Aparthotel

Metro Phoenix Extended Stay

Property class: 3.5

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Photo gallery for Metro Phoenix Extended Stay

Front of property
Flat-screen TV
Park view
Individually decorated, individually furnished, desk, laptop workspace
Family Apartment | Individually decorated, individually furnished, desk, laptop workspace

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Phoenix, AZ
  • Place, Arizona Canal
    ‪1 min drive‬
  • Place, Castles N' Coasters
    ‪1 min drive‬
  • Place, Rose Mofford Sports Complex
    ‪1 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Deluxe Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Basic Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Metro Phoenix Extended Stay

Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues. Each apartment boasts a private pool and offers free WiFi and a sofa bed. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a private garden and a flat-screen TV.
Metro Phoenix Extended Stay offers 168 air-conditioned accommodations with private pools and an iron/ironing board. This individually decorated and furnished accommodation has separate dining areas and includes sofa beds and desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a separate bath and shower.

This Phoenix aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the aparthotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Metro Phoenix Extended Stay. During your stay, you'll be within walking distance of Castles N' Coasters. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 168 apartments. Free WiFi and a private pool are available in each apartment.
  • Each apartment offers a private pool, a sofa bed and a dining area
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from Grand Canyon University and 12 minutes from Phoenix Convention Center
  • Dogs welcome for a fee (restrictions apply)
Metro Phoenix Extended Stay offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi. Self parking is free.

This 3.5-star Phoenix aparthotel is smoke free.


Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Firepit
  • Garden
  • Yard

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 14 kg per pet
  • Fee: USD 5 per accommodation per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 50 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 5 per accommodation, per day, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per stay.
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Metro PHX Apartments
Metro Phoenix Inclusive Living
Metro Phoenix All Inclusive Living Phoenix
Metro Phoenix All Inclusive Living Aparthotel
Metro Phoenix All Inclusive Living Aparthotel Phoenix

Metro Phoenix Extended Stay Reviews

Reviews

6.4
Rating 10 - Excellent. 1117 out of 2782 reviews
Rating 8 - Good. 283 out of 2782 reviews
Rating 6 - Okay. 223 out of 2782 reviews
Rating 4 - Poor. 278 out of 2782 reviews
Rating 2 - Terrible. 881 out of 2782 reviews

6.4/10

Cleanliness

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

iva

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It comfortable
Stayed 1 night in Jan 2026

2/10 Terrible

Kyle

Disliked: Cleanliness, room comfort
diety, unsafe, tv didn't work, furniture had holes and looked like something you'd find in a dumpster...and roaches everywhere. hell on earth.
Stayed 1 night in Jan 2026

2/10 Terrible

Hannah

Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Disliked: Amenities
Evening check ins for sure
Stayed 1 night in Jan 2026

4/10 Poor

Deonna

Travelled with family
Stayed 1 night in Jan 2026

6/10 Okay

Jose Luis

Disliked: Cleanliness, room comfort
Stayed 5 nights in Jan 2026

2/10 Terrible

Taylar

Disliked: Cleanliness, amenities
If you have no other choice, this is the choice but if you don’t like to clean up your self buying roach spray, bleach, new sheets etc. there is not point.
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, room comfort
I read the reviews after I booked the room I was nervous but I still gave them a chance there are a few things they need to work on the water leaks on there faucets and the and fixing the doors and screws but I seen no bugs when I was there And when you guys mop make sure the floors are dry it was a big wet puddle in the kitchen but I can see you guys are trying to make things better and talk to people living there with there kids they need a curfew shouldn’t be out late at night
Stayed 1 night in Jan 2026

2/10 Terrible

Ericka

Stayed 1 night in Jan 2026

2/10 Terrible

Marysol

Travelled with family
Disliked: Cleanliness, room comfort
Horrible customer service, dirty rooms, lights didn’t work, cockroaches in the room.
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Stayed 1 night in Jan 2026

