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Royal Palms Resort and Spa, part of Hyatt

5.0 star property

Choose dates to view prices

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Outdoor pool, pool cabanas (surcharge), pool loungers
Outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
Pet-friendly
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
5200 E Camelback Road, Phoenix, AZ, 85018
  • Scottsdale Fashion Square
    ‪5 min drive‬
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Camelback Mountain
    ‪16 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace, View (Camelback View)

View from room

Room, 2 Double Beds, Terrace, View (Camelback View)

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa (Valencia)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Valencia)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Villa

  • 158 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Villa (Montavista)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Montavista)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Arcadia)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Arcadia)

  • 84 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View)

Suite, Terrace (Camelback View) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Terrace, View (Camelback View)

  • Mountain view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Estate)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for House, 1 King Bed (Casita)

House, 1 King Bed (Casita) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

House, 1 King Bed (Casita)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View (Camelback View)

View from room

Room, 1 King Bed, Terrace, View (Camelback View)

  • Resort view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View, Spa)

Suite, Terrace (Camelback View, Spa) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Terrace, View (Camelback View, Spa)

  • Mountain view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Royal Palms Resort and Spa, part of Hyatt

Mediterranean resort with full-service spa and health club
Along with a full-service spa, this resort has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alvadora Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Royal Palms Resort and Spa, part of Hyatt. During your stay, you'll be close to Camelback Mountain. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to detox wraps, Thai massages or hydrotherapy at Alvadora Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Camelback Mountain and a few minutes from Scottsdale Fashion Square
  • Pets welcome for a fee (restrictions apply)
Royal Palms Resort and Spa, part of Hyatt offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 20000 square feet (1858 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Royal Palms Resort and Spa, part of Hyatt. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Royal Palms Resort and Spa, part of Hyatt has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Royal Palms Resort and Spa, part of Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Everyone was very pleasant and eager to serve. Made our stay here wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night!

Went for the night to celebrate an anniversary and the hotel sent us chocolate and champagne and rose petals to our room. What a nice surprise!
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a special place take friends and have fun !
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Judith

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Royal Palms exceeded all my expectations! The property was absolutely stunning with incredible gardens even in the winter, the rooms were lovely and clean and the service was flawless. Will definitely stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

2/10 Terrible

Danielle

Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolette

Stayed 2 nights in Jan 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
No self parking is really a big negative, an unnecessary cash grab. I have avoided hotels with valet only parking, and it will play into my decision to stay here in the future. I insist on parking and securing my car. It requires me to remove things from my car that is an inconvenience to me.
Stayed 1 night in Jan 2025

2/10 Terrible

Dean, Portland

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
X
Stayed 5 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely secluded paradise
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

High ratings overall / Mixed for Room Service

Lovely boutique resort, staff was very friendly. I visited during the New Year eve holiday. My only gripe is that I ordered room service two consecutive evenings. I ordered the exact same meal on both days however, the quality on the second day was wildly different and items were missing while others were present. Suggestion would be to have more quality control over room service meals such that the experience is akin to eating in the restaurant, especially given the price for room service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yudelkis

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room need update
Stayed 1 night in Jan 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very safe and private. Great staff. Food and bar are amazing
Stayed 1 night in Dec 2024

6/10 Okay

Tarik

Travelled with family
Liked: Staff & service
Room outdated
Stayed 5 nights in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with beautiful gardens and grounds.
Stayed 5 nights in Dec 2024