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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Free daily on-the-go breakfast
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Town and Country Shopping Center
    ‪15 min walk‬
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Desk, iron/ironing board, free WiFi, bed sheets
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
2.6 out of 5, 1,000 reviews
The price is €82
includes taxes & fees
22 Apr - 23 Apr
Extended Stay America Suites Phoenix Midtown

About this property

Extended Stay America Suites Phoenix Biltmore

An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available. A complete renovation of Extended Stay America Suites Phoenix Biltmore was completed in July 2025.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 295 out of 1000 reviews
Rating 8 - Good. 146 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 167 out of 1000 reviews
Rating 2 - Terrible. 237 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Download speed was 2mbs and I was willing to pay $5.99 for upgrade but no one knew how to direct me to the pay option. I called corporate 2 for assistance but even calling a toll free number cost $1/per call. The squeaky, uncomfortable bed was annoying but the kicker was the lukewarm showers 2 days in a row. Unimpressed.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ax work fine breakfast could have been better
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, polite desk clerk. Room clean. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

dayron

Stayed 1 night in Jan 2026

2/10 Terrible

Wes

Liked: Amenities
Disliked: Cleanliness
At 9pm I went to the front desk to request a late check out. The clerk working said I could check out at noon the following morning and wrote down a note of this. At 10:40am housekeeping knocked on the door. Later housekeeping, staff, and the manager all knocked on the door, called on the phone, and threatened to throw me out before noon. This is an unacceptable way to approach a paying customer staying in your hotel. The women manager has high axiety and should not be in the hospitality industry. Very rude and poor experience. Also the motel had odd stale smells in the hallways during the stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Bea

Liked: Cleanliness, staff & service, amenities
Wow! These was an amazing experience! The staff were very kind and premises were clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

dayron

Stayed 1 night in Jan 2026

10/10 Excellent

Raynan

Stayed 1 night in Jan 2026

10/10 Excellent

Idali

Stayed 1 night in Dec 2025

8/10 Good

Steven

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

8/10 Good

Jordan

Stayed 2 nights in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Tyrene

Travelled with family
Disliked: Cleanliness, amenities
My family stayed in room 210. The front desk was called after finding roaches in the room. Maria came up and saw the roaches herself, even stepped on one with her shoe. She apologized for the inconvenience. My family did not stay. They were offered to go to a different room but none was available. A request for a full refund was made and they left. The manager was not on duty and has not reached out to my family in regards to this. Yes, she has a contact number for us and a message to call us. We are currently waiting for her to call with a waiver code for a refund. This property will not be revisited by any of us again.
Stayed 1 night in Dec 2025

10/10 Excellent

BHARATH KUMAR

Stayed 1 night in Dec 2025

10/10 Excellent

Vivica

Stayed 1 night in Dec 2025

6/10 Okay

Rich

Stayed 2 nights in Dec 2025

8/10 Good

micheala

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Inside the building was clean. But the exterior had trash, cigarette butts and we even came across some "paraphernalia" in the pool area.
Stayed 4 nights in Dec 2025

8/10 Good

Pearly

Room was clean and
Stayed 2 nights in Nov 2025

8/10 Good

Claudina

Stayed 1 night in Dec 2025

10/10 Excellent

Marcos Isaiah Santana

Stayed 7 nights in Dec 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless and clean quite no bums no homeless people hanging around
Stayed 3 nights in Dec 2025

4/10 Poor

Jacob

Liked: Cleanliness, staff & service
Disliked: Amenities
The beds are terrible, the pillows are like paper, and the room was incredibly dated. I also found it strange that guests need to be checked in at the front desk…. The staff was great though, very kind and helpful.
Stayed 2 nights in Dec 2025

6/10 Okay

Ernesto

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room had a musty smell To it that was hard to get rid of . Staff was friendly breakfast was ehh
Stayed 2 nights in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025