2/10 Terrible

Lizeth, Lake View Terrace

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
***DO NOT STAY HERE!!!*** If I could leave a negative star, I would! This property is falsely advertised, as it’s as a living community where unrented rooms are rented out and labeled as “deluxe” studios. The rooms don't have keys (or key cards) but rather key pads and you are given a post-it-note with the code to get in. When I went to my room the door unlocked upon turning the handle, no code needed. When I went in the key pad was disconnected and only the deadbolt worked. When I went to the front desk to complain, they sent a maintenance worker and they confirmed it didn’t work and left, never to come back. I had to go back to the front desk and they said they were going to try and get it fixed but they could not guarantee it would get fixed that day. I told them I felt unsafe staying in a room that didn't lock. They said there was nothing they could do, so I told them I wanted to check out. They said that was my choice. I then asked for proof of checking out and that said “we don’t do that. We just knock on the doors and if no one answers then we consider them as checked out.” When I asked about getting refunded they said I had to do that through Expedia. It was an absolutely horrible experience, and that’s not mentioning the drug use I witnessed in the parking lot as well as the “watching” by residents of any new people entering the property. Please do your favor and stay clear of this property!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

2/10 Terrible

Brenda

Travelled with family
Disliked: Amenities
The room wasnt ready when we arrived til around 830 pm and when we did enter the room it wreaked of a rotten odor almost unbearable . The housekeeping try to cover odor with bleach one tv didn't work actually non cable work
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived at 11pm and had to check in via phone after being told that the office would be upon our arrival which it was not. Room was filthy, killed three cockroaches, smelled of musty long term smoking in unit. Cabinets in disrepair and damaged, dirt streaks 6’ on the ceilings from the A/C vent. In less than an hour, I booked accommodations at a different location beginning the next day. Booking Phoenix Metro through Expedia but they would not respond back to Expedia when I requested a refund. No refund provided. To ge honest, I’m more upset with Expedia than with Phoenix metro for not resolving this issue. Took numerous photos of the dirt and disrepair which can’t be shared on this format. DO NOT RENT HERE. I wish I had known before hand and having to pay twice for accommodations in Phoenix.
Stayed 4 nights in Jan 2026

6/10 Okay

dina

Travelled with group
Liked: Cleanliness, room comfort
It wasn’t too bad it was nice besides one of the lights not working properly and I seen 3 creepy crawlers throughout the stay n I’m not a big fan of bugs/insects :/ other den dat it was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Tania

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy my stay here. Its like an apartment and i needed those features and amenities Our ceiling was leakjng and they sent maintenance right over and they took care of it.
Stayed 6 nights in Jan 2026

8/10 Good

Shanice, Phoenix

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Stayed 2 nights in Jan 2026

8/10 Good

Heather

Stayed 1 night in Jan 2026

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's just an apartment complex that rents out unused apartments. Trash everywhere, tenants just going about their business (as they should, since they actually live there), staff smoking out front even though it's a fine to smoke in your "extended stay suite", drugs being smoked on the other side of the lot, and it looks nothing like the photos. Requested a cancelation but since neither I nor expedia can reach the property, I was offered a "goodwill" credit. First time booking with expedia and never will again. They don't vet the places they tell us to stay, then do not care about your safety, then offer you basically nothing for a room you never even checked in to because it was so unsafe. Save yourself book the headache and the money
Stayed 1 night in Jan 2026

10/10 Excellent

Cathleene

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

2/10 Terrible

Israel, las vegas

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Review of Metro Phoenix Extended Stay I would not recommend anyone to stay at Metro Phoenix Extended Stay, and I deeply regret my experience there. From the moment I arrived, it was clear that this was not a place worth spending money on. First, I was greeted by a horrible roach infestation in the room. It was disgusting to see bugs crawling around in the space that I was supposed to be staying in. It felt unsanitary and unsafe, making it impossible to feel comfortable. To make matters worse, the area surrounding the property was sketchy and unsettling. There were homeless individuals sleeping outside, and the entire environment gave off an unsafe vibe. This is not a place where you would feel secure. The room itself was no better. It reeked of urine, and there were visible holes in the walls. It was clear that maintenance and cleanliness were not priorities for the management here. Despite all of this, the most frustrating part was the non-refundable deposit. Even though I chose not to stay due to the roach infestation, unsafe surroundings, and overall unpleasant conditions, I was still charged for the deposit. This feels like a scam, especially when the hotel was not up to even basic standards of cleanliness or safety. In short, I would strongly advise anyone to avoid Metro Phoenix Extended Stay. Save yourself the hassle, time, and money. There are plenty of other places in the area that will offer a better experience—without roaches, unsafe conditions, and foul odors. This
Stayed 3 nights in Dec 2025