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Royal Palms Resort and Spa, part of Hyatt

Property class: 5 and above

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Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Exterior
Creator video - submitted by Two Outsiders Favorites
Outdoor pool, pool cabanas (surcharge), pool loungers
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5200 E Camelback Road, Phoenix, AZ, 85018
  • Place, Shemer Art Center
    ‪5 min walk‬
  • Place, Arizona Canal
    ‪17 min walk‬
  • Place, The Palms
    ‪1 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for House, 1 King Bed (Casita)

House, 1 King Bed (Casita) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

House, 1 King Bed (Casita)

7.4 out of 10
Good
(8 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Camelback View)

Suite, Terrace (Camelback View) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Terrace (Camelback View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Estate)

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Camelback View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Terrace (Camelback View)

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Camelback View, Spa)

Suite, Terrace (Camelback View, Spa) | View from room

Suite, Terrace (Camelback View, Spa)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Arcadia)

Villa (Arcadia) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Arcadia)

  • Garden view
  • 83 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Villa

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Villa

  • 158 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Villa (Montavista)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Montavista)

  • Garden view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace (Camelback View)

View from room

Room, 2 Double Beds, Terrace (Camelback View)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa (Valencia)

Villa (Valencia) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Valencia)

  • Garden view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
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  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,004 reviews
The price is €325
includes taxes & fees
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About this property

Royal Palms Resort and Spa, part of Hyatt

Along with 2 restaurants, this resort has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alvadora Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Royal Palms Resort and Spa, part of Hyatt. During your stay, you'll be close to Camelback Mountain. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy local and international cuisine while dining at T. Cook's
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body treatments or manicures and pedicures at Alvadora Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Camelback Mountain and a few minutes from Scottsdale Fashion Square
  • Pets welcome for a fee (restrictions apply)
Royal Palms Resort and Spa, part of Hyatt offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 20000 square feet (1858 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Royal Palms Resort and Spa, part of Hyatt. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
T. Cook's – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Mix-Up Bar + Lounge – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cabana Cafe – This poolside café specialises in local and international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cabana Cafe
  • Mix-Up Bar + Lounge
  • T. Cook's

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Royal Palms Resort and Spa, part of Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
We were supposed to be in a king room, but had a queen size bed. Also, a 50 dollar resort fee and 40 dollar valet feels very excessive. The staff was very very nice though.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service! Beautiful property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I both agreed that this was the most beautiful boutique hotel we’ve stayed at in Phoenix. Very quaint, gorgeous property and mountain views along with a wonderful Spa.
Stayed 1 night in Jan 2026

10/10 Excellent

James, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really cool. Would stay again.
Stayed 2 nights in Jan 2026

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Have been several times this was not my favorite visit
Stayed 3 nights in Dec 2025

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful landscaping and small intimate feel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Don

Stayed 3 nights in Dec 2025

8/10 Good

Jiusu

Liked: Cleanliness, amenities, property conditions & facilities
Two things are quite impressive: one, staff welcomed us warmly by showing us to our room upon checking in and also made the appropriate room arrangement for us as desired; two, both Christmas Eve and Christmas night dinner table were fully booked but the staff at the restaurant as well as the Bar made it easy for us to order food from the kitchen at the bar and we appreciated it very much.
Stayed 2 nights in Dec 2025

10/10 Excellent

reinier

Stayed 1 night in Oct 2025

10/10 Excellent

Casey, Scottsdale

Stayed 1 night in Nov 2025

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice resort but you need a car. They say that they have a hotel car but it only drop u at a shopping mall near by. They not even pick up from there. Ubers are available but not cheap. Unfortunately, our room was not up to 5 stars. It was small and plain and outdated. My son who got his room direct from hotel got a fantastic room and paid less. Also we think the restaurant for breakfast was understaffed- a long wait for food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Stayed 3 nights in Nov 2025

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities
The grounds are gracious in an old-school, quaint way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great. Perhaps the coffee coulda been better. $40 per night for parking was the only unpleasant surprise
Stayed 7 nights in Nov 2025

10/10 Excellent

Rae Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An excellent stay
Stayed 4 nights in Nov 2025

8/10 Good

Quetoyia

Liked: Cleanliness, staff & service, amenities
Staff was nice and helpful, room was overall clean, amenities were pretty good as well, not many complaints honestly, pretty cool resort.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Steeped in history and beauty! Felt we were in another country transported back in time with some modern amenities. Staff was kind and gracious.
Stayed 2 nights in Oct 2025

6/10 Okay

Nathan, Phoenix

Stayed 1 night in Oct 2025

10/10 Excellent

Tallie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very quiet and private!
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Steven L

As always, a great stay and team!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt right at home. All staff at the hotel were terrific. So accommodating.
Stayed 2 nights in Sep 2025