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Hampton Inn Phoenix-Biltmore

2.5 star property

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Photo gallery for Hampton Inn Phoenix-Biltmore

Outdoor pool, pool loungers
Exterior
Executive Suite | Premium bedding, desk, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2310 East Highland Avenue, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪7 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Arizona Biltmore Country Club
    ‪1 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, desk, blackout curtains, iron/ironing board

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed New York Studio

King Bed New York Studio | Premium bedding, desk, blackout curtains, iron/ironing board

King Bed New York Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Phoenix-Biltmore

Hotel with free breakfast, a short walk to Biltmore Fashion Park
This smoke-free hotel features an outdoor pool, a fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Hampton Inn Phoenix-Biltmore offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Phoenix-Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn Phoenix-Biltmore offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 2634 square feet (245 square metres) and includes conference space. The business-friendly Hampton Inn Phoenix-Biltmore also features coffee/tea in common area, express check-in, and express check-out. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,634 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Biltmore
Hampton Inn Phoenix-Biltmore
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix Biltmore
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix-Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel Phoenix

Hampton Inn Phoenix-Biltmore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Travelled with family
Staff was wonderful and everything seemed clean. The building and furnishings are tired and dull.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria Isabel, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Good breakfasts Friendly staff Very clean and well maintained
Stayed 4 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Victor, St Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very clean. Good service. Enjoyed the breakfast.
Stayed 3 nights in Feb 2025

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Hamptons Inn Biltmore as we were in town for a hockey tournament. The location is close to shopping and restaurants. Parking is easy and usually no problem finding a stall. The staff at the front desk were very friendly and nice. Rooms are a good size with very comfortable beds and pillows. The vanity is inside the room and the toilet and shower in the bathroom so nice to be able to get ready while someone else is showering. The mirror is lit up like a giant make up mirror so loved that! They have shampoo/conditioner and body wash in the shower so no need to bring your own! That was a nice touch! The pool area is small but they have a hot tub and fire pit area which was great. The hotel was quiet despite having many guests which I liked. The continental breakfast was ok. Small little area to get food but lots of places to sit. Overall our stay was great! But the one negative I had was that I had bought a Starbucks collector mug and it disappeared from our room. I called the front desk and let them know and was told to come down in the morning when house keeping came in. When I spoke to the front desk agent she contacted them and they said they never saw it which of course I expected. We even asked for the hotel to reimburse me the cost of the mug which wasn’t a huge amount by any means and I have not heard back from anyone. So I’m pretty disappointed in that regard
Stayed 5 nights in Feb 2025

6/10 Okay

Erich

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
In the morning tried to guilt us into paying the $10 parking fee which was never disclosed when we checked in. Bathroom tub never stopped running water.
Stayed 1 night in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

kaleigh

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated. Air conditioner in the room is louder than an industrial air compressor in a mechanics bay. Breakfast included very few warm vegetarian options- for example they had bacon bits in the egg serve next to bacon. Staff did not charge for parking on first night but when we decided to extend our stay an additional two nights, they demanded that we pay for parking for the extra two nights- even though we weren't charged parking for the first night. The second front desk attendant we encountered wanted my husband to pay $10 cash for parking the 2nd and 3rd night, super suspicious. Overall, not a great stay and would not recommend to anyone else.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great hotel for the price. Clean, friendly staff, great shower pressure, plenty of parking and a good breakfast with great coffee. Definitely will be staying there again
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean. No bathrobes or Qtips —so I was a little unprepared.
Stayed 1 night in Feb 2025

10/10 Excellent

Cathrine

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was every nice. It was a quick trip. Sarah at the front desk was very polite and courteous. Breakfast was good. No complaints at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Jan 2025

6/10 Okay

Lorraine

Liked: Cleanliness, room comfort
Great location. Property could use a renovation
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah Kathleen

Stayed 2 nights in Jan 2025

4/10 Poor

Debbie

Travelled with family
Checkout lady didn’t say a word when I was checking out. I had to tell her that our showerhead both of them in the room wondered more and one was terrible. The toilet whined the whole time it was filling up with water. The noise outside was horrible. I paid a good price, and my experience was not good
Stayed 1 night in Jan 2025

8/10 Good

Christine

Stayed 2 nights in Jan 2025

2/10 Terrible

Adrienne

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t count on what you buy.

They oversold and did not have a room with two beds or a room with a sofa bed, despite my reservation clearly explaining such. When I checked in, they offered me a single sofa bed so my kids slept in a queen, my husband on the floor, and me in a single.
Stayed 1 night in Jan 2025

10/10 Excellent

JIMMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shopping and dining options and close to the airport.
Stayed 8 nights in Jan 2025

4/10 Poor

Martha

Travelled with family
Disliked: Property conditions & facilities
I love staying at Hampton Inn, unfortunately, this property is tired and warn out. the rooms were very dark, and I did not like the layout of the room. I was also disappointed in the breakfast. Unlike other properties there were no hard boiled eggs. I would not chose to stay at this property again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Stayed 3 nights in Jan 2025