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New World Phu Quoc Resort

5.0 star property

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View from property
Grand Pool Villa | Minibar, in-room safe, individually furnished, desk
On the beach, white sand, kayaking
Property amenity
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Khem Beach, An Thoi, Phu Quoc, An Giang
  • Place, Khem Beach
    ‪9 min walk‬
  • Place, Phu Quoc Prison
    ‪19 min walk‬
  • Place, Sao Beach
    ‪13 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Villa (Pool)

Deluxe Villa (Pool) | Minibar, in-room safe, individually furnished, desk

Deluxe Villa (Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 167 sq m
  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 1 Single Bed

View all photos for Premium Villa, 3 Bedrooms (Pool)

Terrace/patio

Premium Villa, 3 Bedrooms (Pool)

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 261 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Villa (Ocean Pool)

Minibar, in-room safe, individually furnished, desk

Villa (Ocean Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 261 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Garden Villa (Pool) - 3 Bedrooms

Minibar, in-room safe, individually furnished, desk

Garden Villa (Pool) - 3 Bedrooms

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Grand Deluxe Pool Villa

Grand Deluxe Pool Villa | Minibar, in-room safe, individually furnished, desk

Grand Deluxe Pool Villa

  • Garden view
  • 415 sq m
  • Sleeps 12
  • 4 King Beds

View all photos for Garden Pool Villa - 1 Bedroom

43-inch LED TV with satellite channels, TV

Garden Pool Villa - 1 Bedroom

  • Garden view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Pool Villa

Minibar, in-room safe, individually furnished, desk

Grand Pool Villa

  • Garden view
  • 298 sq m
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Premium Pool Villa - 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Premium Pool Villa - 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 181 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Pool Villa - 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Garden Pool Villa - 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 104 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Pool Villa - 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Premium Pool Villa - 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 220 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Building design
Premier Residences Phu Quoc Emerald Bay Managed by Accor
Khem Beach
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 305 reviews
The price is €111
includes taxes & fees
26 Apr - 27 Apr
Premier Residences Phu Quoc Emerald Bay Managed by Accor

About this property

New World Phu Quoc Resort

Catch some rays at the beach or spend the day relaxing at New World Phu Quoc Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Change of towels is available on request
New World Phu Quoc Resort offers 375 air-conditioned accommodations with private pools and minibars. This individually furnished accommodation has separate sitting areas and includes dining tables. 43-inch LED televisions come with satellite channels. Accommodation at this 5-star resort has kitchenettes with fridges and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at New World Phu Quoc Resort. During your stay, you'll be within walking distance of Khem Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • 13 minutes on foot from Khem Beach and a 4-minute drive from Phu Quoc Prison
  • Free airport shuttle service
As a guest of New World Phu Quoc Resort, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a fitness centre, and a steam room are also featured at the luxury New World Phu Quoc Resort. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 5-star Phu Quoc resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Bay Kitchen – On-site restaurant.
LUA – GRILL & BAR – On-site seafood restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LUA – GRILL & BAR
  • The Bay Kitchen

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Paddleboard
  • Steam room
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Dining table
  • Free water park access
  • In-room cot
  • In-room kitchenette
  • In-room refrigerator
  • Lifeguards on site
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2021
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • 3 private bathrooms
  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New World Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Kitchen/kitchenette fee: VND 3000000 per day
  • Rollaway bed fee: VND 1300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
New World Phu Quoc Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort
New World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort Phu Quoc

New World Phu Quoc Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 234 reviews
Rating 8 - Good. 54 out of 234 reviews
Rating 6 - Okay. 15 out of 234 reviews
Rating 4 - Poor. 8 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here go above and beyond to take care of you and make sure you have a wonderful stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
It was perfect for 3 families. Everything was excellent!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ike, Leawood

And I appreciate the ticket for the show
Stayed 3 nights in Jan 2026

6/10 Okay

Kristin

Travelled with family
Liked: Amenities
The property is vast and has a great beach. The breakfast buffet was extremely impressive, with wonderful authentic food and great variety. We stayed in a 4 bedroom villa with private pool. The rooms were large and comfortable and easily fit our group of 8 people. The furnishings in and around are villa were looking worn and tired. The bathroom tiles had mold, stains on the couch and carpet, and there were rodent droppings behind the television. The pictures are very impressive, so it was a bit of a let down in person. It just doesn't have that 4/5 star aspect in every area. Service in the restaurants can be very slow as well, even though they are all very warm and welcoming.
Stayed 6 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
3 bedroom villa, was clean, not very well furnished The resort needs to manage the sun beds better, It seem to be the thing to do, was to go out at breakfast and put a towel in a sun bed, but not go and use the sun bed until later in the day, It was sad to see most Sun beds with towel, but most not being used by guest, but other guest wanting to use them, but couldn’t Restaurant were ok, breakfast had lots of verity But was not hot food, also very busy at breakfast, and hard to get a hot tea Beach had a lot of garbage on it and in the water, staff spent all day clearing up garbage, it really was not good, when you are swimming in the ocean, beside a condom, the hotel worked hard to keep the beach clean The water park was fun, kids and adults enjoyed it Food and drinks were expensive, at the hotel Villa had a pool, looked nice, but was full of bugs, asked hotel to clean pool and they did a good job Not many of the hotel staff speak English, so use phone to translate Over all, we had fun, enjoyed the time spent here, but feel like it could have been better
Stayed 5 nights in Dec 2025

