See all properties

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Surrounded by lush greenery and turquoise waters, this resort offers a swimming area with a pool and water slide.
Relax in the Caminita's serene patio, surrounded by lush tropical plants and comfortable seating areas under thatched-roof structures.
Relax in a stylish space with a central bar, illuminated panels, and cozy seating areas.
Relax in style with a hammock and lounge by the pool, surrounded by palm trees and ocean views.
Relax in a stylish space with a round table and curved seating, surrounded by a geometric stone wall and large window.

Popular amenities

  • Free airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪3 min drive‬
  • Ferry to Cozumel
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River

9.0 out of 10
Wonderful
(107 reviews)
  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(22 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (Garden)

9.0 out of 10
Wonderful
(78 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

8.8 out of 10
Excellent
(23 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River Spa

9.0 out of 10
Wonderful
(10 reviews)
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax by the serene turquoise pool surrounded by lush greenery and a natural rock formation.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1244)
The price is €1,099
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only 's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . During your stay, you're just a quick walk from Cenote Santa Cruz. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 10 restaurants, 2 coffee shops/cafes, 3 swim-up bars and 12 bars/lounges
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Indulge with massages, Ayurvedic treatments or hydrotherapy at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Xplor Theme Park and a few minutes from Xenses Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This luxury property also offers a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
Mercado San Juan – On-site buffet restaurant.
Arenal – This restaurant overlooks the ocean. Open daily.
Chino Poblano – On-site fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido – On-site restaurant. Reservations are required. Open daily.
Encanta – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Off-site tours

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Other inclusions

Transport to off-site activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1062 out of 1347 reviews
Rating 8 - Good. 137 out of 1347 reviews
Rating 6 - Okay. 65 out of 1347 reviews
Rating 4 - Poor. 38 out of 1347 reviews
Rating 2 - Terrible. 45 out of 1347 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mucho más que las excelentes fotos que tienen…. Es un lugar de sueño donde cuidan cada uno de los detalles! Sin duda el mejor lugar que pudimos elegir para estar en nuestras vacaciones.
Stayed 6 nights in Apr 2025

10/10 Excellent

Harissa

Stayed 5 nights in Apr 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to enjoy a family vacations. Excellent customer service. Employee are always ready to take care of you.
Stayed 5 nights in Apr 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing property with great cultural options and dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Excellent customer service. Good food. Clean and spacious rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

6/10 Okay

Carey, Lafayette Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second trip to the resort and things have gone downhill since our first visit. The property is beautiful. The staff were not very helpful or accommodating and I no longer recommend this resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property and so many fun excursions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis mendez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very kind people
Stayed 5 nights in Apr 2025

10/10 Excellent

Sanggil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every staff were so kind and helpful. really professionally managed resort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother, sister, and myself, all in our 70s, took advantage of so much here at the resort. It’s over the top amazing in every way. The beauty, walk ability, dining options, assistance from staff and so much more! We plan to go back Again and again! There’s so much to do we couldn’t fit it all into five days! We zip line, drove a TVs at night, engaged in experiences that are so unique! The food was delicious!
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A trully unique travel location.
Stayed 5 nights in Apr 2025

10/10 Excellent

pietro

Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen, HAPPY VALLEY

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 11 nights in Mar 2025

4/10 Poor

Alfonso

Disliked: Cleanliness, staff & service
Property was nice and safe. False advertisement not everything was included, some drinks we needed to pay for and some restaurant as well.
Stayed 7 nights in Mar 2025

4/10 Poor

brandy, Plainfield

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I god a swim up suite for my last night and I woke up to there being no water in the pool. Apparently was a daily pool cleaning (which they failed to mention when they said it was a 24 hour pool) but the bottom of the pool and filter were DISGUSTING there is no way they clean it every day. Also, there is no hard alcohol in the room like other places. ALSO cant get a drink anywhere til 10am. ALSO there is no beach access, it's all rocks. ALSO my first room had ants. ALSO the staff is not accommodating at all and refused to give me any reparations for a swim suite that I cannot swim in. They treated me horrible when i complained and when Expedia tried to call them on my behalf, Maria refused to speak to them. Expedia was very helpful and will continue to try and get me something for the inconvenience, but its a shame that my anniversary turned out like that. I will never come back here. Also after seeing the pool, I wouldn't get in now anyway. For whatever reason it won't let me post pictures but it's gross. Like.... disgusting.
Stayed 1 night in Apr 2025

8/10 Good

Xuening

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good except that there's too many guests and too few staff, so service cannot be provided as well as other all inclusive hotels. Upon checkout there was an enormous waiting line at the only desk open. And we got food poisoning on the last day, so the food quality is a bit of a question. Wide range of options in dining and entertaining in general.
Stayed 3 nights in Feb 2025

10/10 Excellent

carmen

Stayed 4 nights in Mar 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es totalmente maravilloso, el mejor por mucho
Stayed 5 nights in Mar 2025

10/10 Excellent

William, San Diego

Stayed 7 nights in Mar 2025

10/10 Excellent

Elke

Stayed 5 nights in Feb 2025

2/10 Terrible

Niah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There’s more cons, I ran out of room to type):

BAD BAD BAD. Will not return. Cons: The property was extremely confusing to navigate, was told no maps at check in. Got lost each time going to lobby from my room. Air conditioning in the room was bad, the mosquitos bit us all night. The beach was rocky, small, not swimmable. All the pools were cold. We were told to leave a roof pool 10 mins after arriving, apparently “it’s for ocean view guests only” not garden. Anytime we asked for help.. directions were not clear, staff hard to find. Many no english. Alot of times we were given wrong information. There was TOO much walking. Trying to “figure which way to go” all day got annoying. Took me 2 hours of exploring to find a bar. Before arrival, was told the hydro baths were free at the spa & massage starts at $280 USD. We go to the spa for the hydro baths (jacuzzi), was then told it was $70 USD each for the baths. We paid because all pools on property were cold. We get to the jacuzzi, its cold! They say its broken & to hold tight they will fix it. 30 mins. later no update, they offer refund we accept then leave. EVENTUALLY got room service, I called to ask if I can put dirty dishes outside of door, was told “yes we come now” 8 am the next morning, plates still there & animals had gotten to them. There was food all over the floor. We assumed since the maids were cleaning adjacent room they would get them soon. We cleaned the mess, went to breakfast, returned… The plates were still there 4 hours later. YOU HAVE BEEN WARNED
Stayed 1 night in Mar 2025

10/10 Excellent

Rhodas

Stayed 4 nights in Mar 2025