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MainStay Suites Phoenix North

3.0 star property

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Photo gallery for MainStay Suites Phoenix North

Property amenity
Property amenity
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Metrocenter
    ‪10 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

MainStay Suites Phoenix North

Hotel in Phoenix with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. This accommodation offers separate sitting areas and includes sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Phoenix North. During your stay, you'll be within walking distance of Metrocenter. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee
MainStay Suites Phoenix North offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 924 square feet (86 square metres) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Phoenix North. Self parking is free.

This 3-star Phoenix hotel is smoke free.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. They were very attentive. Maintenance took care of issue in room right away.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Apr 2025

10/10 Excellent

Faron And Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for 2 elderly to manage. Just what they needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near eating and shopping. The room was spacious for the rate. Will definitely be back.
Stayed 1 night in Apr 2025

2/10 Terrible

christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nithing
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

JAXEN PARKER

Last day pool was closed
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Getaway

Spent the weekend celebrating our 35th Anniversary when we first met. We got married on the same date 17 years ago. How did we make it this long. I guess you can say we are both a glutton for punishment and we Love each other. The room was perfect and we both enjoyed the breakfast in the morning and just enjoyed the relaxing and being away from home. Need to do this again soon!
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I think the rooms need to be updated. There is a very distinct odor in the rooms as well. I know this used to be a Homewood Suites but any Homewood Suites i know wouldn't be maintained like this. They need to clean the air condition, i pulled off the vent and it was filled to the brim with dust and dirt. Beds were comfy though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the front desk employees.

Front Desk was super friendly and nice. They were very thoughtful and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

david j

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to highway. Lots of dining around
Stayed 4 nights in Jan 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast
Stayed 1 night in Jan 2025

8/10 Good

WENDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay somewhere else if you like clean towels

Beautiful property from the outside. Lobby has been renovated and is beautiful. However, the carpet in the hallways is stained and disgusting. The rooms aren’t as updated as the lobby. The breakfast area is beautiful and recently updated but the food was awful. Not a huge selection to pick from, especially on weekends. We ended up having to eat out most days because it just wasn’t edible. Our biggest complaint was that we stayed for 5 nights and they did not clean the room once. There are 2 very tiny trash cans in the room and the only way we could get them emptied was if we put the trash cans in the hallway with a note attached. Same with clean towels. We had to put the dirty ones in the hallway and had to go down to the front desk to request clean towels because they refused to come in and clean. They demand a deposit be paid upon check-in but they won’t even clean the rooms. The sound of the freeway is also VERY loud at night. We were given a room on the opposite side of the hotel (farthest from the freeway) and we could still hear the traffic loud and clear. The walls must be paper thin. Beautiful property for the most part but for how much we paid per night, we deserved better service.
Stayed 5 nights in Mar 2025

8/10 Good

Tiffany

Stayed 3 nights in Mar 2025

10/10 Excellent

Demetrius

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms
Stayed 1 night in Mar 2025

6/10 Okay

Dominique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The beds were horrible. Worst pillows I’ve ever used. I came home with more pain then ever. The couch you would sink all the way to the mattress of the pull out The ac did not work good at all. I think it was a clean room what needs upgrades on the bedding for both.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 4 nights in Mar 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025