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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Jetted bathtub
Lobby
Free daily on-the-go breakfast
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2162 Parkway, Pigeon Forge, TN, 37863
  • Place, Titanic Museum
    ‪3 min walk‬
  • Place, Hollywood Wax Museum
    ‪5 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Two Queen Room

  • Sleeps 4

Studio Suite

  • Sleeps 2

Deluxe Studio Suite

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and 7 minutes on foot from Hatfield and McCoy Dinner Show
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.6
Rating 10 - Excellent. 140 out of 1013 reviews
Rating 8 - Good. 83 out of 1013 reviews
Rating 6 - Okay. 127 out of 1013 reviews
Rating 4 - Poor. 175 out of 1013 reviews
Rating 2 - Terrible. 488 out of 1013 reviews

4.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience I've had in my adult life. It was reminiscent of Panama City Beach hotels we stayed at in college where we didn't care what they looked or smelled like because we were just there to get drunk and party. The room was stinky. The floors were so dirty that if we walked on them for two minutes after a shower, our feet were black. The lights didn't work. The chair was broken. The couch looked like someone pooped on it. There were coffee supplies but not coffee maker. The curtain rod was broken and the curtains barely shut. The towels were stinky. I truly believe they gave us the worst room because we booked on Expedia and they made less money on the room. We saw some other rooms that looked much nicer than ours. I talked to management and they said the owners were working to make it better. It was obvious they were lying. The other staff (housekeeping) were rude. It was disgusting and offensive. I'm shocked that Wyndham allows their name to be on this property.
Stayed 3 nights in Aug 2025

4/10 Poor

wayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Don't stay there.

Well, the hotel out side is out dated and dirty. Inside just ok. Sink didn't drain. I had to plug in Tv and air. Wow. Not recommended No breakfast at all, just granola bars. And bad coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Kaylee

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE AND WHEN I SAY DO NOT.. PLEASE DO NOT I’m so so upset I live 4 hours away so of course when I get there me and my friend are super tired well the hotel looks disgusting nothing like the pictures but that’s not the worst part if you want to lay in bed bugs see cockroaches and the smell of mold then you’ll love it but I don’t think anyone would love that. And yes I’m being serious cockroaches it was disgusting not to mention they said they would provide a refund after all of the photos I provided and Expedia nor I ever got a response. I’m just warning anyone interested to please take your business elsewhere we ended up staying at a a holiday in on nascar drive and it was absolutely amazing I will totally be going back to the holiday inn but here NEVER!! I mean EVER I really would like the health department to be notified on this because my friend after laying on the bed had bed bug bites. Please book elsewhere just looking out for anyone considering booking here.
Stayed 2 nights in Aug 2025

6/10 Okay

swamy

Stayed 1 night in Aug 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi rarely worked. No house keeping stopped by our room, room not clean and found bugs crawling and dead throughout the room chair was broken. Front desk staff was friendly. This a place I wont stay at again.
One of the bugs we killed
Dead ones behind the mattress
Stayed 6 nights in Aug 2025

2/10 Terrible

kim

Stayed 1 night in Aug 2025

2/10 Terrible

eloina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was horrible and super dirty!! The room wasn’t ready when we arrived the checking was at 4pm and we got there at 5pm! We got dirty towels like worn out, tv was broken staff was horrible
Stayed 6 nights in Aug 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ward family

We was pleased with everything except when the fire alarm went off and my husband went to the front desk to find out what was going on because I had a quadriplegic child in my room and needed to know if it was an accidentally set fire alarm or if we needed to grab him out of the bed and run and that’s what we ended up doing leaving his medical equipment in the room no one telling us what was going on I understand staff needs to figure out what’s going on but there should have been someone at the desk to let guest know what was happening
Stayed 3 nights in Aug 2025

2/10 Terrible

Larry

Stayed 4 nights in Aug 2025

2/10 Terrible

Yashwant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay there

Worst staff and service didn’t even get clean towels had to keep asking for new ones and bed where dirty and got over charged and they would fix it
Stayed 2 nights in Aug 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Dangerous

