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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Restaurant
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Queen Room With City View

Desk, blackout curtains, iron/ironing board, free WiFi

Queen Room With City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.8 out of 10
Good
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel San Carlos - Downtown Convention Center

A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center

Hotel San Carlos Downtown Convention Center

San Carlos Convention Center

San Carlos Downtown Convention Center

Hotel San Carlos Downtown Convention Center Phoenix

San Carlos Downtown Convention Center Phoenix

Carlos Convention Center

Hotel San Carlos - Downtown Convention Center Hotel

Hotel San Carlos - Downtown Convention Center Phoenix

Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 436 out of 1075 reviews
Rating 8 - Good. 256 out of 1075 reviews
Rating 6 - Okay. 174 out of 1075 reviews
Rating 4 - Poor. 119 out of 1075 reviews
Rating 2 - Terrible. 90 out of 1075 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beatrix

Liked: Cleanliness, amenities
Amazing stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
My family had a very nice time. We enjoyed the history of the hotel.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Paul

Staff was great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location in downtown Phoenix, very walkable to sporting arenas and Roosevelt Row. Hotel is very historic and I appreciate that they have maintained that vintage charm.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Room was great and the service. Location had lots to do.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness
Great stay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sione

the stay was good had some walkin
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Checked in late, comfy bed, clean room. Several restaurants in walking distance.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, was perfect for what I needed on my visit to Phoenix
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy, amenities were well stocked, shower was surprisingly nice, and the staff were friendly and helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Great stay. Pool under renovation was the only downside
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff friendly and donut shop across the street.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jacey

Liked: Cleanliness, staff & service, amenities
Staff was nice rooms were clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities
Clean room fantastic guest service beautiful old well maintained historic downtown Phoenix hotel
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Ron

Liked: Staff & service
Hotel, while on the historic registry in Phoenix, does need some update/cleaning - Staff is very nice and accommodating - restaurant attached is very good -
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities
No nonsense hotel and staff
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Colin

Disliked: Amenities
Good location. Nice firm bed. Friendly housekeeper Ana. Nice toiletries.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Londy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, property conditions & facilities
Close to many restaurants and shops
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
This place was charming - it had character - history, etc.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay if you like that old style feel of a hotel. Lots of places to eat or get drinks near by. Only bad thing was the water in the shower, it was either super cold or scorching hot, could not get it at a normal temperature to shower.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness
The location was great, we were able to walk to everything we wanted during our stay. But it is an older hotel and the rooms are not very large.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lucille

Liked: Cleanliness, staff & service, amenities
It was good and desk clerk were friendly and helpful
Stayed 1 night in Jan 2026