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The Memory at On On Hotel

3.0 star property

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Photo gallery for The Memory at On On Hotel

Building design
Property amenity
Junior Suite | Free minibar, in-room safe, desk, blackout curtains
Lobby
Junior Suite | Free minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪4 min walk‬
  • Limelight Avenue Phuket
    ‪8 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Courtyard by Marriott Phuket Town

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (336)
The price is €89
for 1 room
includes taxes & fees
29 May - 30 May
Courtyard by Marriott Phuket Town

About this property

The Memory at On On Hotel

Hotel connected to a shopping centre in Phuket with a 24-hour front desk
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, gift shops/newsstands and a front desk safe are on-site.
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Memory at On On Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Phuket Weekend Market. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Phuket Weekend Market and a 2-minute drive from Patong Go-Kart Speedway and Phuket Offroad Fun Park
  • Airport shuttle service available for a fee
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from 12 May 2025 to 13 May 2025 (dates subject to change).
The property will be renovating from 11 May 2025 to 6 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0835555002231

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 400 out of 616 reviews
Rating 8 - Good. 184 out of 616 reviews
Rating 6 - Okay. 24 out of 616 reviews
Rating 4 - Poor. 4 out of 616 reviews
Rating 2 - Terrible. 4 out of 616 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property! All the history is amazing! Loved the swing music played throughout the day! Had people tapping their feet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience

Exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10 Excellent

Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Room comfort

Not the best experience.

Hotel itself is lovely very aesthetic and nicely decorated until you get to the room you realise why it’s a 3 star hotel. We hardly slept the first night as you can hear every single footstep from the room next door and their conversations. The bed shook when they were walking around until midnight. If you are a light sleeper do not stay here. Room was okay, but a bit dated needs redecorating. I wouldn’t stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Travelled with family
Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic beautifully kept hotel. 100/10
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2024

10/10 Excellent

Xuan-Trang, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It is in Old Town, so it is centered around many restaurants and shops, which makes it pretty lively at night. The hotel was quiet despite that. The staff was wonderful. We took up the hotel desk on their recommendation for a Thai restaurant which we loved and they were concerned when our daughter got sick and offered to help us find a private doctor. I can't say how wonderfully helpful their staff were. This was a wonderful place for family stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This Hotel was the best during our long trip to Thailand. We stayed at many different Hotels. Sunday Market night is right outside the hotel, not nosey just great food. To many great things...
Stayed 3 nights in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel would stay again

Loved the historical decoration and the history behind the building. Super clean and would stay again. We were told room 204 in which we stayed was the “Leo” room FYI
Stayed 1 night in Dec 2024

10/10 Excellent

Kahlil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Phuket town. Plenty to do within walking distance. Very comfortable room and quiet at night
Stayed 2 nights in Nov 2024

10/10 Excellent

Nazrana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo screwed a 20 year-old in room 204
Stayed 1 night in Nov 2024

10/10 Excellent

Helen, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

A cute hotel in the centre of things. Its no frills but clean with good shower and comfy bed. The staff were very helpful especially Alan who helped post something we left behind to our next hotel. Great place to stay for a night or two in the Old Town
Stayed 1 night in Oct 2024