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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
American cuisine
Lobby
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
180 Gamma Drive, Pittsburgh, PA, 15238
  • UPMC St. Margaret
    ‪3 min drive‬
  • Pittsburgh Zoo and PPG Aquarium
    ‪6 min drive‬
  • Bakery Square
    ‪11 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Indoor pool, open 6:00 AM to 9:00 PM, pool loungers

Comfort Inn Conference Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,001 reviews
The price is €83
includes taxes & fees
7 Sept - 8 Sept
Comfort Inn Conference Center

About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, conference space and dry cleaning.
Comfort Inn & Suites offers 223 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be close to Shady Side Academy. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Route 28 Bar & Grill
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Fun Fest Entertainment Center and a few minutes from Harmarville Blade Runners Ice Complex
  • Free shopping centre and local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. An indoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites. An area shuttle within 5.00 mi and A shopping centre shuttle are free. Free self parking is available.

This Pittsburgh hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Route 28 Bar & Grill – This sports bar specialises in American cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Route 28 Bar & Grill

Things to do

  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pittsburgh
Comfort Pittsburgh
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Pittsburgh
Comfort Inn & Suites Hotel Pittsburgh

Comfort Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 216 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

CARL

Liked: Cleanliness, property conditions & facilities, room comfort
We use this hotel because of its location to our family in Pittsburgh. We have stayed at this facility for many years and find that the breakfast buffet which we use to give rave reviews is now mediocre at best. Our room was clean, and the staff are doing a better job at keeping the entrances clean and picked up.
Stayed 2 nights in Jun 2025

8/10 Good

Bryttani

Stayed 2 nights in May 2025

6/10 Okay

UMESH

Disliked: Cleanliness, property conditions & facilities
Not so good.
Stayed 1 night in May 2025

4/10 Poor

Ellie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Vance

Liked: Staff & service
Our upgraded room's toilet ran every 3 minutes, the bathroom had dead bugs and drywall dust all over.
Stayed 1 night in May 2025

10/10 Excellent

Runna

Stayed 1 night in May 2025

4/10 Poor

Carolyn

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Randy

Stayed 2 nights in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Stayed 1 night in May 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was okay. For a holiday weekend, they should plan for me at breakfast respecialky for the weekend.
Stayed 2 nights in May 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Property conditions & facilities

Disappointed

We went into the room and nothing was plugged in, the room phone didn't work, there were no extra pillows or blankets in the closet and the chair in the room was stained and dirty -we did not even want to sit in it. This was the second Comfort Inn and Suites we stayed on this trip and I was extremely disappointed in both.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We were in town for a concert at Mr. Smalls theatre and this was the only hotel near by available. It was a 10 minute uber to the venue. Upon arrival there was plenty of parking. Front desk staff was friendly. We got a king room and it was disgusting. Floors were dirty, not vacuumed or mopped, end tables were sticky, bathroom had toilet paper pieces on the floor and hair in the tub. I travel with a cleaning kit so we just cleaned up the best we could and headed out for the night. I’m thankful it was just for a night. The property was visibly dirty, lobby, hallways. Never again.
Stayed 1 night in May 2025

4/10 Poor

Daniell

Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub was super slippery. The remote to the tv only liked to work half the time. The room just seemed over all very gloomy. Will not be staying at this location again!
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely dirty

The workers were kind and attentive, but the rooms were filthy. It's clear that they don't bother to wash the comforters. Somehow, there were what appeared to be spots of pasta sauce in multiple rooms. There was no shampoo in the bathroom. Some towels had obvious stains that were folded over. Hard to say why things were so dirty when I could see the cleaners washing things in the laundry room. Rooms that were not being checked out of were not touched during the stay. Lobby was clean, I guess to hide the filth of the rest.
Stayed 2 nights in May 2025

4/10 Poor

Surya, HARRISBURG

Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The customer definitely doesn't come first!!!

My disappointment isn't as much with the facility as it is with those in charge. We arrived late at night in the middle of an area wide power outage. They had emergency lights in the halls, but no power in the rooms. They were housing many of the power crews and the expectation was that we would have power back on in 1-2 days. That didn't happen and after 4 days we checked out. We were told that someone form management would call regarding some reconciliation on the rate being charged. That didn't happen. I finally called after 3 weeks. During that stay we had no power, no hot water, no maid service, no morning breakfast. Basically, a bed. There offer to us was a 20% reduction in the charges which also included a sizable upcharge for the weekend days. I am sure they have insurance that covered the lost revenue for that event. Their short sightedness in grabbing cash in lieu of customer care will result in me not staying at this, or any another associated hotel in our 3 to 4 trips a year to visit our son and his family.
Stayed 6 nights in Apr 2025

4/10 Poor

Steven

Stayed 1 night in May 2025

10/10 Excellent

Holly

Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
The place is exactly what you pay, good price for a good room, not great.
Stayed 1 night in Mar 2025

8/10 Good

Mishell

Travelled with family
Liked: Staff & service
Hotel was average. Only feedback would be that the furniture is very outdated and could use a revamp. It seems like they don’t clean the rooms not in use often. Our room was ok, but a couple things were dirty like the ice bucket, stained bedding, and microwave. We reserved 2 rooms one with 2 beds and another with a queen bed and pull out sofa. Both rooms seemed like they haven’t been cleaned in a while before we checked in. Pull out sofa in one room was broken, that you couldn’t even use it.
Stayed 3 nights in May 2025

8/10 Good

Ellen

Travelled with group
Liked: Staff & service, amenities
The room was not as clean as expected. It was not vacuumed well and it was dusty. Ice bucket had to be cleaned before I could use it too. It functioned for what I needed and the staff was friendly. Breakfast had a nice selection and the coffee was amazing.
Stayed 2 nights in May 2025

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay. I was there for a business trip. I thought the price was very reasonable.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Staff Very Nice Helpful and Enjoyable
Stayed 1 night in May 2025