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Crystal Inn Phuket

3.0 star property

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Photo gallery for Crystal Inn Phuket

A patio with two wooden chairs and a table, a stone wall, and potted plants.
Lobby sitting area
A hotel room with a bed, a TV on a desk, a window with curtains, and a painting on the wall.
A modern living room with blue sofas, a wooden coffee table, and decorative vases on shelves.
A restaurant with a brick wall, a small water feature, and wooden chairs and tables.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
2/1-10 Soi Surin, Montri Rd. Taladyai, Phuket, Phuket, 83000
  • Place, Surin Clock Tower Roundabout
    ‪2 min walk‬
  • Place, Phuket Weekend Market
    ‪9 min walk‬
  • Place, Limelight Avenue Phuket
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a TV on a desk, a window with curtains, and a painting on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a TV on a desk, a window with curtains, and a painting on the wall.

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Crystal Inn Phuket

A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and express check-in are on-site.
Crystal Inn Phuket offers 54 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Crystal Inn Phuket, you're just a quick walk from Phuket Weekend Market. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by foot from Phuket Weekend Market and a 5-minute drive from Central Phuket
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Crystal Inn Phuket also features tour/ticket assistance, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

For a fee, guests can enjoy breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Thai cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily breakfast available 7 AM to 10 AM for a fee
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Inn Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 300 per night.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Crystal Inn Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Inn Phuket
Crystal Phuket
Phuket Crystal Inn
Crystal Wild Resort Panwa Phuket Thailand
Crystal Inn Phuket Hotel
Crystal Inn Phuket Phuket
Crystal Inn Phuket Hotel Phuket

Crystal Inn Phuket Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 116 reviews
Rating 8 - Good. 46 out of 116 reviews
Rating 6 - Okay. 39 out of 116 reviews
Rating 4 - Poor. 9 out of 116 reviews
Rating 2 - Terrible. 5 out of 116 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Good
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Norikatsu

good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and good location, especially if you need the Phuket terminal 1 bus station. I may have misunderstood some info. I thought that breakfast was available to purchase from 7-10:00. I was told that there was no breakfast. Not a big problem for me, but would have been convenient. I would stay here again
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Anass

Liked: Cleanliness, staff & service
Très bon rapport qualité prix
Stayed 2 nights in Dec 2025
Verified

8/10 Good

dominique

Liked: Cleanliness, staff & service, amenities
Isolation phonique inexistante ; on a l’impression que l’on dort la fenêtre et la porte ouverte .
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

ZÜLEYHA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Göründüğü gibi değil

4 günlük phuket seyahatimizde bu otelde kaldık. Otel fotoğraflarda iyi görünüyordu ancak çok eski ve vasat. Duş almak çok zor çünkü duş başlığını astığınız yer sabit ve oynamıyor su karşı duvara vuruyordu. Banyo da ki lavabolar basmalı ve elinizi yıkamak istediğinizde sürekli basmanız gerekiyor elinizi çeker çekmez su kapanıyor bu yüzden iki el ile yüz yıkamak bile imkansız. Saç kurutma makinesi yok. Yüz havlusu yok. Saç havlusu yok. Sadece old towna yürüterek 5 dakika da ulaşabiliyorsunuz hepsi bu.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの方が親切です。

プーケットタウンの中心部からは少し離れていますが徒歩圏内です。 周りにもコンビニやレストラン、屋台街もありとても便利でした。 お部屋はごく普通ですが、掃除もきちんと行き届いていました。wifiもスムーズでした。 何よりスタッフの方達がとても親切です。 タイ語も英語もできない私たちの伝えたい事にもとてもにこやかに一生懸命理解してくれようとしてくれたのが印象的でした。 とてもお値打ちだけど安心できるホテルでした。
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel très bien, à 7 min de la station de bus. Salle de bain un peu ancienne mais nous sommes en Thaïlande donc pour ce prix ça reste très correct
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

KIN HANG

一般
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
深夜でもチェックイン可能。床も浴室もきれい。朝ごはんも食べられる。プーケットバスターミナルまで徒歩5分。
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

値段相応

寝るだけの宿として安いところを選びました。 タオル等ありましたが、ボロくて使う気になれない感じでした。 ロケーションは良いです。
Verified

8/10 Good

sole traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to shopping and food market Centre of town

Stay many times at Crystal inn Will stay again when in Phuket town Worth the price and perfect location in Phuket town.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Laure

Liked: Property conditions & facilities

Bon hôtel de passage

Un bon hôtel de passage avant de prendre le bateau à rassada pier
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

A very good value hotel in central Phuket Town.
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Terrible hotel!

