Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Indoor pool, seasonal outdoor pool, pool loungers
Lobby
Jetted bathtub
Free daily on-the-go breakfast
Property amenity

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2162 Parkway, Pigeon Forge, TN, 37863
  • Place, Titanic Museum
    ‪3 min walk‬
  • Place, Hollywood Wax Museum
    ‪5 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Two Queen Room

  • Sleeps 4

Studio Suite

  • Sleeps 2

Deluxe Studio Suite

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and 7 minutes on foot from Hatfield and McCoy Dinner Show
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.4
Rating 10 - Excellent. 133 out of 1004 reviews
Rating 8 - Good. 70 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 177 out of 1004 reviews
Rating 2 - Terrible. 500 out of 1004 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
No tub
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family and small children
Disliked: Amenities
Evening staff was awesome, day time Not so much. Outside Pool where the slide is was green. Bugs galore even roaches
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When me and my son checked in, we stood at the desk for several minutes before the two people at the desk even acknowledged us. One of the desk people was eating what I would call "fruit by the foot" and talking to the other attendant. They could have cared less about us. There was no indication on the booking that didn't take cash. This is a very cheap hotel. I didn't expect much. My wife passed away two months ago. I have been to many resort hotel's, that have taken $500 in cash deposits.
Stayed 1 night in Oct 2025

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was terrible from the room to the rude front desk staff.
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Need to make hotel.com and book it aware deposit

When I came in it was for my fathers celebration of life so I was struggling and then they hit me with owing 75.00 deposit and I had spent everything I had to get there and having a place to stay . I was so upset because when I made the reservation they said I would be paying at the hotel when I got there no deposit or anything then they tried to pull money out of my locked card a few days before so I called the night before and spoke with the lady at the office after they hadn’t answered the phone all day for me or hotels .com who was also trying to find out what was happening. The lady didn’t say anything to me about a deposit. When I got there she said I called the wrong number didn’t talk to her which was a lie she gave me a card with the number on it to show I didn’t talk to her but when I called the number that I had spoke to her on the night before she answered and I told Her she was a lier she was very rude and at that time she had taken off the money for the room so I didn’t have any other money and she told me I could just go somewhere else that wasn’t possible because she has just taken all my money then told me I couldn’t stay because I didn’t have the other 75 so I did get very upset with her and tell her she was a lier other women working there who were also rude told her to ignore me so I sat there trying to get someone to barrow the money from for 10 days till It was returned which took for ever . Me Crying in the lobby another woman telling they went thing
Stayed 4 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness
Prices
Stayed 3 nights in Oct 2025

2/10 Terrible

Brielle

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 4 days. It was rough. I went to check in (I did the pre-check in and opted for early check in for an additional fee) and not only did they not let me check in they were rude about it insisting early check in was at 3 despite the sign on the wall that said regular check in was at 3. Outside it’s really run down and looks extremely sketchy. The entire experience was nothing like the photos. I went into the room and it wasn’t clean, there was crumbs all over the floor, hair, finger nail clippings etc. I took it upon myself to further inspect the sheets had a cigarette burn, there was cracks in the wall, the paint was “sweating”, the shower head was moldy. Door was covered in grime, my front door lock didn’t work. Everything was dirty. I booked two rooms. One for my husband, son and I one for my mom and two little sisters. They were both in terrible condition. No new towels no bed being changed. We ended up purchasing cleaning materials to straighten up ourselves as we had no other options in the area available. If I could attach photos I would.
Stayed 4 nights in Oct 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No never cleaned our room plus roach bugs crawling.. charged me 900$ to stay. Everyone fighting and arguing all the time with staff. Save ur soul the peace of mind and dont go*! I live in Morristown and was trying to get a weekend away with my mom. Oh..and the granola bars they call breakfast we had to ask for it..
Stayed 2 nights in Oct 2025

8/10 Good

Tyler

Travelled with family and small children
Liked: Amenities
Great place staff seemed understaffed but hustled to all our needs
Stayed 3 nights in Oct 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room... indoor pool was cold
Stayed 1 night in Oct 2025

2/10 Terrible

Breanna

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Stayed 6 nights in Sep 2025

2/10 Terrible

Joselyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty, nothing was clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kiara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was sooooo nice love her
Stayed 7 nights in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good clean room
Stayed 6 nights in Oct 2025

4/10 Poor

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not from town, room was dirty had to ask for a broom to sweep, & mop.
Stayed 7 nights in Sep 2025

2/10 Terrible

Tajuanna

Stayed 6 nights in Sep 2025

10/10 Excellent

Richard, portsmouth

Stayed 2 nights in Oct 2025

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities
Staff was very kind. Listing says breakfast is included, that was not true , room smelled like cigarettes and had bugs in the bathroom.
Stayed 1 night in Sep 2025

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty unchanged bedsheets
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Boom
Stayed 5 nights in Sep 2025

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty floors in the rooms…our feet were black on the bottom. We never had clean towels. When we asked the lady was rude and said bring me the dirty ones. There was no breakfast. The pool was nasty. The housekeeper never came. There were roaches in the bathroom. I’m probably forgetting more. Oh cigarette burns in the blankets of our beds. I think that is all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanw

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at
Stayed 1 night in Sep 2025