10/10 Excellent
Brett
Travelled with partner
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and greeted you with a smile and hello.
Rooms were clean as was the whole hotel in general. Pool area was kept clean.
Only niggle was the Shuttle service after 4pm.
With the hotel located approx 3km from the Patong beach, no footpaths from the hotel and the sheer amount of traffic volume the 2 hourly shuttle could be with being made hourly after 4. They have two vehicles. It may help with return pickup delays.
My patner and i waited at the Beach pick up for about 60 minutes after the scheduled pock up times and decided to get a taxi.
Note to all....if you use rideshare in Phuket use Grab. Maybe a little more expensive than Bolt but way more reliable. Waited for over 30 mins on one occasion usung Bolt and in that time 10 riders accepted and then either canceled themselves or requested I canceled.
Again this is no reflection on the hotel and we are looking at the Fusion hotel chain for our return trip to Vietnam.
Brett
Stayed 12 nights in Dec 2025
