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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Welcome to our grand lobby, featuring a high ceiling, a reception desk, and a seating area with comfortable chairs.
Experience the grandeur of our lobby, featuring a high ceiling, elegant chandelier, and comfortable seating areas.
Comfortable room with a large bed, bedside table, and desk, offering a quiet space to work and rest.
Experience the grandeur of our lobby, featuring a stunning mirror cabinet, elegant chandelier, and comfortable seating area.
Enjoy a refined dining experience in our elegant dining area, set with fine china and silverware.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Two single beds with matching headboards and patterned pillows, a decorative wall panel, and a bedside table with a lamp.

Downtown Phoenix Hotel

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, (1006)
The price is €58
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Downtown Phoenix Hotel

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from PHX Arena. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from PHX Arena
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1008 reviews
Rating 8 - Good. 269 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 105 out of 1008 reviews
Rating 2 - Terrible. 85 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
It’s an amazing old historic hotel. I would never stay anywhere else in downtown Phoenix. I love the hotel and have used it three times. The staff is friendly and nice. The location is great. The bars and restaurants within 5 blocks are plentiful. But the rooms are small and don’t have modern furnishings so if a guest needs a fancier place then this probably isn’t their spot.
Stayed 4 nights in Apr 2025

4/10 Poor

Chrissy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Freddy

Business traveller
This hotel can need some major renovation. Carpeting, elevators, furniture, lobby decorations and setup, etc.
Stayed 1 night in Apr 2025

8/10 Good

Rizwan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Travis

Liked: Staff & service
Older property so not the most modern or in perfect condition. But it’s perfectly fine and the location/area is great for any downtown activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanmuga Priya

Stayed 2 nights in Apr 2025

8/10 Good

Shruti

Business traveller
Cozy and comfortable old building. I was relaxed there. But they should stock up on water bottles at the vending machine daily
Stayed 3 nights in Apr 2025

8/10 Good

Beymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Marblehead

Business traveller
Liked: Cleanliness, staff & service, amenities
Older hotel but clean, friendly staff. The free WiFi was worth what it cost, practically nonexistent. Had to hit a coffee house to do a work zoom. Overall it was ok. Had a certain charm
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

vickie

Business traveller
Liked: Cleanliness, staff & service

Don't book if you want to use a pool area.

We loved the vibe of the hotel. It truly is a hidden gem. Sure, it could be updated but overall it's quirky and fun. What we didn't love is that we booked this hotel because it lists a pool (and shows pictures of it) on the website. The pool is dry. The deck around it is in shambles which was really disappointing. When we talked to the front desk staff about it, he says "Ya. I know. It shouldn't be on the website...." We also weren't prepared for the rooms not to have air conditioning but that is on the website and we missed it. The restaurant at the hotel is excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Pj

Stayed 3 nights in Apr 2025

8/10 Good

Grey, Oakland

Travelled with partner
It was a good value for downtown Phoenix. Wi-Fi did not work well in the room. 2 short blocks to parking garage they recommended (not a problem for us). Quiet rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this place is great!
Stayed 1 night in Apr 2025

8/10 Good

Devin

Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Kelli

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Native AZ. Worked downtown from 1998 to 2017. My favorite hangout was this corner. It is on sad shape today. This classic hotel needs a revamp. I hope our President does tremendously well. I love downtown PHX but not this last trip. Parking is atrocious.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

A great historical hotel, which is close to several restaurants and other venues.
Stayed 3 nights in Apr 2025

8/10 Good

paulina

Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 3 nights in Apr 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, staff & service
The location was perfect near the convention center and close to restaurants which was very convenient. The staff was very helpful and friendly as well. The hotel had lots of character and I do appreciate the historic nature of it. The biggest drawback is that walls are so incredibly thin and you can hear conversations and next door neighbors through the wall vents in the bedroom and bathroom. Not sure how this can be mitigated but definitely bring ear plugs.
Stayed 4 nights in Mar 2025

8/10 Good

Adidoreydi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was pretty good for what i paid for. Keep this in mind the hotel is an older building. Bathrooms is not modern. Staff is amazing and went above and beyond. The beds are hard but i liked them. People have complained about the hotel being hot. Nope the hotel was cool. I sleep comfortable. Definitely want to come back to this hotel if I comeback to Phoenix
Stayed 3 nights in Apr 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Charming in the hub.

This is a charming hotel in the heart of the downtown district . My only complaint is the hard, uncomfortable pillows. Staying just one night. If my stay would have been longer, i would have asked for replacements. But the room was clean, staff friendly and the area was close to much activity.
Stayed 1 night in Apr 2025