See all properties

The Ramsey Hotel & Convention Center

3.0 star property

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Interior entrance
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King with Sleeper Sofa

8.8 out of 10
Excellent
(34 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(176 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Grand Smokies Resort Lodge

  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, 927 reviews
The price is €85
includes taxes & fees
8 Sept - 9 Sept
Grand Smokies Resort Lodge

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Ramsey Hotel & Convention Center. During your stay, you'll be connected to the convention centre and just a quick walk from Old Mill. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Dolly Parton's Stampede Dinner Attraction and a few minutes from LeConte Center at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
The Ramsey Hotel & Convention Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 673 out of 1239 reviews
Rating 8 - Good. 269 out of 1239 reviews
Rating 6 - Okay. 159 out of 1239 reviews
Rating 4 - Poor. 70 out of 1239 reviews
Rating 2 - Terrible. 68 out of 1239 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah May

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not the nicest when checking us in. The trip was for my boyfriend’s birthday and I paid extra $50 to have them set up the room and get him a birthday card and note. They bought balloons from the dollar store and cupcakes from the convenience store. Our rooms were not cleaned. People kept stealing our DND sign. It was not a pleasant experience.
Stayed 2 nights in May 2025

10/10 Excellent

Jeanette, Spartanburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in the Smokies. Very friendly staff, comfortable rooms with comfortable beds and pillows. Very clean, quiet, nice shower, lots of sitting room in the common areas. Nice variety of hot foods for breakfast and healthy options as well. Pool and patio areas were very nice. The staff were wonderful and friendly
Stayed 2 nights in May 2025

10/10 Excellent

Kaitlen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for a family with young kids! The breakfast was great and the pool was fun. Highly recommend and will be returning.
Stayed 3 nights in May 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty
Stayed 2 nights in May 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just wish the breakfast was a little better.
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in May 2025

10/10 Excellent

Genora

Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel 3 stars because my overall experience was good the front desk staff was amazing easy check in room was very nice, breakfast could have been a little better, but Ms. Judy was wonderful. The main issue I had was the bar I paid my tab which was $52.78 the bartender repeated my total to me, and I used my card. I tipped the bartender $10 I gave her two $5 bills. The bartender thanked me for the tip when I handed it to her. I woke up the morning of check out and I had a charge for $105.56 I called the front desk, and Paula was so nice and understanding because clearly this was a mistake. She took my information and gave it to their accountant, and she gave me a call and stated that I left that amount as a tip. There is no way I would leave a large tip like that for a party of 2 and that would have meant that I left a total of 62.78 as a tip absolutely not and she continued to tell me that she would speak to the bartender and if she decided they would refund my money but if would clearly be up to the bartender. I included this in my review to say just watch your charges closely. When I signed that slip there was no tip on there just a reminder to look a little closer.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfortable. Breakfast was good and great location.
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved everything about the property
Stayed 3 nights in May 2025

10/10 Excellent

Bailey

Stayed 3 nights in May 2025

8/10 Good

Lori

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location when traveling with children. Love the movie pool nights topped with free fresh popcorn. Waterfall wall could use a good scrubbing to remove the mildew. Fantastic breakfast buffet. Great staff.
Stayed 3 nights in May 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really awesome hotel staff was great breakfast was awesome. I was really disappointed that I spent $40 on a birthday package hoping the room would be covered in balloons and stuff as I was trying to suprise my boyfriend for his birthday. All I got was 1 singular dollar store balloon and a mini cake. Honestly I was a little embarrassed when we walked in. Really disappointed in that, feels like a scam if you ask me.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

6/10 Okay

Brittany

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

LaKecia

Stayed 1 night in May 2025

8/10 Good

Shelby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the pool even though it was a bit cold. My husband and I enjoyed sitting by the fire at night by the pool area. The rooms were clean and up to date. The shower was super nice and the water was super warm. The breakfast was a nice bonus all of us ate and enjoyed our food.
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic hotel and people there very pleasant and helpful. Maid brought towels everyday. Check in and out was easy. Highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Amazing hot bar for breakfast. Sausage, eggs, gravy, biscuits and fruit. The nicest ladies in the breakfast area. All the staff is very friendly and helpful. Housekeeping does an amazing job keeping the rooms clean.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet and the hostess Judy was so welcoming and sweet. Parking was a little scarce but we found some extra parking on the side of the building with our room key were able to enter a side door.
Stayed 2 nights in May 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel convenient to event we were attending Room spacious and clean. Only complaint bed very uncomfortable. Lots of dining options around. Many you could walk to. Breakfast options plentiful. Appreciated Judy’s cheerful greeting each morning.
Stayed 3 nights in May 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the property. The included breakfast buffet was great and Ms. Judy who works at the restaurant was such a blessing. The beds were too hard and there was no exhaust fans in the bathroom. There was mold on the ceiling in the bathroom.
Stayed 2 nights in May 2025

6/10 Okay

Gregory

Liked: Room comfort

So-So

Did not live up to billing. Room was updated but not enough lighting. Pool did not look clean. They said it was treated daily but sure didn't look like it. Check in fair. One individual rude. Our view was a dumpster and a shipping container. These should have been placed somewhere else.
Stayed 2 nights in May 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. The staff was very friendly. Close to everything we were interested in.
Stayed 3 nights in May 2025