8/10 Good

Faith

Travelled with family
Liked: Cleanliness, staff & service
Good
Beach
Stayed 6 nights in Dec 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort. Amazing beach. Nice breakfast buffet. Family loved it!
Stayed 2 nights in Dec 2025

10/10 Excellent

SIJUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too busy
Stayed 3 nights in Dec 2025

10/10 Excellent

jaejung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I truly loved the breakfast and other facilities in all. I would love to stay later!
Stayed 5 nights in Dec 2025

8/10 Good

Catherine

Stayed 10 nights in Dec 2025

10/10 Excellent

Ha

Stayed 4 nights in Dec 2025

6/10 Okay

Bruce

Travelled with family and small children
Liked: Cleanliness, amenities
This review is based on what I felt was such a lack of consideration for our experience. We'd planned this trip for a year, and 3/6 days there was completely impacted by the hotel outsourcing itself to a huge wedding that ran for several days. All facilities and amenities were impacted. Staff were clearly stressed, and my family and I felt the intensity of the experience for everyone. I have no doubt this is an excellent resort, but the fact that the beach and pool were populated by structures and wedding paraphenalia, impacting everyone else, was in my opinion not only disappointing, but unethical. I do wish to thank personally the manager of wedding event, Rene, who did his best to care for the experience of people not part of the wedding. Rene was professional and kind, and greatly improved what had started as a very disappointing experience for this first half of the trip. I would implore New World to deliver the experience it contracts for a sizeable payment, which describes an experience not at all commensurate with our experience, or to inform paying customers such as ourselves that the experience would be significantly compromised. We would never have stayed at New World if we'd been informed prior.
Stayed 6 nights in Nov 2025

10/10 Excellent

Kostantinos

Stayed 7 nights in Oct 2025

10/10 Excellent

Murray

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was excellent and the staff really did their best to assist. the Bearch front Seafood restaurant was brilliant and well worth a dinner. quite busy during the day, but after sunset its a lot less crowded. the manager Ms Kai was terrific too.
Stayed 2 nights in Nov 2025

8/10 Good

Chao

Stayed 5 nights in Nov 2025

10/10 Excellent

Angus, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

Cristian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 Star resort. Our pool villas were immaculate. The beach was outstanding and the pool was massive. I loved the efficiency of the buggy’s driving us around this huge resort. The breakfast buffet was next level. Everything was beautiful except for the prices of food and drinks within the resort. After spending two weeks in other parts of Vietnam, it was a rude shock to see the prices set by this resort. Daylight robbery! As lovely as this resort was, I will not be returning as it lacked any Vietnamese authenticity. It was just another 5 star resort without much character.
Stayed 4 nights in Oct 2025

6/10 Okay

simran

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There were red ants in our villa and we showed it to the staff multiple times. After so much of back and forth they finally moved us to a new villa. Being vegetarians they had limited options for us and we were not allowed to order in via grab also. That was a bummer. Other than that, everything was good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Khalifah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for family vacation I spent 3 nights and its nice to be there
Stayed 3 nights in Aug 2025

6/10 Okay

Seula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Overall it’s ok but not the best

The staff were friendly and the food at the restaurants was generally good. However, the dinner dining options were too limited, which was disappointing, and although the villa had a kitchen, it required an extra fee to use it, so I didn’t understand the point of having one. Cleanliness was the biggest issue. The common areas, such as the living room floor, dining table, and sink area, didn’t feel properly cleaned, and it seemed as though the individual rooms and bathroom floors were hardly cleaned at all. The toilet wasn’t cleaned daily, and when the shower gel in the shower ran out, even though it was left on the floor, it wasn’t refilled for several days. The pool water quality also wasn’t very good. On top of that, the coffee pot was nasty, with white mold inside that looked like it had been there for weeks. Another challenge was that the staff spoke very little English, which made it difficult to communicate our needs. Overall, staying there wasn’t terrible, but it wasn’t a very comfortable trip either.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Stayed 4 nights in Jun 2025

8/10 Good

Kelvin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for family
Stayed 5 nights in Jul 2025

10/10 Excellent

Hung Phong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! Would come back again!
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 7 nights in Jun 2025