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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Jetted bathtub
Lobby
Free daily on-the-go breakfast
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪3 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and 7 minutes on foot from Hatfield and McCoy Dinner Show
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.6
Rating 10 - Excellent. 126 out of 1000 reviews
Rating 8 - Good. 94 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 471 out of 1000 reviews

4.4/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could upload the photos I took of the room they gave me you would truly understand how horrible this site was. They did not check me out when I advised them I would not be staying at their hotel, they refuse to respond to Expedia about my refund. They charged my credit card a deposit even though I did not stay there. I am not going to have to take this up with my bank.
Bathroom ceiling
Floor
Entrance
Bedding
Stayed 3 nights in Jun 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend

Pool was dirty and freezing, in door pool was cloudy and felt like a hot tub. I had to ask for towels and toilet paper, no breakfast other than granola bar. I cleaned my own room.
Stayed 6 nights in May 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were big but old. Dirty. Missing many items
Stayed 1 night in May 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Overall it was a great stay. Met our needs for 2 days. Overall it was clean. Other then the couch in the room was stained up. And the pool was really cloudy and dirty. So we didn't go swimming.
Stayed 2 nights in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos do not represent the current state of this location. Upon arrival we checked into the room to find the room nasty. What looked like dried blood on the lamp, visible hole worn into the mattress of the bed, nasty/mold on the ceiling and around the door of the room, and the room smelled off smoke. Offer another room but that room had a sewage smell. Requested to leave and be refunded. Staff onsite was poor and unwilling really to assist. They attempted to charge me for 1 night. They attempted to contact management, and they refused to speak with me, even when I requested. Staff wouldn't provide the manager's number. I had to contact their corporate team for assistance.
Stayed 5 nights in May 2025

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Jeremy

Travelled with family, Travelled with family and small children
Disliked: Amenities
The outdoor pool was disgusting. Indoor pool was warm and good. Checked in to room and it had no wash cloths or working air conditioning. Told staff of ac issue and got moved to a different room. Second room had 1 normal towel and 3 scratchy pool towels. Still no wash cloth for bath. No hand towels, but the hand towel rack was also broken off the wall and under the sink. Room had coffee, but no coffee pot, iron holder but no iron. Main lamp had no shade. Site is listed as breakfast included. Went down for breakfast and it was coffee and granola bars. Another person in my group had transition strip from floor to tile held down with duct tape. Bathroom light held up by duct tape. Also only 1 towel in their room. The elevator was broken and the handicap ramp to the second floor had broken glass throughout. Will never stay here again.
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting! Tongue ring in bathroom!

Hotels.com should be ashamed to even offer this hotel. It’s absolutely disgusting! Book anywhere else but here! Housekeeping left a tongue ring in the bathroom that wasn’t ours! Only toilet paper was the toilet paper in sink- absolutely disgusting!
Stayed 1 night in May 2025

2/10 Terrible

brittany

Stayed 1 night in Apr 2025

4/10 Poor

Kirsten

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

hunter

Stayed 1 night in Apr 2025

2/10 Terrible

Dalton

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Amamda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested
Stayed 2 nights in Apr 2025

2/10 Terrible

Christina, Jonesville

Travelled with family
Disliked: Amenities
This was the worst hotel I’ve ever stayed in. The bed sheets were so dirty and smelled the room had candy in the floor and roach traps behind every piece of furniture. The heated indoor pool is far from that it’s a small kiddie pool thats not heated and has bugs all on the bottom . The outdoor pool which is beside the dumpster where people smoked weed is yellow and is more like a kiddie pool as well. People stand outside their doors all the time making u feel uncomfortable . It’s more like an apartment complex . It’s nothing like the ad . We checked in at 3 am Friday night / Saturday mor and by 12 noon was out of there I want my money back it ruined our stay at the mts and will not be goin back there !
Stayed 3 nights in Apr 2025

2/10 Terrible

Ron

Stayed 3 nights in Apr 2025

4/10 Poor

Brandon

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do yourself a favor, pay extra for somewhere else.

From the hotels.com picture it looks awesome BUT when you get there in person... Its a different story. There are stains ever where including the towels/cloths they give you to shower. The bed sheets were stained and ripped in places. The TV wouldnt even come on and looked like it was from 2008. The wall had stains and some holes. The entire bathroom smelt like weed as well as the ramp halls.
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Travelled with family
Disliked: Staff & service
You get what pay for they’re not too bad
Stayed 7 nights in Apr 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbugs

Bedbugs
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Travelled with group
Disliked: Amenities, property conditions & facilities
I usually like staying here but it went down hill, swimming pool and elevator was out of service, sheets were stained..seems like they let guest stay there long term
Stayed 4 nights in Mar 2025

6/10 Okay

Edina

Stayed 2 nights in Apr 2025

2/10 Terrible

Colleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty place. Deteriorating building. Trash and dirt on walkways. Not enough towels for rooms. Lack of concern by staff. Floors were sticky and dirty in room. No coffee in room or in office. Poor condition overall
Stayed 2 nights in Apr 2025

2/10 Terrible

Sebastian

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful the air conditioner unit in the room was took apart it was a fire and safety hazard the beds had no linen on them we didn’t have no towels or wash clothes nothing in the bathroom at all tv didn’t work everything was a mess the front desk guy was rude and wouldn’t help he did move us down to another room after fighting with him and it was the same way but there was blankets and the air conditioner didn’t work
Stayed 1 night in Apr 2025