My friend and I️ flew into Phuket late at night and needed a place just to sleep before we took the ferry to Phi Phi the next morning. This hotel was in terrible confdition, so much so that we didn’t even shower there.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Clean room to sleep in

There was no wifi in the rooms and said that it would be fixed by morning and it wasn’t fixed he entire time we were there. Bathroom was not well kept and the facet was broken.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

diji

Liked: Cleanliness, room comfort

Centre ville proximite des marchés et des transpor

Sejour ayant permis une obqervatoon indoor de la vie thai citadine.. meme si effet toutiste
Stayed 26 nights in Dec 2017
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place we stayed in thailand

The staff there were extremely rude and tried to hustle us into paying for 2 days when we only wanted to stay for one.. we ended up leaving only after 12 hours after they wouldn't answer when we were supposed to check out by.. when we asked they just laughed and looked at each other making us feel very uncomfortable.. at one point the whole staff came out to basically mock us.. extremely unhappy with our stay there, would not recommend it to anyone.. if anything we would say beware of this place.. they will try and basically rob you
Stayed 1 night in Nov 2017
Verified

6/10 Okay

マッキー

リーズナブル。ピピ島への移動前日に泊まるのにおすすめ。

夜プーケット着、翌日ピピ島へ移動するために利用しました。 21：00過ぎ着だったので、ホテルを通して空港からホテルまでのシャトルバスを予約しました。 以下はホテルとは直接関係なさそう（外部委託してそうな）話ですが、参考までに。 結果的には空港からホテルまで無事送迎してもらい問題なかったのですが、送迎予約後にメールで「空港到着口でスタッフが名前のプレートを持ち待機している」と通知があったのに、実際は飛行機がプーケット空港到着直後にドライバーから携帯に直接電話があり「ｊ出口を出たら電話してくれ」とのこと。 話が違うなぁと思いながらも電話でやり取りしてドライバーと合流、ホテルまでたどり着きました。その日の24時頃、電話があり、タイ語だったので意味が分からず、フロントスタッフに代わってもらったところ、空港で待機していたスタッフから「今どこにいるのか？」という確認の電話だったそうです。 電話をかけてきたスタッフも「ちゃんとホテルについているなら問題ない（マイペンライ）」だそうですが、真面目な私はなんだか自分が悪いことをしたような気になってしまいました。 タイ国内の旅行ではこういうことがよくあるので、もしこれからご利用される方が同じようなことに遭遇しても気になさらなくていいと思います。
Stayed 1 night in Nov 2017
Verified

6/10 Okay

celine

Nice hotel in the city

Nice hotel. Walking distance to market and shopping mall. Room was spacious. Very convenient.
Stayed 1 night in Oct 2017
Verified

8/10 Good

MATSUZAWA

Liked: Staff & service

割安でのんびりできる

フロントにスタッフが2～３人いるので話がしやすい、フライトのボーディングパスも１０バーツでプリント出来た。 朝食は、トースト、お粥、タイ食から選ぶ。近くにロビンソンがあるので、4階のフードコートが使える。また、近くのアップタウンというタイレストランが、安く最高。
Stayed 4 nights in Sep 2017
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ใกล้ตัวเมือง ห่างทะเล แล้วแต่ชอบ

ตอนแรกเห็นเก่าๆนึกว่าห้องจะแย่ แต่ห้องสะอาด มีน้ำร้อน ตู้เย็น แต่ที่เก็บของคล้ายๆเซฟไม่ดีเลย แต่ราคาไม่กี่ร้อยไงมันก็ดีอะแต่มันไกลทะเลนะถ้าชอบทะเลพักที่นี่คงไปใหนลำบาก แนะนำไปราไวย์อะใกล้สุดแต่ก้ 15 โลได้ละ
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

michel

Correct mais sans plus

Hôtel en centre ville de phuket town. Chambre correcte avec bas plafond. Bien pour ne pas payer trop cher
Stayed 3 nights in Jun 2017
Verified

8/10 Good

cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ピピ島行きのフェリーターミナルに近いホテル（タクシーで）

夜遅い時間帯に空港に着いたのですが、ホテルから割安の値段でタクシーを配車してもらいました。受け付けも丁寧な対応で満足です。
Verified

4/10 Poor

Miranda

Disliked: Cleanliness, property conditions & facilities, room comfort

No, nope, and never

We wanted to visit phi phi island so we flew from Bangkok to Phuket for one day. For one night you'll survive but this is definitely not a place to stay for a few days. The lobby is best looking area of the hotel other than that the hotel is dated and ran down. The hallway where the rooms are reminds me of a haunted psych ward. Our flatscreen tv did not work and there were stains on the sheets and bed skirt. Someone was smoking in another room near us and it smelled as if they were smoking right in our room. The only pros about this hotel is that it was close to a McDonald's and few other eating places and souvenir shops. When I checked out the lady at the front desk was nice but the other men that worked there wasn't welcoming at all. I believe they were actually talking about is in their language. Yes it may be cheap but I would suggest skipping this hotel