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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Garden
Enjoy the serene view of lush greenery from this balcony, featuring two comfortable chairs and a round table.
On the beach, white sand, sun-loungers, beach umbrellas
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Housekeeping
  • Parking included

Explore the area

Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪5 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Maroma Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, Poolside

1 bedroom, minibar, in-room safe, desk

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video game console, pay films

Last room available

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video game console, pay films

Last room available

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, minibar, in-room safe, desk

Junior Suite, Poolside

7.6 out of 10
Good
(21 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.2 out of 10
Very good
(48 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

8.2 out of 10
Very good
(64 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury property on the beach, with outdoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Paraiso Golf Course. Features include free WiFi in public areas and free valet parking, plus 12 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 12 restaurants, 4 coffee shops/cafes, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body wraps, manicures and pedicures or hydrotherapy at Spa Sensations
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute walk from Playa Paraiso Golf Course and 9 minutes by car from Maroma Beach
Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

Buffet La Plaza – This buffet restaurant serves breakfast, lunch and dinner.
Gourmet El Colonial – This restaurant only serves dinner. Reservations are required. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Puerto – This buffet restaurant only serves lunch. Open daily.
Teppanyaki Hashiru – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1007 reviews
Rating 8 - Good. 246 out of 1007 reviews
Rating 6 - Okay. 135 out of 1007 reviews
Rating 4 - Poor. 77 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Ronnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were not great. Getting a reservation was almost impossible after being told to come back the next day i would be able to. Other than that facilities are spectacular.
Stayed 5 nights in Apr 2025

4/10 Poor

Abilene

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to this area every year and this has been my disappointing stay. The food options are very poor and do not offer food during the hours of 11am-1pm unless you go to the snack bar on the beach. The rooms are outdated and bathroom pipe broke. Get ready to carry around a glass water bottle during your stay only to pray and hope the nearest water dispenser actually works.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the gardens, vegetation, grounds and beautiful quiet pool area by the waterfall. At that end it's very quiet. Our premium garden view from our room in building 36 was perfect. Food was excellent and service was good.
Stayed 10 nights in Mar 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, facilities and food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Stayed 8 nights in Mar 2025

2/10 Terrible

patricia

Disliked: Staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel Alfred, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is average, everything else is great.
Stayed 9 nights in Mar 2025

8/10 Good

Beata Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
Stayed 9 nights in Mar 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, beach rooms are 10 minutes from buffet. Staff were attentive, and food was great. My wife is a vegetarian and she loved the variety of food available. Will come back
Stayed 7 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Janette, Erie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
Stayed 5 nights in Feb 2025

8/10 Good

michael john, New Lisbon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general we like this property. We've been here a few times now. The only thing that we did Not Like is that they had Golf tournaments going on while we were there. Our primary reason that we go to this property is to golf. It was very difficult to get tee times while we Were there, which made it less enjoyable for us, though we saved a decent amount of money because we played less.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kiane

Stayed 5 nights in Dec 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning, The room = fantastic The food = fantastic Staff = charming, polite, willing to help always I'll have to point out that the Zumba team was perfect Roccio, Isabel, Laura, Athziri, were fantastic and I really enjoyed their classes, they are excellent professionals The only problem is the chairs at the beach. People reserve all the chairs At 8 AM all of them are reserved and people - most of them - come at 11 - 12 AM and even 1 PM I had the opportunity to see that everyday during 12 days. People start arguing with each other, yesterday a big fight almost started.... Dangerous.
Stayed 12 nights in Dec 2024

10/10 Excellent

John E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort !
Stayed 6 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Marina

Stayed 9 nights in Dec 2024

6/10 Okay

Ayad

Travelled with group
I was there for 3 nights with friends and the restaurant was empty and was the Italian restaurant but me and my friends still weren’t seated and they wanted us to wait.
Stayed 3 nights in Dec 2024

8/10 Good

Sofiya

Stayed 9 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort
Stayed 4 nights in Nov 2024

8/10 Good

Laura

Stayed 5 nights in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved everything about this place. We definitely will be back! Late November temperatures were perfect to visit this place. Staff was very friendly and accommodating. We had a great time at the disco- mostly dance hits of late 90’s and early 2000 with some EDM and fast Spanish rhythms. We drunk their filtered water with no problems. It is a great place to visit as a couple, family or group of friends.
Stayed 5 nights in Nov 2024