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Chablé Maroma

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Photo gallery for Chablé Maroma

A spacious living area with a pool, a thatched roof, and lush greenery visible through the windows.
Property video
Aerial view
A tropical lounge with thatched roof, wicker furniture, and a central water feature.
An aerial view of a resort with a swimming pool, beach area, and palm trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Carretera Federal Cancún - Tulum, Km. 51 Punta Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪7 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪7 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop Pool Villa

A spacious bedroom with a large bed, a sitting area, and a view of greenery outside.

Treetop Pool Villa

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Villa, 3 Bedrooms

A covered outdoor area with a pool, wicker furniture, and a view of greenery.

Presidential Villa, 3 Bedrooms

  • Garden view
  • 540 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Serenity pool villa

A modern bedroom with a large bed, wooden ceiling, and a view of greenery outside.

Serenity pool villa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jungle Pool Villa

A spacious bedroom with a large bed, a sitting area, and a view of greenery outside.

Jungle Pool Villa

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Treetop Double Pool Villa

A hotel room with two beds, a large window with a view of palm trees, and a woven wall design.

Treetop Double Pool Villa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Villa, 3 Bedrooms (Grand)

A modern hotel room with a large bed, a dining area with a table and chairs, a fruit bowl, and a view of greenery outside.

Presidential Villa, 3 Bedrooms (Grand)

  • Garden view
  • 540 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

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About this property

Chablé Maroma

Catch some rays on Chablé Maroma's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Chablé Maroma offers 70 accommodations with private plunge pools and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Chablé Maroma. During your stay, you're just a quick walk from Maroma Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • For dining with a beachfront location, stop by BU´UL, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, deep-tissue massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Maroma Beach and 10 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Chablé Maroma, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers an attached winery, a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen resort is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
BU´UL – This beachfront fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open select days.
RAW BAR BY BU´UL – This bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
KABAN – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
POOL BAR – This bar is located on the beach. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BU´UL
  • KABAN
  • POOL BAR
  • RAW BAR BY BU´UL

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach club
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Rowing/canoeing
  • Sauna
  • Water sports equipment
  • Winery

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 15 buildings
  • 2 floors
  • Built in 2018
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 68 per pet, per night
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night
  • Service fee: 15 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 694 per vehicle (return, maximum occupancy 5)
  • Pet fee: USD 68 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Chablé Maroma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Chablé Maroma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 170 reviews
Rating 8 - Good. 16 out of 170 reviews
Rating 6 - Okay. 10 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Maria

Liked: Staff & service, amenities
Magnificent beach, lovely staff, exceptional spa and delicious food.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Amazing staff, food, room, and service.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, amazing staff, stunning property.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

avishai avraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and beautiful hotel
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Laszlo Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
World TOP 100
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Staff went above and beyond to make it a memorable stay. Resort is quiet and secluded. Food was amazing.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.
Breakfast is excellent
Pool too cold to play in!
Fauna
Extraordinarily clean beach
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At Chable Maroma, you feel like you are staying at a spa. It is just so tranquil and relaxing. The food was also delicious! Would absolutely recommend.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beautiful and amazing staff
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, staff was super nice. Food and Drinks are a little over priced
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablé Maroma is an amazing place. The staff is outstanding. Nice restaurants. Great place for a family or couples…highly recommended!!! Thanks!
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning environment. Hospitality driven staff who looked after and anticipated our every need. Beautiful quiet beach. Exactly what I needed.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chable Maroma is a perfect spot for anyone seeking beauty, peace, quiet, relaxation. The staff is excellent and amenable. The grounds are beautifully maintained. There are several dining options on the property. Great for a quiet escape. Not easy to access restaurants, shopping etc…. that are OFF the property.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chable Maroma is a beautiful, special place. The grounds are spectacular, and the beach is the best in Riviera Maya. The food was incredible -fresh and delicious. Our daughter has celiac and the chefs and staff went out of their way to keep her safe. The villa was beautiful, large, and extremely clean. The spa was so peaceful and beautiful. The staff made us feel like family. We are counting the days until we can return.
Stayed 4 nights in Mar 2025
Verified review

2/10 Terrible

ibrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ari

Liked: Staff & service, amenities, property conditions & facilities
Quiet. Exclusive. Very nice beach!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel was on par with some of the nicest restaurants in downtown chicago…truly impressive (compared to Nizuc and Banyan Tree for reference ..this is many levels above in quality). This on top of the serenity of the grounds annd there villa and welcoming staff. All were absolutely exactly what you need if you are looking to unplug and hit peak relaxation.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pure beauty. Everyone who works here is phenomenal. A gem of a place and an unforgettable experience. Thank you all. <3
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, amazing staff. We had a wonderful time. Thought the food and wine was a bit overpriced and seemed a little chincy to be giving away free soda and water in the room but charging a ridiculous price at lunch or dinner or the beach for the same thing, especially at this hotel price point. Honestly, I think they'd be better served by going up slightly on the price and making it an all-inclusive exclusive of alcohol.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing property the only thing I would say that it is expensive. You are literally charged for everything
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely

Make sure you book a room on the upper floor villas, since the bottom floor (or jungle rooms) tends to get loud from upstairs neighbors and get many bugs. Food is usually either kinda lame or very weird, so don’t stay for more than 5 days or you’ll go stir crazy eating the same things day in and day out. Very out of the way, quiet, private, and lovely. It’s everything the white lotus wishes it was. Just bring bug spray.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend Chable Maroma enough. Everything was excellent. Great food, extremely friendly staff who were beyond attentive but not intrusive. The villas were comfortable and beautiful. The property is well designed and provides lots of privacy. The beach was well maintained. Nothing like afternoon popcycles on the beach. Housekeeping noted we drank Coke Lite and kept our in-room fridge well stocked. We cannot wait to visit another Chable property soon!!!
Stayed 8 nights in Jun 2022
Verified review

6/10 Okay

Yoloxochitl

Liked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

Chable is an amazing luxury Mexican brand. I have been at the Merida property and even though it is expensive it exceeded my expectations; thatch’s why I wanted to meet their Quintana Roo property.This other property is very nice, however it does not justify the high price, especially because there are so many outstanding resorts in the area.
Stayed 4 nights in Aug 2023