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Fairmont Heritage Place Mayakoba

5.0 star property
VIP Access

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Flat-screen TV
Couples treatment room(s), sauna, steam room, body treatments
8 restaurants, Mexican cuisine
Villa, 4 Bedrooms (Penthouse) | 3 bedrooms, premium bedding, free minibar items, in-room safe
Villa, 3 Bedrooms (Penthouse) | 3 bedrooms, premium bedding, free minibar items, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Kitchen
  • Bar
  • Pet-friendly

Explore the area

View in a map
Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min walk‬
  • Place, Maroma Beach
    ‪19 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa, 3 Bedrooms (Penthouse)

Villa, 3 Bedrooms (Penthouse) | 3 bedrooms, premium bedding, free minibar items, in-room safe

Villa, 3 Bedrooms (Penthouse)

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms (Penthouse)

Villa, 4 Bedrooms (Penthouse) | 3 bedrooms, premium bedding, free minibar items, in-room safe

Villa, 4 Bedrooms (Penthouse)

  • 585 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Garden)

Villa, 3 Bedrooms (Garden) | 3 bedrooms, premium bedding, free minibar items, in-room safe

Villa, 3 Bedrooms (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 287 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Middle floor)

Villa, 3 Bedrooms (Middle floor) | 3 bedrooms, premium bedding, free minibar items, in-room safe

Villa, 3 Bedrooms (Middle floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 428 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

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5 outdoor pools, pool umbrellas, pool loungers
Fairmont Mayakoba
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,004 reviews
The price is €466
includes taxes & fees
15 Dec - 16 Dec
Fairmont Mayakoba

About this property

Fairmont Heritage Place Mayakoba

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at Fairmont Heritage Place Mayakoba's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Fairmont Heritage Place Mayakoba offers 34 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fairmont Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Fairmont Heritage Place Mayakoba, you're just a quick walk from El Camaleón Mayakoba Golf Course. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 8 restaurants, a coffee shop, a beach bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, reflexology or detox wraps at Fairmont Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • 9 minutes by car from Tres Rios Ecopark and 12 minutes from Mamitas Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Fairmont Heritage Place Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Summer fun is a breeze at Fairmont Heritage Place Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Self parking is free.

This 5-star Playa del Carmen resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Tauro Steakhouse – On-site restaurant.
La Cantina – On-site restaurant. Open daily.
La Laguna – This restaurant specialises in Mexican cuisine. Open daily.
Ki beach Bar Korean BBQ – This restaurant specialises in Korean cuisine. Open daily.
Café Maya – On-site café. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Café Maya
  • Ki beach Bar Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Snorkelling
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 11 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free minibar (limited items)
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 31.76 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Pet fee: USD 31.76 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-006586/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Heritage Mayakoba
Fairmont Heritage Place Mayakoba Resort
Fairmont Heritage Place Mayakoba Playa del Carmen
Fairmont Heritage Place Mayakoba Resort Playa del Carmen