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Residence Inn Phoenix Gilbert

3.0 star property

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View from property
Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, desk
Property amenity
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3021 E Banner Gateway Dr, Mesa, AZ, 85234
  • Place, Banner Gateway Medical Center
    ‪1 min walk‬
  • Place, A.T. Still University
    ‪3 min drive‬
  • Place, Riparian Preserve at Water Ranch
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 37-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 69 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

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About this property

Residence Inn Phoenix Gilbert

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Residence Inn Phoenix Gilbert offers 100 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mesa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

9 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence Inn Phoenix Gilbert, you're just a quick walk from Banner Gateway Medical Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the 9 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • Just a 3-minute drive from Superstition Springs Center and 7 minutes from Cactus Yards
  • Dogs welcome for a fee (restrictions apply)
Residence Inn Phoenix Gilbert offers its guests 9 hot tubs, an outdoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1060 square feet (95 square metres) and includes conference space. A library, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn Phoenix Gilbert. Self parking is free.

This 3-star Mesa hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9 hot tubs
  • Basketball
  • Library
  • Outdoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,060 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 AM
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Gilbert Phoenix
Residence Inn Phoenix Gilbert
Residence Inn Phoenix Gilbert Hotel
Resince Inn Phoenix Gilbert
Residence Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Mesa
Residence Inn Phoenix Gilbert Hotel
Residence Inn Phoenix Gilbert Hotel Mesa

Residence Inn Phoenix Gilbert Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 358 reviews
Rating 8 - Good. 69 out of 358 reviews
Rating 6 - Okay. 19 out of 358 reviews
Rating 4 - Poor. 7 out of 358 reviews
Rating 2 - Terrible. 6 out of 358 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Candy

Travelled with family
Disliked: Cleanliness, staff & service
Disappointing stay, especially since we have stayed in other Residence Inns which are better. We had asked for housekeeping at check in during our 4 night stay and the housekeeping only came in once to empty the garbage. Didn’t make the beds, let alone clean anything. If you are looking for friendly hospitality from the front desk, look elsewhere. The gym did not have any cleaning wipes. Washer and dryer were available and in working order (though they only took quarters). Location-wise, it is convenient and is close to a supermarket, gas station, and a few restaurants.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason, Cedar Hills

Liked: Staff & service, property conditions & facilities
Great stay! Awesome location. What you’d expect from a solid Marriott property.
Stayed 1 night in Nov 2025

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite was nice, clean; kitchen had everything needed. Room service forgot to clean our room. Breakfast one morning - no daily milk, limited juice, no hot chocolate packets (I saw kids asking for it, yet it was put out later after breakfast was closed). After breakfast hrs, coffee station did not have drinkable hot coffee or hot water. Great proximity to medical buildings.
Stayed 4 nights in Nov 2025

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was very clean. Continental breakfast was very good. We were close to restaurants and other stores.
Stayed 2 nights in Oct 2025

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, clean and new. Very conveniently located.
Stayed 1 night in Nov 2025

4/10 Poor

Shane

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The kitchen was clean. I didn’t like that the tv was not working properly. There was one tv I put down that I had 2 adults and a child that was 5. So having two tvs would be a must. The internet did not work. They kept saying a tech was coming. The whole time was not pleasant with no internet and one broken tv. The bathtub was good. The breakfast was good but not great.
Stayed 1 night in Oct 2025

10/10 Excellent

Dana, San Tan Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my daughter’s wedding venue. I appreciated the early check in. The staff was very friendly when called ahead.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey M.

Stayed 3 nights in Oct 2025

6/10 Okay

Chad, Cedar Park

Stayed 2 nights in Oct 2025

8/10 Good

Jeren

Stayed 3 nights in Sep 2025

10/10 Excellent

Ralph

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Nice, clean property. Pool, hot tub, and basketball court on the premises. Nice breakfast offerings.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Stayed 3 nights in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good location close too Phoenix Gateway Airport
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, quiet and clean good staff. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Kaylnn

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly.
Stayed 3 nights in Apr 2025