Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Exterior
Lobby
Free daily on-the-go breakfast
Jetted bathtub

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2162 Parkway, Pigeon Forge, TN, 37863
  • Place, Titanic Museum
    ‪3 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Place, Island at Pigeon Forge
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and 7 minutes on foot from Hatfield and McCoy Dinner Show
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.6
Rating 10 - Excellent. 137 out of 1007 reviews
Rating 8 - Good. 86 out of 1007 reviews
Rating 6 - Okay. 127 out of 1007 reviews
Rating 4 - Poor. 170 out of 1007 reviews
Rating 2 - Terrible. 487 out of 1007 reviews

4.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malav

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the only good thing was the pool slide
Stayed 2 nights in Jul 2025

2/10 Terrible

Jenifer

Stayed 1 night in Jul 2025

2/10 Terrible

Brandy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The main amenity that I booked for was closed and there was a 75$ deposit they take and do not return for 10 business days thats ridiculous
Stayed 1 night in Jul 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, staff & service, property conditions & facilities

Maintenance man was good everyone else sucked

Things was not that good there when we first got there the air conditioner wasn't working they said if they moved us to another room we had to downgrade which we'd requested the jetted tub it was me and my wife and they couldn't move it they said it wasn't fair to move somebody else but luckily the maintenance man came in and he actually switched the air conditioner and got our air working but the floors were black the jetted tub was black we had to go buy a mop and we had to buy bathtub cleaner to clean the tub and to mop the floor because your feet were black walking over it and I asked them to come do it and they never did
Stayed 3 nights in Jul 2025

4/10 Poor

Justin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and got checked in. We were told the only rooms available were on the 3rd floor. We then found out the elevator was out of order. We had to carry suitcases and a baby up three flights of stairs in the middle of July. Once we opened our room, it was dirty. Food on the counters, wet towels in the floor. We then had to carry everything back downstairs just to find out there were rooms available on the first floor. I didn’t appreciate being lied to and then someone questioning whether the room was cleaned or not. Definitely will not stay at this location again.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

The stay was awful. Soon as I walked in, they ran out the door and stayed out there. Then coming to found out the room I reserved wasn’t available. I went to my room to open the door and the smell was bad and the room was disgusting so I asked for another room and they were so rude about it. Then I got the other room and it smelt like mold. There was filth everywhere, I couldn’t even sleep on the bed. I would go into the room and change and leave that was about it. Then when I left I got charged the damage charge. I have been calling them constantly no one answers. I have all the proof I need to get my money back. The room was already damage from the pictures I have shown. I will be calling someone over this, to put a stop to this or I will be taking them to court. That’s no way to run a business. Especially no room service to clean the room when you ask them for one. Then the pool was a green color. And I couldn’t use the toilet since the handle was broken and it kept flushing itself constantly.
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No where on this app does it say anything about a damage deposit until you get there and be charged more I’m still waiting on my refund! The pool was green as well! I don’t recommend it
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa, MILWAUKEE

Disliked: Cleanliness, staff & service, property conditions & facilities
Just nasty all the way around. Staff was extremely rude. The only one who was nice was the Latino man who was doing laundry. One front desk lady. Never came to clean the room, change the sheets, provide clean towels, didn’t have Continental breakfast. Elevator didn’t work. The worst hotel I’ve ever stayed at. I highly wxtremely do not recommend this place of business. Howard Johnson on parkway in pigeon forge near the wax museum. If I could give it a negative star I would have given the worse rate possible.
Stayed 5 nights in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like some one smoked weed right before we walked in. Stunk all night long. Asked for a new room due to having kids, they said they were out. Sheets had stains, burn marks, etc. No towels, key cards quit working, elevator out of service. 0/10
Stayed 1 night in Jul 2025

4/10 Poor

Ronnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was fine , what i expected really, except for the dirty linens . You get what you pay for . I dont care there was holes in the wall or there was random carpet in places from poorly finished updates i guess. The staff wasnt very welcoming... but would be considered running close to being rude if not out right so given that its the south its the mountains and its a hospitality business ... but like i said you get what you pay for and i knew that going in . The stay was fine and i would even consider stay again at the price i paid but would be prepared with my own linens packed ahead of time . Just an honest review .
Stayed 3 nights in Jul 2025

2/10 Terrible

LARRY

Disliked: Cleanliness, staff & service, property conditions & facilities
Walked in lobby, 1 guy sprawled out on a couch asleep. The desk clerk spent most of his time on his phone. Requested bottom floor, was given 3 floor, elevator inoperable so ask for money back and cancelled. Had to pay for one day, never again stay at Howard Johnson's motel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Stayed 3 nights in Jul 2025

4/10 Poor

Ronnie

Disliked: Staff & service
Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your $

The rooms definitely was NOT clean! The floors was dirty, the sheets looked just as dirty! It looked like someone was hanging out in there just minutes prior to us coming in (also smelt cologne, real strong! Like someone had just put some on while in that room) The door that goes to the room beside us, it was missing its door handle! So definitely didn’t feel safe with knowing IF anyone is staying beside us they could EASILY get in to our room & the fact they’d be able to do it without even having to walk out of their own room! Makes it even more scary IMO! The pool was NASTY! The inside one was nasty and way smaller than it looked from the pics they have of it!! And the one that has a splash pad part for younger kids, it was FILTHY!! It was green & just looked nasty! The “light breakfast” is JUST granola bars & coffee!! We paid for this room for absolutely no reason at all! It was so awful that we had to leave & go to another hotel! I don’t think I’ve ever been to a hotel that’s so awful that we have to leave & completely waste our $ 100% bc the room is just to awful to stay in!! The new clean covers that was on the bed had a cig burn hole in it! (Even tho it’s smoke free rooms!) Would not recommend & will never ever even consider staying here again! The workers was nice & polite, but that’s about the only thing! *I'm trying to upload all the pics I got but I don’t think it’s gonna let me!! We was HIGHLY disappointed!!*
The sheets, this was immediately entering the room (I always go check the rooms & beds out before we come in to stay!)
On the side of the bed
The very top of the bed, the little cover runner that’s at the bottom of the bed (on top of the cover)
Stayed 2 nights in Jul 2025

6/10 Okay

Frank

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eli

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Beth

Disliked: Staff & service, amenities, property conditions & facilities
You get what you pay for. But I only saw the check in person when I checked in and no one else. We had to pay a $75 deposit that was not explained online when I booked the room. The good thing was it was only for 1 night. I will not stay here for any time longer. The room was clean and that was the only positive for this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, amenities
This was not my initial pick for a hotel but gave it a shot. Room smelled musky, evidence of mold, sheets were torn and stained. No wash clothes provided and 1 trash can in the bathroom. After 3 days saw roaches. Ugh. Never again.
Stayed 6 nights in Jul 2025

2/10 Terrible

Maraeh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No towels in the room Hair caked on the bathtub Sink was dirty AC leaked Just nasty
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The bed
Stayed 1 night in Jul 2025