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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets
Exterior
Lobby
Lobby
Outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Rose Mofford Sports Complex
    ‪8 min walk‬
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Dog Park
    ‪13 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillow-top beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Family-friendly hotel with outdoor pool and restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business centre and a children's pool are on-site.
Premier Inns Metro Center offers 146 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's good location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self-parking, an outdoor pool and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome free of charge (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 503 out of 1532 reviews
Rating 8 - Good. 175 out of 1532 reviews
Rating 6 - Okay. 180 out of 1532 reviews
Rating 4 - Poor. 160 out of 1532 reviews
Rating 2 - Terrible. 514 out of 1532 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

6/10 Okay

Peter

Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Marla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY, DIRTY ROOMS, check in staff was great. But she was by herself and had a big line and could've used some help. Restaurants nearby is a plus.
Stayed 1 night in Oct 2025

2/10 Terrible

Artemio

Stayed 2 nights in Oct 2025

2/10 Terrible

Selena

Stayed 1 night in Oct 2025

8/10 Good

Tino

Plenty of shopping nearby and across the main road.
Stayed 1 night in Oct 2025

4/10 Poor

Tiffany, Murfreesboro

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and not very clean. Smelled of cigarettes. But the AC was cold and there were no bugs
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck
Stayed 1 night in Oct 2025

6/10 Okay

Tommy

Stayed 1 night in Oct 2025

6/10 Okay

Tino

Stayed 3 nights in Oct 2025

8/10 Good

Ashton

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I ended up leaving around ten thirty p m and getting another hotel down the street.Due to a gentleman knocking constantly at the door and walking away.I let the front know, but they really couldn't do nothing about him.So I left due to feeling unsafe
Stayed 1 night in Oct 2025

2/10 Terrible

Ashton

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

6/10 Okay

JUKAZLYNN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the most part it did its job. A lot of homeless walking around, people messing with doors.
Stayed 2 nights in Sep 2025

8/10 Good

Tatiana

Stayed 1 night in Sep 2025

2/10 Terrible

Trey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room through expedia and they refused to honor my reservation
Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Got there on a Friday at 4 PM to check in just went in and dropped my stuff off quick and took off back to pick up my parents and my son on the way back that night. We were ready to stay and we walked in and my mom and dad did not approve all of the rooms. They are in a really need of restoring doors were all messed up. Beds were dirty showers were garbage this place looks like crackheads rented there. I don’t understand how they stay in business. I will not recommend this place to anybody no matter what this place is for people to live on the street.
Stayed 2 nights in Sep 2025

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