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Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Exterior
Room amenity
Exterior
Reception
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
4575 East Irma Lane, Phoenix, AZ, 85050
  • Desert Ridge Marketplace
    ‪7 min walk‬
  • Musical Instrument Museum
    ‪15 min walk‬
  • Mayo Clinic Hospital
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility, Access Tub)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Extra Floor Space)

Room amenity

Suite, Multiple Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Hotel in Phoenix with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers 104 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG gets high marks from our customers. During your stay, you're just a quick walk from Desert Ridge Marketplace. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Mayo Clinic Hospital and 9 minutes from Kierland Commons
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG. Self parking is free.

This Phoenix hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale by IHG
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Express Phoenix Scottsdale

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1011 reviews
Rating 8 - Good. 195 out of 1011 reviews
Rating 6 - Okay. 63 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 39 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room. Clean, very accessible. Hot shower, mini fridge and microwave
Stayed 1 night in May 2025

10/10 Excellent

Carmelito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

8/10 Good

Cory, Cottonwood

Stayed 1 night in May 2025

2/10 Terrible

Janet

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was good...people were nice
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything went well. My only concern was I asked how to work the desk lamp and the desk person didn't know how it worked.
Stayed 2 nights in May 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Museums, dining, entertainment nearby. Only negative was highway road noise at the pool.
Stayed 4 nights in May 2025

10/10 Excellent

Peggy

Business traveller, Travelled with partner
Excellent stay, very clean. Awesome staff
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean hotel, breakfast was good and it was in a good location! Would definitely stay again!
Stayed 3 nights in May 2025

4/10 Poor

David

Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Missy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good spot if you're in Phoenix to attend the Musical Instrument Museum. Breakfast was varied and above average for a free hotel breakfast. Rooms were clean and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Jennie

Liked: Cleanliness, property conditions & facilities
Friendly staff. We would definitely stay there agan.
Stayed 1 night in May 2025

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfy bed.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Swing and a miss

Never accept a room ending on "01". All you hear is the freeway. We've stayed here on several occasions and between the freeway noise and mildew in the bathroom sink, it was the worst stay ever.
Stayed 2 nights in May 2025

10/10 Excellent

MATTHEW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scottsdale visit

Great place and area to stay around we always try to here
Stayed 1 night in May 2025

2/10 Terrible

Kelly

Business traveller
Disliked: Staff & service, property conditions & facilities

Employees Need Further Training

After we completely Checked in we were notified the hotel had no water. There obviously is No Standard Operation Of Procedure of how to handle this situation with guests. There also needs be training of the front desk employees on how to at least be somewhat sorry for the inconvenience. We stayed due do an 8 hour drive in and it was too late to try to find other Accomodations. Woke up the next morning to shower and the hotel had no hot water. As a guest there was no notification. You had to go down to the front desk to be notified that there was no hot water. I understand that things out of the hotels control can happen. The lack of concern and communication from the staff was unacceptable. This hotel being close to Mayo Clinic has many, including myself, that are there for medical treatments, appointments and need running water.
Stayed 2 nights in May 2025

4/10 Poor

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and it was clean. I felt safe and the staff was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025