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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

View from property
Exterior
Outdoor pool, pool cabanas (surcharge)
1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Spa

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room) | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

Art Deco hotel with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and Access to hot tub are on-site. Change of towels is available on request
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. 42-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Lazy Bee. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Clarendon Hotel & Spa, BW Signature Collection. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a meal at the bistro or drinks at the cocktail bar
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at The Lazy Bee
  • Amenities include a front desk safe, a computer and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • 11 minutes by foot from Saint Joseph's Hospital and Medical Center and a 4-minute drive from Phoenix Indian Medical Center
  • Dogs welcome for a fee
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness centre, spa services, and a terrace are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

AZLIN At The Clarendon – On-site cocktail bar.
AZLIN At The Clarendon – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • AZLIN At The Clarendon
  • AZLIN At The Clarendon

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Breakfast
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

Reviews

The Clarendon Hotel & Spa, BW Signature Collection Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 92 out of 245 reviews
Rating 8 - Good. 33 out of 245 reviews
Rating 6 - Okay. 53 out of 245 reviews
Rating 4 - Poor. 33 out of 245 reviews
Rating 2 - Terrible. 34 out of 245 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great but its not the same vibe as before. I used to stay here and enjoy the rooftop entertainment, the restauran and also the pool was a great vibe. Sometimes they would hv fun pool parties and it was great for staycation. This time everything was close, it was just like any ordinary hotel. I guess I was expecting to hv the same experience, but was informed that now its under new owner, new management.
Stayed 1 night in Aug 2025

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Catfish hotel !

This hotel is nothing like it is presented in the pictures. Everything is dated and old looks like it has not been renovated in a very long time. I specifically booked here because it said they had a continental breakfast, which was also a lie. Their restaurant and bar are also closed in the summertime but rather than tell you that on the website, they wait till you check in to drop the bad news The beds are extremely low and the room is archaic. I never typically complain, but I hate being lied to. I would’ve never booked here had I known the reality of the property. Beware ! you will get catfished like a bad tender date..
Stayed 1 night in Aug 2025

2/10 Terrible

Jude

Liked: Staff & service
Strong smell of cleaning agent, when lights are off and AC switches on, the lights flash on even in off position all night long. Seems like someone is coming in your room and turning on the lights. There was hair all over in the bathroom and bed. Office chair has broken spring inside that sticks you in the leg when you sit in it. Had two more nights to stay, went to cancel at 9am but was only able to get one night refunded cause it was too late in the day to cancel for that night. Picture on line must be from 10 yrs ago looks nothing like that now. They said there was a continental breakfast, 2x4 table with 5 mini muffins in a plastic tray and a single cup mini coffee machine is what you get. The restaurant and bar they say is there, it’s closed and empty. Looking at the reviews it looks to have been closed around a year ago but it’s still in the web page as open. Unless you like paying for disappointment I wouldn’t stay here
Stayed 1 night in Aug 2025

6/10 Okay

Stacie Marie

Stayed 2 nights in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

kisha

Disliked: Property conditions & facilities
Noisy at night had to leave after 1 night
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Folsom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly, price was great, room was huge, clean, very nice. Bed great, awesome Nestle coffee machine which I have only seen on cruise ships or in Europe. Pool was fun to spend time. The property is run down on the outside. I don’t think many people were staying there because the parking lot was empty except for a few cars. Mayb
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

ameenah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. However the property looks nothing like the photos. The rooms are run down and we were on level1 and had roaches in our room! We booked for two nights but did not stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Phillip, North Hollywood

Travelled with group
Liked: Staff & service
Ok stay for a night or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Courtney haley

Travelled with group
Disliked: Cleanliness, staff & service

1/3rd of a couch and no lighting says a lot

They put us in an unmanaged room that was Smokey. There weren’t ANY lights, two thirds of our SOFA was MISSING. They gave us a different room, my friend couldn’t breathe. We booked the room for a concert, thinking we could lounge by the pool and drink and eat at the bar/restaurant. To our surprise the pool was too cloudy to use. The restaurant was CLOSED FOR THE SUMMER. The rooftop was thrashed and there was broken furniture everywhere. The free breakfast they advertised was only a few rock hard muffins they had put out. Our door handle wasn’t on right. There was no shower jell in the bottle. It was devastatingly embarrassing that I booked our night there. I can not believe they said our room was ready and it looked like it had been robbed! Paint peeling off the walls it was shocking :( I need a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
room is spacious, bed is low but very cozy tv has Netflix would come again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed by a very friendly host.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Only stayed for one night. Nothing in the area, the hotel is pretty dated and needs updates. Room was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Frances

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I checked in and immediately checked out.
Stayed 1 night in Jul 2025

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is nice, staff is nice. The poolside bar and food is closed during the summer. That was mostly what i was looking forward to.
Stayed 1 night in Jul 2025

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