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Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Outdoor pool, pool loungers
Courtyard
Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout curtains
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub

Explore the area

Map
1 San Marcos Pl, Chandler, AZ, 85225
  • San Marcos Golf Course
    ‪3 min walk‬
  • Chandler Center for the Arts
    ‪7 min walk‬
  • Chandler Fashion Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Room amenity

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

  • 82 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Room amenity

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Hotel with 2 restaurants, a quick walk to Chandler Center for the Arts
2 restaurants, a golf course and an outdoor pool are available at this smoke-free hotel. Free self parking and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers 249 accommodations, which are accessible via exterior corridors and feature free newspapers and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Phoenix - Chandler Golf Resort by IHG. During your stay, you're just a quick walk from San Marcos Golf Course. Enjoy features like free self-parking and a free area shuttle, plus 2 restaurants.
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Chandler Center for the Arts and 6 minutes from Chandler Fashion Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers its guests a golf course, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A 24-hour business centre and 16 meeting rooms are available. Event space at this hotel measures 5500 square feet (511 square metres) and includes conference space. A fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Phoenix - Chandler Golf Resort by IHG. Free self parking is available.

This 3.5-star Chandler hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
AJs Restaurant – This café only serves breakfast.
1912 Bar and Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1912 Bar and Lounge
  • AJs Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • 5,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.50 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Golf Resort
Crowne Plaza San Marcos
Crowne Plaza San Marcos Golf
Crowne Plaza San Marcos Golf Chandler
Crowne Plaza San Marcos Golf Resort
Crowne Plaza San Marcos Golf Resort Chandler
Resort San Marcos
San Marcos Crowne Plaza
San Marcos Golf Resort
San Marcos Resort
Crowne Plaza Phoenix Chandler Golf Resort
Crowne Plaza Phoenix Chandler Golf
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Crowne Plaza Golf
Chandler Crowne Plaza
Crowne Plaza Chandler

Crowne Plaza Phoenix - Chandler Golf Resort by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Rooms
Stayed 3 nights in Feb 2025

4/10 Poor

Kristi

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice she aff
Stayed 3 nights in Feb 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lobby and a wonderful pool. Rooms are basic and could use more care/worn furniture, patio door difficult to open, patio furniture is basic. Be sure to ask for a room that doesn't overlook the parking lot...It's loud in the mornings.
Stayed 2 nights in Feb 2025

10/10 Excellent

JENNIFER, Lake Havasu city

Liked: Amenities
Clean nice quite
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While our stay was Wonderful, we ran out of towels, cups and Kleenex. We went to the front desk for some and some were brought to the room. We never did figure out the housekeeping schedule. They did not freshen up our room even once during our six night stay. However, we enjoyed Crowne Plaza Phoenix as a resort overall. There are many more positives than negatives.
Stayed 6 nights in Feb 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There is lots to do right around the hotel and at the hotel. The pool area was great. The hotel itself and the room was a bit rundown and in need of some paint and just general maintenance. The floor of our shower looked super dirty but I think it was just stained. The baseboards in the room were in terrible condition. There were stains on the rooms carpet. It just needs updated. But all in all it was a pleasant stay.
Stayed 4 nights in Feb 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Restaurants are within walking distance
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Stayed 2 nights in Feb 2025

6/10 Okay

Jeremy D

Stayed 1 night in Feb 2025

8/10 Good

Wayne Anthony

Travelled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Tommy

Travelled with family, Business traveller
Liked: Cleanliness
For the price you would expect a lot more. Hotel is old and needs some love in areas. Also if you have a party of 3 buying the breakfast just pay for it. Don’t bother with the 20 for 2. I have stayed in nicer for a lot less. Check in was at 3pm showed up at 3:10 and kid at the front desk said our room wasn’t ready. Had to get supervisor to get another room. Again was expecting more for what I got. Staff was very stand off.
Stayed 1 night in Feb 2025

6/10 Okay

Yuki

Business traveller
Disliked: Property conditions & facilities
The staff was friendly and it was a smooth check in.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with a comfy bed. Very quiet and peaceful. Staff were all cheerful and noce
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stacie

Travelled with group
Liked: Staff & service, amenities
Friendly staff, easy parking and great location.
Stayed 1 night in Feb 2025

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Room comfort

Average hotel for the price

Hotel id average at best. Bed and pillows are not comfortable at all. The rooms have really old TVs (not smart tvs). Not what you expect for the price. Would definitely not stay here again. Much better to stay at a different hotel down the street and for the same prime.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovelyhotel.
Stayed 1 night in Jan 2025

8/10 Good

Lily

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and walkable
Stayed 2 nights in Jan 2025