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Grand Hotel Duomo

Property class: 4

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Photo gallery for Grand Hotel Duomo

Rooftop terrace
Rooftop terrace
Reception
Triple Room | Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Via Santa Maria 94, Pisa, PI, 56100
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Leaning Tower
    ‪3 min walk‬
  • Place, Piazza dei Miracoli
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪7 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout curtains

Basic Room

8.2 out of 10
Very good
(38 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.2 out of 10
Very good
(33 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Grand Hotel Duomo

Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Grand Hotel Duomo offers 82 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Grand Hotel Duomo gets high marks from our customers. During your stay, you're just a quick walk from Leaning Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Piazza Dei Miracoli
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the dining, from the breakfast and restaurant to the bar
  • Steps from Orto Botanico di Pisa and Piazza del Duomo
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Grand Hotel Duomo.

This 4-star Pisa hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Piazza Dei Miracoli – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Piazza Dei Miracoli

Things to do

  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November to 23 March, EUR 3.00 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March to 3 November, EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (3281 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT050026A1PHLR8B3P
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Duomo
Grand Duomo Hotel
Grand Duomo Pisa
Grand Hotel Duomo
Grand Hotel Duomo Pisa
Hotel Grand Duomo
Grand Hotel Pisa
Grand Hotel Duomo Pisa
Grand Hotel Duomo Hotel
Grand Hotel Duomo Hotel Pisa

Grand Hotel Duomo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1111 reviews
Rating 8 - Good. 326 out of 1111 reviews
Rating 6 - Okay. 123 out of 1111 reviews
Rating 4 - Poor. 42 out of 1111 reviews
Rating 2 - Terrible. 21 out of 1111 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita de Cassia Alves

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was courteous. Location is perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Staff was friendly. The best was the view from the roof top of the Leaning Tower.
Stayed 1 night in Dec 2025

6/10 Okay

Kimberley

Travelled with family
Liked: Staff & service
The location was perfect!! Breakfast was *the* best I’ve ever had included with a hotel stay. The bedding and sheets were clean, but the bathroom wasn’t the cleanest. There was no air movement except when we opened the window, which we didn’t feel comfortable leaving open all night. The fridge wasn’t cold enough for our food.
Stayed 1 night in Dec 2025

10/10 Excellent

Minjung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast is so good. 😋
Stayed 1 night in Dec 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, room comfort
Ottimo servizio sia a colazione che alla reception! Siamo stati solo una notte ma ci siamo trovati molto bene. Ci si arriva in 20 minuti a piedi dalla stazione. Con i trolley la passeggiata è un po’ scomoda quindi forse sarebbe più comodo arrivare in taxi. Camera pulita con acqua gratis, shampoo e crema per il corpo. Colazione molto buona, tipica degli hotel italiani.
Stayed 1 night in Dec 2025

10/10 Excellent

Coralie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nous n’avons passé qu’une nuit à grand l’hôtel duomo , nous avons été très bien accueillis à notre arrivée , la chambre était propre et soignée
Stayed 1 night in Dec 2025

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was great and the location could not have been better! My friend and I ran the Pisa Marathon, and the start/finish line was so close to the hotel. The breakfast was delicious each morning! But most of all, the staff could not have been more helpful, from letting my friend borrow a charger to giving us directions back to the train station, they were always so pleasant and patient with our every need! I highly recommend the Grand Hotel Duomo to anyone looking for a clean and comfortable place to stay in Pisa!
Stayed 3 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness
Great location, perfect view!
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding traditional hotel within the city walls a few hundred meters from the tower and cathedral. The best view of them and the city was from the wonderful roof terrace. You can eat and drink up there too. Lots of excellent restaurants along the same street. Hard to find fault with this one.
Stayed 1 night in Nov 2025

10/10 Excellent

PILAR PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect situation, staff friendly and very good breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2025

6/10 Okay

diego

Liked: Cleanliness, property conditions & facilities
Room without ac ( too hot for us ) , otherwise is a pretty good place with excellent location
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Yes....Andrea was very helpful....he printed out my train schedule.
Stayed 1 night in Nov 2025

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff was very helpful. This hotel is close to everything.
Stayed 1 night in Nov 2025

8/10 Good

Judith

Stayed 1 night in Nov 2025

8/10 Good

Germano

Liked: Cleanliness, staff & service, amenities
Centro di Pisa comodissimo per la visita alla città. Buona la pulizia . Ottimo il letto . Colazione di qualità e abbondante
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Stayed 3 nights in Oct 2025

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the hotel and the breakfast options. Gluten free options were available every day on request. Would’ve liked a kettle in the room as I do love a coffee when I first wake up. There are many restaurants and a supermarket so close to the hotel that we were never short of options. We couldn’t figure out the air conditioning so slept with the window open the first night - we were eaten alive by sand flies/mosquitos so it remained shut for the rest of our stay. The first 2 nights were incredibly noisy due to other guests shouting and screaming. However the following 2 nights were quiet and calm. The staff were helpful and friendly. We arrived earlier than check-in but were able to leave our luggage there so we could mooch around Pisa. Amazing view from the rooftop bar. Would definitely recommend this hotel to others visiting Pisa.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very short stay, but I appreciated it
Stayed 1 night in Oct 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at all times and always willing to help.Great breakfast selection and on the doorstep for all the major historic attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with nice rooftop
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

2/10 Terrible

Bonnie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bites and dirty rooms and no apology

We stayed at Grand Hotel Duomo from 17th to 19th October for a joint 40th birthday celebration, and unfortunately, the experience was far below expectations. Our first room (122) was in poor condition: - The room was dirty, with debris on the floor and visible wall damage. - Light fixtures were loose, curtains were stitched shut and couldn’t be closed. - The bathroom drainage smelled strongly of urine, and the accessible-style shower would have flooded the entire floor if used. - Only one plug socket was available, making it difficult for two guests to charge devices. - TV wires were tangled and exposed, and the ceiling paint was peeling. - Most concerningly, one of us was bitten after getting into the bed. After showing photos to reception just after midnight, we were moved to Room 126. While it didn’t smell and had less debris, it still had a hole in the wall, marked surfaces, and midges flying around. We raised these issues in person and followed up with a formal complaint, but received no refund or goodwill gesture. For a hotel marketed as 4-star, the room conditions were unacceptable. We don’t mind simple accommodation, but basic cleanliness and maintenance should be a given. Would not recommend based on this experience.
Stayed 2 nights in Oct 2025