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Novotel Phuket Kamala Beach

4.0 star property

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Photo gallery for Novotel Phuket Kamala Beach

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Creator video - submitted by Hotel Critic
Villa (Ocean) | Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
118/16 Moo 3, Kamala, Phuket, 83150
  • Place, Kamala Beach
    ‪10 min walk‬
  • Place, Phuket FantaSea
    ‪17 min walk‬
  • Place, Surin Beach
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Ocean Side (Garden View)

Superior Ocean Side (Garden View) | Minibar, in-room safe, desk, laptop workspace

Superior Ocean Side (Garden View)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior

Superior | Minibar, in-room safe, desk, laptop workspace

Superior

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Ocean)

Suite, 1 King Bed (Ocean) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Ocean)

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Ocean)

Room, 1 King Bed (Ocean) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Ocean)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Ocean)

Villa (Ocean) | Minibar, in-room safe, desk, laptop workspace

Villa (Ocean)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool | Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Private Pool

Minibar, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Private Pool

  • Ocean view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed, Hot Tub

Villa, 1 Double Bed, Hot Tub | Minibar, in-room safe, desk, laptop workspace

Villa, 1 Double Bed, Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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4.3 out of 5, Excellent, 406 reviews
The price is €33
includes taxes & fees
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About this property

Novotel Phuket Kamala Beach

At Novotel Phuket Kamala Beach, hit the nearby beach, dine on-site at Soul Kitchen or enjoy a drink at one of the hotel's 3 bars/lounges. Housekeeping is available on request.
Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Novotel Phuket Kamala Beach. During your stay, you'll be within walking distance of Kamala Beach. Features include free WiFi in public areas and free self-parking, plus 3 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at Soul Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • 14 minutes by foot from Kamala Beach and a 3-minute drive from Surin Beach
  • Airport shuttle service available for a fee
Novotel Phuket Kamala Beach offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Novotel Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kamala hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Soul Kitchen – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On The Roof – Overlooking the ocean, this rooftop bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.
The Living Room – This sports bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Lilo Pool Bar – This bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 450 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lilo Pool Bar
  • On The Roof
  • Soul Kitchen
  • The Living Room

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Kamala Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1662.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Beach
Novotel Beach Hotel
Novotel Beach Hotel Phuket Kamala
Novotel Phuket Kamala Beach
Novotel Phuket Kamala Beach Hotel

Novotel Phuket Kamala Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 697 reviews
Rating 8 - Good. 241 out of 697 reviews
Rating 6 - Okay. 92 out of 697 reviews
Rating 4 - Poor. 42 out of 697 reviews
Rating 2 - Terrible. 17 out of 697 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Delyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes!
Stayed 12 nights in Jan 2026

10/10 Excellent

Kimberly Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Jan 2026

10/10 Excellent

kamran

Stayed 5 nights in Jan 2026

10/10 Excellent

Janet

Stayed 2 nights in Jan 2026

2/10 Terrible

Rashmi

Disliked: Cleanliness, amenities
Horrible hotel and not worth the price at all ! Even the staff is not good at reception check in
Stayed 1 night in Jan 2026

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, so friendly and polite! Loved the pool and swim up bar! Access to beach is easy and the hotel is in a nice quiet spot but within easy walking distance of all the local bars and restaurants! The fantasea show within 10minute taxi was a bonus as the kids loved it
Stayed 1 night in Jan 2026

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were really lovely and helpful. Especially friendly were the staff at the pool bar! The room was clean and comfortable
Stayed 5 nights in Dec 2025

10/10 Excellent

Denzil

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in, staff were helpful, pleasant and also supported with an early check in after a long flight
Stayed 3 nights in Dec 2025

8/10 Good

Ravindra

Travelled with family
Liked: Cleanliness
Clean rooms, very nice staff, but don’t understand why the room was not allowed for a family of 4! Could have easily fit! I had to book 2 rooms - double the price.
Stayed 2 nights in Dec 2025

4/10 Poor

Anu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose to stay at Novotel expecting a reputable and comfortable experience, but unfortunately, it was a big disappointment. We had booked an Executive Twin Room, which turned out to be located in a low-grade building that felt more like a two-star property. While the hotel appears appealing from the outside, once you enter, the rooms are located extremely far from the main area. I was not aware that only the ocean-facing rooms are in the main, higher-standard building. We had to change rooms three times due to a persistent damp smell in most of them, which was very frustrating after a 10-hour journey. The staff was not particularly cooperative during this process, which added to the disappointment. On a positive note, the restaurant food and breakfast service were excellent — both in quality and hospitality. Overall, apart from the dining experience, the stay fell far below expectations for a Novotel-branded hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura S, Menomonee Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely, the view of the ocean is beautiful and the pool was well kept. Breakfast was wonderful and I thoroughly enjoyed my stay, it was convenient to walk down the beach to the boardwalk but also away from any major partying I'm not into. I would go back
Stayed 4 nights in Oct 2025

8/10 Good

Koy

Travelled with group
Liked: Staff & service, room comfort
Staffs are nice, area is good, room not so clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and venue!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shoeb

Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Great location with helpful friendly staff
Stayed 5 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, recently refurbished hotel, with friendly staff. Our rooms had balconies overlooking the beach and sea. A very pleasant view. Will be visiting again I’m sure.
Stayed 3 nights in Aug 2025

6/10 Okay

Diego De La

Liked: Staff & service
This is an ok place with nice staff but food should be improved
Stayed 2 nights in Aug 2025

2/10 Terrible

Anytwone

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Need to work on customer service
Stayed 2 nights in Jul 2025

8/10 Good

Trent

Stayed 3 nights in Jul 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service
Great view, good hospitality, comfy bed, however No SMART TV, no shops nearby within walking distance, restaurants are at hotels nearby, pricey no convenience stores nearby so everything is travel by car or bike.
View from room
Restaurant view
Pool lounges
Stayed 5 nights in Jul 2025

10/10 Excellent

mozeca

Liked: Amenities
Amazing property !! Best in Kamala beach
Stayed 24 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Team Work!

What a great staff. Extremely helpful with "Top" being a fantastic F&B manager. He brings a great team together and is always looking to ensure your stay is perfect.
Stayed 12 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, on the beach, comfortable rooms
Stayed 2 nights in May 2025