Not handicap assessable unless on 1st floor elevator has been out for unknown time with old torn signs in them.. most doors do not have the inside lock, blood was found in the wall, microwave had been burnt inside, the mini fridge was NASTY, the hair dryer cord has been cut, pools had way to much chemicals, the light by the pool was broken, if a person walked by it while water got splashed on it… well u tell me what could have happen? Banister was covered in bird crap.. u can tell it had it not been cleaned! Who wants their children to touch that? Their breakfast consisted of unopened pop tarts and coffee, juice machine didn’t work, no milk, lights was never turned on, fireplace was never turned on, front desk man was hunkered down in a chair with a hoodie over his face. Very rude staff except the lady on night shift. No wash cloths in room had to wait till next morning at 9:30 am to get them from housekeeping. Electric sockets broken in the rooms. Rented 2 rooms. One rooms fire detector was not working and laying in cabinet? Really. Comfort 1 star rating bc the air does work and the bed was comfortable. Until I cleaned the linens off for the cleaning ladies and seen the blood on them. Curtains has mold on them. I have more pictures but this site will now allow of them to be posted. DO NOT STAY HERE!
Blood on the mattress pillow top cover. Noticed this after I took the linen off to help housekeeping as we was leaving.
I am assuming urine
Burnt microwave in our room.
Burnt microwave in our room
Stayed 2 nights in Aug 2025

2/10 Terrible

Katrina G

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we arrived, evidently had been closed and had to be pressure washed, room was dirty, had to wear shoes in the room to keep our feet from getting dirty, staff was unpleasant, only 2 towels in our room (no wash clothes or hand towels for the four of us), all areas outside the room were dirty and unkept. Pool area was overgrown, indoor pool was filthy. Would have given 0 stars if it were available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Malav

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the only good thing was the pool slide
Stayed 2 nights in Jul 2025

2/10 Terrible

Jenifer

Stayed 1 night in Jul 2025

2/10 Terrible

Brandy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The main amenity that I booked for was closed and there was a 75$ deposit they take and do not return for 10 business days thats ridiculous
Stayed 1 night in Jul 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, staff & service, property conditions & facilities

Maintenance man was good everyone else sucked

Things was not that good there when we first got there the air conditioner wasn't working they said if they moved us to another room we had to downgrade which we'd requested the jetted tub it was me and my wife and they couldn't move it they said it wasn't fair to move somebody else but luckily the maintenance man came in and he actually switched the air conditioner and got our air working but the floors were black the jetted tub was black we had to go buy a mop and we had to buy bathtub cleaner to clean the tub and to mop the floor because your feet were black walking over it and I asked them to come do it and they never did
Stayed 3 nights in Jul 2025

4/10 Poor

Justin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and got checked in. We were told the only rooms available were on the 3rd floor. We then found out the elevator was out of order. We had to carry suitcases and a baby up three flights of stairs in the middle of July. Once we opened our room, it was dirty. Food on the counters, wet towels in the floor. We then had to carry everything back downstairs just to find out there were rooms available on the first floor. I didn’t appreciate being lied to and then someone questioning whether the room was cleaned or not. Definitely will not stay at this location again.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

The stay was awful. Soon as I walked in, they ran out the door and stayed out there. Then coming to found out the room I reserved wasn’t available. I went to my room to open the door and the smell was bad and the room was disgusting so I asked for another room and they were so rude about it. Then I got the other room and it smelt like mold. There was filth everywhere, I couldn’t even sleep on the bed. I would go into the room and change and leave that was about it. Then when I left I got charged the damage charge. I have been calling them constantly no one answers. I have all the proof I need to get my money back. The room was already damage from the pictures I have shown. I will be calling someone over this, to put a stop to this or I will be taking them to court. That’s no way to run a business. Especially no room service to clean the room when you ask them for one. Then the pool was a green color. And I couldn’t use the toilet since the handle was broken and it kept flushing itself constantly.
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No where on this app does it say anything about a damage deposit until you get there and be charged more I’m still waiting on my refund! The pool was green as well! I don’t recommend it
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa, MILWAUKEE

Disliked: Cleanliness, staff & service, property conditions & facilities
Just nasty all the way around. Staff was extremely rude. The only one who was nice was the Latino man who was doing laundry. One front desk lady. Never came to clean the room, change the sheets, provide clean towels, didn’t have Continental breakfast. Elevator didn’t work. The worst hotel I’ve ever stayed at. I highly wxtremely do not recommend this place of business. Howard Johnson on parkway in pigeon forge near the wax museum. If I could give it a negative star I would have given the worse rate possible.
Stayed 5 nights in Jul 2025