Palace Gate Hotel & Resort By EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
Bar (on property)
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers

Popular amenities

  • Hot tub

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪2 min walk‬
  • NagaWorld Casino
    ‪12 min walk‬
  • Central Market
    ‪2 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪15 min drive‬

Room options

Palace Suite

8.0 out of 10
Very good
(1 review)
  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Apsara Deluxe

9.2 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Deluxe Twin with View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Deluxe Double with View

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony-Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Suite Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Palace Gate Hotel & Resort By EHM

Boardwalk/promenade hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness centre and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Palace Gate Hotel & Resort By EHM. During your stay, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free valet parking, plus 2 poolside bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, Swedish massages or facials at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Riverside and 3 minutes on foot from Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Resort By EHM offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort By EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palace Gate Hotel & Resort By EHM offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 428 out of 576 reviews
Rating 8 - Good. 115 out of 576 reviews
Rating 6 - Okay. 19 out of 576 reviews
Rating 4 - Poor. 12 out of 576 reviews
Rating 2 - Terrible. 2 out of 576 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for a couple of nights. It is best to get around the area by using Grab rather than negotiating with people outside. Only cost 70 pence (UK) to go for a bite to eat at Bassac Street where you will find some nice bars and restaurants (highly recommend the Greek Restuarant and the Pizza place, we usually eat local but fancied a change having been away for nearly 3 weeks). Hotel has good pool and lovely view of the palace. Make sure you go up to the bar for sunset. Bet view of the palace at sunset in the city. Gym was well equipped but rather hot as air con hadn’t been on prior to our arrival. Breakfast was ok but not the best I’ve had on offer but by no means the worst. Plenty of hot and cold options. Lovely setting in 100 year old building with plenty of character. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The room and bathroom were spacious. It’s well-decorated and the AC works well. The staff is super friendly. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay

a glorious stay from the moment we arrived. super friendly and efficient front desk staff. great pool, restaurant, and spa
Stayed 4 nights in Apr 2025

8/10 Good

karona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and accommodating. Our group stayed for almost a week and enjoyed our time there.
Stayed 3 nights in Apr 2025

10/10 Excellent

JERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, but the traffic around the hotel is horrible as is true with most of Phnom Penh
Stayed 1 night in Apr 2025

10/10 Excellent

Faz, CHISLEHURST

Stayed 4 nights in Apr 2025

10/10 Excellent

Paula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 1 night in Apr 2025

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Philippe, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the nearby Royal Palace from the sky bar. Great breakfast buffet and service staff. Tasteful hotel decoration with authentic Khmer art instantly creates a local atmospheres that can’t be found in run-of-the-mill international chains.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Staff polite, professional & attentive Good size room Can’t fault it, would happily recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Despite people sayjbg not much to do here ...we,wanted to stay longer. So back next week !
Stayed 1 night in Apr 2025

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved our stay

We had 2 nights at Palace Gate and loved it. Service was excellent, the pool was perfect and the ambience of the restaurant and two bars made for a memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel right next to Royal Palace

Amazing hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dewayne, AP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to friends and family…great restaurant and pool. My only complaint is my room had a persistent foul odor.
Stayed 6 nights in Mar 2025

10/10 Excellent

randall

Business traveller
Liked: Amenities
Great location, great and attentive staff
Stayed 6 nights in Mar 2025

10/10 Excellent

SARAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Harshad

Stayed 1 night in Mar 2025

10/10 Excellent

Keith W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a fantastic hotel. The staff were excellent and the location and facilities were of equal standard. The pool area and the sky bar were a particular highlight. Excellent prices in both the pool bar and sky bar during happy hour was a great bonus. Stayed for 4 nights out of a three week tour and this was the best hotel of our holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

vijesh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is close to everything & food is good. Besides that its not anything like a 5 star. Run down look in the rooms they need serious renovations.
Stayed 4 nights in Mar 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located right next to the Royal Palace and riverfront, which is an ideal location. The staff were incredibly helpful and attentive, especially those working around the pool bar. The rooms in the hotel were modern and tastefully designed.
Stayed 2 nights in Mar 2025

10/10 Excellent

ANJU

Stayed 4 nights in Mar 2025

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good hotel overall

Very nice hotel, but service is very average, bed is quite average (not a king size for sure), breakfast is average but a very nice cachet et old fashioned style Rooftop is very nice but service is bad and not so friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Location!

Perfect location for seeing the sights in Phnom Penh. Next to the Royal Palace with an exit from the hotel that takes you across the street to the entrance itself! The most lovely roof top bar overlooking the Royal palace grounds. Just amazing. Pool was lovely and a welcome respite after a days sightseeing!
Pool
Stayed 2 nights in Feb 2025