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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets
Outdoor pool
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Rose Mofford Sports Complex
    ‪8 min walk‬
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillow-top beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business centre and a children's pool are on-site.
Premier Inns Metro Center offers 146 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's good location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self-parking, an outdoor pool and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome free of charge (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 488 out of 1455 reviews
Rating 8 - Good. 167 out of 1455 reviews
Rating 6 - Okay. 168 out of 1455 reviews
Rating 4 - Poor. 158 out of 1455 reviews
Rating 2 - Terrible. 474 out of 1455 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Bethani

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the worst motel I’ve ever stayed at. The experience starts before you even arrive; the street leading there is lined with shopping carts & groups of people hanging around, which immediately set off alarm bells. Pulling into the open parking lot I already felt uneasy about leaving my car overnight, but since the stay was non-refundable we pressed on. Check-in is done through a “night box” because the area is so rough you can’t enter the lobby. Fine, except the intercom didn’t work so we’re yelling through thick glass. To top it off, the man checking us in was unbelievably rude. Our room was clearly marked non-smoking, yet the smell of old cigarettes hit us instantly. Not “someone just smoked” but deeply embedded, years-of-smoke-in-the-walls bad. The room itself was bleak: bare walls, visible cords everywhere & the absolute minimum effort in furnishings. The bathroom felt straight out of a horror movie - dirty shower, toilet paper not even on the roll, cracked floors, no counter space & a pedestal sink. While the towels looked clean, spotting a flea on the wall & a cockroach disappearing into the cracked floor was truly the cherry on top. The bed had one thin sheet & one scratchy blanket covered in cigarette burns. Yes I checked for bed bugs - thankfully none, but that’s about the only positive. There’s a reason this place is nearly half the price of everything nearby. It makes Motel 6 feel like a luxury resort. If you have kids, stay far away. If I hadn’t been with
Stayed 1 night in Dec 2025

10/10 Excellent

June

Stayed 1 night in Dec 2025

10/10 Excellent

Starrenity

Stayed 1 night in Dec 2025

2/10 Terrible

Abigail

Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Stayed 1 night in Dec 2025

10/10 Excellent

Starrenity

Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Dec 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Starrenity

Stayed 1 night in Nov 2025

2/10 Terrible

Karen

Stayed 1 night in Nov 2025

8/10 Good

Tania

Stayed 1 night in Nov 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was an ok stay. The neighborhood just around the hotel was super sketchy but noone bothered us. But I do think it's a bit pricey for what you get. Our TV was so old you couldn't connect anything to it. The
Stayed 1 night in Nov 2025

2/10 Terrible

Koda

Stayed 2 nights in Nov 2025

2/10 Terrible

Tatiana

Stayed 1 night in Nov 2025

8/10 Good

Tania

Stayed 1 night in Nov 2025

10/10 Excellent

Starrenity

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful . Outstanding all of them . Clean and a pleasant place . There are so many restaurants choices . That walking distance .
Stayed 1 night in Nov 2025

2/10 Terrible

richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Marijah

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff seemed courteous
Stayed 7 nights in Nov 2025

10/10 Excellent

Stefanny

Stayed 1 night in Nov 2025

8/10 Good

Harmony

Stayed 1 night in Nov 2025

2/10 Terrible

dylan, Phoenix

Disliked: Cleanliness, amenities, property conditions & facilities
When i went to check in i found out that the manager canceled my reservation and multiple other reservations and i wasnt able to check in. They didnt inform me of anything before hand
Stayed 1 night in Nov 2025

2/10 Terrible

Leroy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
One of the worst rooms, places Ive come across. I should have checked more about it prior to booking. They did refund my charges with no issues. I wont bash but it was not a good experience on the room it's self. Both individuals that helped me were great.
Stayed 3 nights in Nov 2025

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