故もなく、水質は疑問ながらも熱く入れました。
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Good hotel to stay and also very to central market
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review from a Singaporean who frequent Phnom Penh

The room is big and comfortable but tap water pressure was a bit low. Staff service is excellent and supportive. Well recommended for budget travelers.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It ws an average 3 star hotel.The location is excellent abd easy access to the central market and most restaurants.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

kansaitabibito

Disliked: Staff & service, property conditions & facilities
相変わらず、フロントの対応が最悪です。 チェックイン時にエクスペディアの予約番号を見せるも、エクスペディアから何の連絡も無いと言われ、チェックインできなかったです。 エクスペディアのweb画面をパソコンで見せて、予約完了していることを英文で読ませても、対応してくれなかったです。エクスペディアに電話して、確認するよう伝えるも、自分でしろ！と言われました。上司と直接話す、といっても、まったく取り合ってもらえなかったです。40分以上待たされたあと、何事もなかったかのように、チェックインできました。もちろん、一言の謝罪もありません。
Stayed 4 nights in Feb 2019
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

À bannir

Hôtel fermé définitivement.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

関西の旅人

立地のよいホテル

立地よし、スタッフはフレンドリー、朝食はまずまず、アンティーク調の雰囲気がいいです。 中国人街にあるので、周りに中華料理屋が多いです。 近くに24時間営業のコンビニと、華僑が経営するコンビニみたいなのがあります。 バスルームの湯は相変わらず5分くらいしか湯が持ちません。 掃除がいまいちで、トイレが詰まっているのに見て見ぬふりされました。 掃除はきちんと改善していただきたいです。 バルコニーがとても広く、部屋自体には満足してます。 部屋のWi-Fiは時間帯によって、かなりつながりが悪く、１階ロビーはWi-Fi接続が安定してます。
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Loida Michelle

Liked: Staff & service
the staff are friendly and helpful. Best place to stay if you want to go to central market
Verified

6/10 Okay

js

Liked: Staff & service

リーズナブルなホテル

従業員は親切で、感じがいいです。朝食は少し寂しく、部屋の設備も新しくはないですが、値段が安価なので、総じて満足です。 次も泊まろうかなと思います。
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

papa-aki

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

中心部にあって便利

セントラルマーケットまでは歩いて5分、近くに中華料理店も多く便利です。 ホテルは総じて老朽化が進んでおり、決してきれいではありませんがスタッフもフレンドリーで掃除も丁寧ですね。
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

nak ju

Disliked: Cleanliness, property conditions & facilities
가격만큼인데 그닥 추천이 안됩니다.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

nak ju

Disliked: Cleanliness, property conditions & facilities
가격만큼의 기대만 하시면 됩니다..
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

irvin

Disliked: Cleanliness, staff & service, property conditions & facilities

Never Again...

The hotel is spacious, wood interior themed but the smell is unbearable and the AC was too loud. The only thing I could eat during breakfast was cereal and coffee. The juice was not fresh but diluted. At some point I was told that my guests can not enter the hotel and I have to meet them in the lobby. I was shocked.
Stayed 4 nights in May 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Excellent staff. Very good breakfast buffet.
Verified

8/10 Good

kent

Liked: Cleanliness, staff & service, property conditions & facilities

Reasonable and friendly staff..

Worth it for money. Friendly staff. Near to central market...
Verified

8/10 Good

mingang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
•La propreté des chambres/de l’hôtel •La qualité du service •Les services et équipements de l’hôtel •L’emplacement de l’hôtel
Verified

10/10 Excellent

mingang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bonne reception

•La propreté des chambres/de l’hôtel •La qualité du service •Les services et équipements de l’hôtel •L’emplacement de l’hôtel
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and excellent location

Stayed here last year, very clean and modern. Staff is fantastic, wifi is excellent and breakast buffet is delicious. Very close to city market and shopping mall.
Verified

6/10 Okay

旅人

Disliked: Cleanliness, staff & service, property conditions & facilities

設備が古く、バスルームの湯が4分ほどしか出ないのが最大の欠点です。

今回で3回目の利用なんですが、過去2回ではきづかなかったことがあります。 今回初めてバスタブに湯を貯めようと思い、お湯を出しっぱなしにすると、4分ほどで、お湯が水に変ります。 ホテルの従業員クレームを言うと、部品が老朽化しているので、マーケットまでその部品を買いに行かなければならない、と言われました。 その間に、空いてる部屋のバスルームを使わしてもらいましたが、同じ現象でした。 シャワーを浴びて、自分の部屋に戻ると、修理担当従業員が、直したので、問題ない、と言われました。 夜になって、もう一度、お湯を貯めようとすると、やはり同じ現象だったので、フロントにクレームを言うと、 愛想の悪い従業員がでてきて、これは構造上の問題でどうしようもない、と一方的に言われました。 「それでは、バスタブの意味がない」というと、「ある程度のお湯を貯めていて、それを超えると水になる」と一方的に言われました。全然納得ができない、バスタブにお湯を貯めれないのは問題であることを主張しても、まったく聞き入れられなかったです。最終的に「お前の英語はよくわからん」みたいな感じで一方的に日本語が話せるカンボジア人（ホテル従業員ではない）に電話をつながれました。 設備が老朽化の問題で仕方ない部分があるかもしれませんが、それなら、事前に説明書きでもするべきです。 バスタブにお湯をためなくても、４分以内にシャワーを完結するのは難しいし、続けて、友人や家族、恋人などが入る場合も問題です。 VIPルームだったので、部屋の広さ、快適さには満足できますし、大半の従業員は愛想がよく、英語も問題なく通じます。 しかし、部屋でのWi-Fiが非常に遅く、仕事で使用するには、一階ロビーでする必要があります。 コストパフォーマンスを考えると、あまりよくはない、と認識しました。 ただ、立地はとても良く、セントラルマーケットはすぐそばだし、飲食店が多く、コンビニあります。トンレサップ川沿いまでは歩いて１５分ほどで行けます。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
浴室に湯舟があるのはいいが、お湯の温度が一定ではない。 他の投稿にもあるように排水の匂いはする。 スタッフの方々の対応は良い。 値段とのバランスを考えると妥当かと思う。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

少し古いが・・・

立地は最高かな、経年劣化で色々とあるがコスパは良い。 空港までは時間によるが１時間くらいかかります。 お水が毎日２本付くのはありがたい。
Verified

8/10 Good

papa178

Liked: Staff & service
Disliked: Property conditions & facilities

都会ですね！

周辺は人通りも車も多く朝からかなり騒がしいです(笑) 静かに過ごしたいなら不向きかも、ビジネスや観光の拠点にするならいい場所と思う。