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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

1 bedroom, desk, laptop workspace, blackout curtains
Reception
Exterior
Free daily continental breakfast
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very good, (2424)
The price is €67
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a picnic area, a TV in a common area and camper van/bus/lorry parking are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a terrace
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 624 reviews
Rating 8 - Good. 170 out of 624 reviews
Rating 6 - Okay. 74 out of 624 reviews
Rating 4 - Poor. 25 out of 624 reviews
Rating 2 - Terrible. 37 out of 624 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Liked: Cleanliness
It seemed to be in a less than safe part of town. They offered Door Dash but food usually comes cold so no more. Girl at checkout wasn’t friendly. However, we had help from 2 cleaning gals that were very nice. Would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Celina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Perfect for a one night stay after getting in late evening! Room comfortable and breakfast was adequate!
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled. Nice.
Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness
Not in a very desirable area. Homeless people on the streets right outside the property
Stayed 1 night in Mar 2025

10/10 Excellent

Gjergj

Stayed 2 nights in Mar 2025

4/10 Poor

Arvind

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hemalatha

Stayed 1 night in Feb 2025

2/10 Terrible

Elisha

Stayed 1 night in Mar 2025

2/10 Terrible

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures aren’t as they seem online
Stayed 1 night in Feb 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. You could tell it had been renovated and it looked like they were going to be putting in a new parking lot.
Stayed 1 night in Mar 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated Motel

This is a clean, well appointed motel in an industrial area close to the airport. There are no restaurants within reasonable walking distance. However, there are several restaurants that deliver. The staff is polite and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Cathe, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t really anything within walking distance for any type of services.
Stayed 1 night in Mar 2025

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not in a convenient location for my needs but a clean basic motel. I usually stay in larger hotels
Stayed 1 night in Mar 2025

6/10 Okay

Beverly, Bozeman

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was great but I was a bit taken aback by the prison across the street. Parking lot is in process of repaving so lots of construction equipment. The bed was great and room was quiet but unfortunate location. Early flight so could not take advantage of Free breakfast. A takeout bag option would be nice for early travelers.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Holly

Stayed 1 night in Feb 2025

8/10 Good

Norberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good, offers complimentary breakfast, staff was friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Clean, friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Manuel

Travelled with family
Bad area of town and sqeaku metal frame of bed. Big eater puddle on bathroom when i checked in. Looked sterile lime a motel 6 room but twice the price. I checked out after1 night of a 2 night rental.
Stayed 2 nights in Mar 2025

8/10 Good

Jaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean airport hotel, staff was friendly.
Stayed 1 night in Mar 2025

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient.
Stayed 1 night in Mar 2025

6/10 Okay

Marjorie Michele

Liked: Cleanliness, staff & service
This was not a hotel. It's a motel located in a speedy part of town. As a senior woman I didn't feel very safe walking to get something to eat. I tried to cancel the last 2 nights of a 3 night booking and either the hotel or Expedia decided I could only cancel the last night.
Stayed 3 nights in Mar 2025