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Kimpton Hotel Palomar Phoenix Cityscape by IHG

Property class: 4

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

A rooftop bar with a pool view, outdoor seating, and a bar area.
Property video
A high-rise hotel with multiple floors, large windows, and a prominent bank sign.
A well-lit outdoor seating area with tables and chairs, a patterned floor, and a bar area with a view of the city skyline.
A modern living room with a blue sofa, a round coffee table, and two potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
2 East Jefferson, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential)

A modern bathroom with a white sink, a mirror with wall sconces, and a glass shower enclosure.

Room, 1 King Bed (Essential)

9.2 out of 10
Wonderful
(77 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

A modern bathroom with a white sink, a mirror with wall sconces, and a glass shower enclosure.

Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

A hotel room with two beds, a chair, a lamp, and a painting on the wall.

Room, 2 Queen Beds (Essential)

9.6 out of 10
Exceptional
(87 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a bench, two chairs, a nightstand with a lamp, a small table with a plant, and a window with a view of buildings.

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(15 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, 1 Bedroom, City View

9.6 out of 10
Exceptional
(19 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

A modern bathroom with a white sink, a mirror with wall sconces, and a glass shower enclosure.

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, 1 Bedroom, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible)

A bathroom with a white sink, two wall-mounted lights, a mirror, and a shower curtain.

Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

A hotel room with two beds, a chair, a lamp, and a painting on the wall.

Room, 2 Queen Beds, Accessible (Mobility)

8.4 out of 10
Very good
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

A modern bathroom with a white sink, a mirror with wall sconces, and a glass shower enclosure.

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(100 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern bathroom with a white sink, a mirror with wall sconces, and a glass shower enclosure.

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Suite (Arena) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Arena)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A modern living room with a sofa, coffee table, and a flat-screen TV mounted on the wall.

Presidential Suite

  • 123 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

A hotel room with two beds, a chair, a lamp, and a painting on the wall.

Premium Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2025.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Kimpton Hotel Palomar Phoenix Cityscape by IHG. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Mortgage Matchup Center and 5 minutes on foot from Phoenix Convention Center
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Hound & Eden – This restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated guestrooms - September 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults and USD 7 to 26 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1035 out of 1361 reviews
Rating 8 - Good. 182 out of 1361 reviews
Rating 6 - Okay. 79 out of 1361 reviews
Rating 4 - Poor. 31 out of 1361 reviews
Rating 2 - Terrible. 34 out of 1361 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erisha C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing, great staff and clean property.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, especially if going to the stadium.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Coffee in the morning was a great touch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! The room and bathroom were very clean, spacious, comfortable and nicely decorated!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean and located in a safe area, near the sports arena and baseball stadium.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The location was perfect, with easy access to the conference center and restaurants. The room was clean, comfortable, and well-maintained. Overall, a wonderful experience, and we would highly recommend this hotel to anyone visiting the area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything downtown. The beds were so comfortable. Staff was amazing and the pool area and food was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Olubayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Staff was wonderful. Hotel is beautiful. I am definitely going to stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great staff. Great coffee bar, cocktail hour and access to amenities. Location was perfect to enjoy downtown!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Akeem

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay here!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Donovan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay affordable and very nice rooms thank you !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sandra M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for concerts.. the place wad a Lil pricy but over all it was great..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room. super friendly and relaxed staff. in the heart of downtown phoenix
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victoria

Clean room and friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient to the Orpheum Theatre to which we walked for a show. Would stay gain.
Stayed 1 night in May 2026
Verified review

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Clean clean clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole place. Great location. Rooftop bar and pool was amazing! Will definitely be back!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall! Perfect location near the convention center, friendly staff, and clean, comfortable rooms. The pool was a great bonus and a nice way to relax. I’d definitely stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay in Phoenix but The Kimpton was so wonderful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Pool and bar are very nice. The downtown location was perfect for us. We recommend this hotel. We will book there again in the future.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, great location. Valet parking was included which we didn't realise so this would have made parking easier if we'd known.
Stayed 1 night in May 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the center of downtown Phoenix
Stayed 6 nights in Mar 2026