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Be Playa Hotel Boutique & Rooftop Bar - Adults Only

Property class: 5 and above

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Photo gallery for Be Playa Hotel Boutique & Rooftop Bar - Adults Only

Master Suite | Jetted bathtub
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Interior
Junior Suite | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | 1 bedroom, in-room safe, desk, blackout curtains

Standard Suite

7.8 out of 10
Good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

7.8 out of 10
Good
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite | View from room

Master Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Interior
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  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About this property

Be Playa Hotel Boutique & Rooftop Bar - Adults Only

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and concierge services are on-site.
Be Playa Hotel Boutique & Rooftop Bar - Adults Only offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers with a rainfall showerhead. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Be Playa Hotel Boutique & Rooftop Bar - Adults Only. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Asian cuisine while dining at Sushi Club
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Be Playa Hotel Boutique & Rooftop Bar - Adults Only. The hotel can provide concierge services and wedding services.

This 5-star Playa del Carmen hotel is smoke free.

Sushi Club – This restaurant specialises in Asian cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Concerts/live shows
  • Music library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Playa Hotel Boutique & Rooftop Bar - Adults Only

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Be Playa Hotel Boutique & Rooftop Bar - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Be Playa Hotel Boutique & Rooftop Bar - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 850 reviews
Rating 8 - Good. 210 out of 850 reviews
Rating 6 - Okay. 93 out of 850 reviews
Rating 4 - Poor. 39 out of 850 reviews
Rating 2 - Terrible. 43 out of 850 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Matthew Joseph

Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua Ryan Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent very helpful and accommodating!!!
Stayed 7 nights in Jan 2026

4/10 Poor

Kenel J

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The AC worked most of the time except when we lost power.
Stayed 9 nights in Jan 2026

6/10 Okay

LISA

Room was clean, large and nice. The location was also good. The only issue was there was all the parking was metored which was annoying to deal with. There was also an issue at check out that cost additional money.
Stayed 2 nights in Jan 2026

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities
The hotel is located very near 5th avenue and is a decent place to stay. Basic amenities like blow dryer and iron were not found in room. The hotel is clean and worth the price just don’t set your expectations too high.
Stayed 7 nights in Dec 2025

6/10 Okay

Fred

Stayed 1 night in Jan 2026

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay very good location, good service, nice rooftop
Stayed 2 nights in Jan 2026

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Cleanliness, amenities
Booked King bed master suite, when we showed up we were pressured to take a double bed suite which we didn’t agree with so we eventually got given the suite we booked. Im usually not one to complain about service but the rooms wasn’t cleaned for the first 2 days, when it was the towels were not changed ams folded up to look like they had been changed. The water in the sinks and showers had abismal water pressure and was almost impossible to shower or brush your teeth and when you did the lack if hot water was an issue aswell. On our last day the area suffered power outage and the hotel did not have a generator as a back up and we were left locked out of our rooms for about 2.5 hours from 8-10:30 pm, subsequently when the power came on we did not have any running water for the day that followed, even the toilets wouldn't flush. Its playa so we did some great people and the staff was helpful and friendly. Kudos to the servers on the roof top patio who made our stay more enjoyable.
Stayed 8 nights in Dec 2025

10/10 Excellent

Nakiba

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating and the location was superb.
Stayed 2 nights in Dec 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Yonatan was very helpful and nice to us.
Stayed 1 night in Dec 2025

8/10 Good

Julie

Stayed 13 nights in Nov 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love my stay at playa boutique the staff has amazing customer service and always willing to accommodate it's very secure the rooms are very nice then I absolutely love this staff Karen and Danny have been absolutely amazing I would recommend it to my friends and family thank you to Karen and Danny we're amazing outstanding customer service 😊!
Stayed 3 nights in Nov 2025

10/10 Excellent

Sirlimu

Stayed 8 nights in Nov 2025

2/10 Terrible

Annie

Stayed 2 nights in Nov 2025

2/10 Terrible

Ricky

Toilet would not flush, tv had no remote control and WiFi would not connect
Stayed 1 night in Nov 2025

4/10 Poor

Maria-Elena, Concord

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early & in order to check in we were expected to pay a fee (which would have been ok ) but were informed that we had to pay in cash (questionable), no exceptions were made when we informed Jonathon (front desk ) that we didn’t have pesos or dollars…we were forced to go to ATM to withdraw cash. Once we got to our room, the shower flooded the bathroom & when we asked for additional towels it was an issue additionally the air conditioning was not functioning. Unfortunately our consensus upon leaving is that this hotel is poorly managed & the pictures on site are optical illusion.
Stayed 4 nights in Sep 2025

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, location, cool roof bar, would definitely stay there again
Stayed 3 nights in Sep 2025

4/10 Poor

Brandi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This botique has a nice location. and is very safe. The rooftop pool is nice however the cleanliness is so so and the breakfast was no options just given a plate. This is still a decent place to sleep and use for visiting the area.
Stayed 2 nights in May 2025

6/10 Okay

Swarnim

Stayed 4 nights in Apr 2025

8/10 Good

christopher

Liked: Staff & service, property conditions & facilities
Room was slightly unclean with a little bit of particles left on the floor. Other than that a pretty decent place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christin

Stayed 2 nights in Mar 2025

6/10 Okay

Dragan

Liked: Cleanliness
Great location! Loud noise up to 4am.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025

2/10 Terrible

Thao

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed in my life, after one week they kick you out when I reserved the place for longer, no warning, no hot water for the first 5 days, no sleep as well it’s very noisy, false advertisement, I came and bought the master suite with hammock, guess what? No hammock, jacuzzi was cold, jacuzzi jets not working, staff is rude to you, the maids even yell at you, staff rolled their eyes at me, did not make me feel welcomed at all for my birthday trip, this was special and they made it a nightmare, I was even crying on my birthday because of how they treated me, the cold showers were not what I expected, electricity goes out, no WiFi, no ac for hours, dirty floors and moldy showers, I really wanted to have a good time for my birthday but they ruined it, they are mean and rude and I wish what I experienced never happens to others, I was very very disappointed and very sad and will never recommend this place to anyone ever in my life
Stayed 24 nights in Jan 2025

4/10 Poor

Darlene Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025