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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Exterior
Terrace/patio
Front of property – evening/night
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room) | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a hot tub are on-site. Change of towels is available on request
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. 42-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Clarendon Hotel & Spa, BW Signature Collection. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a computer and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • 11 minutes by foot from Saint Joseph's Hospital and Medical Center and a 2-minute drive from VA Hospital & Medical Center
  • Dogs welcome for a fee
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness centre, a terrace, and multilingual staff are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Pied Piper – On-site bistro.
Pied Piper – This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pied Piper
  • Pied Piper

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 335 reviews
Rating 8 - Good. 57 out of 335 reviews
Rating 6 - Okay. 70 out of 335 reviews
Rating 4 - Poor. 34 out of 335 reviews
Rating 2 - Terrible. 39 out of 335 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Siddharth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful. Had a great stay and breakfast was wonderful. The pool was heated so kids really enjoyed it. Would stay back again next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanie

Stayed 1 night in Nov 2025

8/10 Good

Kandie

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. it gives more of a renovated motel feel which wasn't bad, but not really my thing. clean, staff was nice my favorite part was the resturant and the fact that the food is free.
Stayed 1 night in Nov 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marlena, Phoenix

Stayed 1 night in Nov 2025

10/10 Excellent

Neicy

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
As a frequent female business traveler, it was nice to stay in a hotel that I feel safe and comfortable, yet feels contemporary. Exercise room was nice. The staff was great! Thank you, I will be back - glad to have found this hotel, hopefully I will have time for a massage during my next visit.
Stayed 1 night in Nov 2025

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was a bit assertive and unhelpful an a bit snappy not only towards me but guest I had come visit while I was in the city Bit by a couple weird bugs in the room on my foot But the worst was probably the wet dirty icky feeling the hotel gave off a motel vibe an with a non stop buzzing sound in the room 217
Stayed 1 night in Nov 2025

4/10 Poor

maliea

Disliked: Cleanliness, amenities, property conditions & facilities
The room was outdated, AC unit was old, the blinds were not secure and fell when we tried to open them. The restaurant only served pizza. The pool area looks nothing like the pictures, and the staff was very friendly or helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

David, Tucson

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was Constantly on. We were freezing and ending up getting sick!
Stayed 2 nights in Nov 2025

4/10 Poor

Ashlee, Springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very ran down hotel that was cheaply remodeled, room was terrible, 1 mirror only in the bathroom with poor lighting, felt like what I would envision a bougie jail cell might look like. The staff was nice & helpful when i cancelled the rest of my stay, refund was processed quickly, which I appreciated.
Stayed 4 nights in Nov 2025

8/10 Good

Sean

Travelled with group
Liked: Staff & service
Usually the Clarendon is amazing. This time was a little different. Room 325 needs the bathtub scrubbed out or replaced. The bottom of the tub has black residue embedded in the tub. Also the blinds do not shut. At all. Which was a little annoying for privacy reasons, but more so when trying to sleep in while the sun shines right through.
Stayed 1 night in Nov 2025

4/10 Poor

Kaitlin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I stayed here for a couple days and the best way to describe what we got for a room was “it’s just a room” it has a bed, three lamps, a steamer that was filthy, and a bathroom. Our toilet was broken and wasn’t even attached to the ground all the way so when we sat down on it it tilted to the side and slammed back down when we got up and it was plastered together. The three lamps in the room are the only forms of light you get, there’s no actual light to turn on so it was dark the entire time we were there. It did its job for the small trip we made but I wouldn’t stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, staff was very friendly
Stayed 1 night in Nov 2025

6/10 Okay

Krista

Travelled with family
Disliked: Property conditions & facilities
The facility was under new management so it was going through phases of improving the facility. We had a complaint of a room which they were able to switch us to another room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Sep 2025

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean. Run down. Homeless people in parking lot. Bar, restaurant, spa shut down but they are advertising as open on website. They tell you of closures at check in. They also charge $40 in EXTRA fees at checkin that they said aren't included when you reserve from a 3rd party. NOT a $200/night property at all!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms and close to downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing room, honestly the best I’ve had in awhile highly recommend!!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, amenities
Super nice
Stayed 1 night in Nov 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
I’d stay here again if it was just me. The rooms were nice, A/C very good, but the common areas could use a coat of paint, the door frames all have chipped paint. The parking lot, while nice size and covered carports, had what seemed like years of dirt, broken asphalt and is in need of a power sweep. The staff was actually very nice and were an asset to the property Again the rooms were good size and did not need much refreshing, but the common areas are very tired and overdue for refurbishment.
Stayed 4 nights in Nov 2025

6/10 Okay

Megan

Stayed 3 nights in Nov 2025

10/10 Excellent

debra

Stayed 1 night in Nov 2025

4/10 Poor

robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasnt what i expected . Ill just lwave it there
Stayed 3 nights in Nov 2025

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