Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
Lobby
12 restaurants; lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Room

8.6 out of 10
Excellent
(49 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room, Poolside

8.6 out of 10
Excellent
(47 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room (PROMO)

  • Garden view
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (Beach Access)

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Premium Room (Tropical View)

7.2 out of 10
Good
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room (Pure Wellness)

  • Garden view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Beachside

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Beachside

  • Garden view
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body wraps, manicures and pedicures or massages at Spa Sensations
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the pool and the beach
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.
El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
El Kiosko – This buffet restaurant only serves lunch. Open daily.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Alex K

Liked: Cleanliness, amenities, property conditions & facilities
Good family resort.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
BEST VACATION EVER!!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dimitre

Liked: Cleanliness, amenities, property conditions & facilities
Massive hotel with great amenities for the kids and a really nice beach.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Great All inclusive, plenty of food options, great staff and well kept property. Golf course is amazing but a real challenge. Would highly recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and will be coming back!!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Deb

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great vacation but very hard to make dinner reservations. The staff were excellent!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The grounds are stunning. The rooms are very clean and comfortable. What really stood out was the service which was really excellent. From the moment we arrived to when we left, we felt taken care of. We ate at most of the restaurants and the food was very good at each one. The entertainment was fun and there were lots of activities. The spa was wonderful! I highly recommend this destination and a shoutout to Omar and Angel for truly making us feel like family.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Eleonora

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff, delicious food!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marvin Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay will definitely be back
Stayed 3 nights in Sep 2025
Verified

8/10 Good

saeid

Liked: Cleanliness, staff & service, amenities
Overall very good resort, just a bit too big.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

John David

Liked: Cleanliness, amenities, property conditions & facilities
Staff members amazing
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

SHERRY

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great food
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away and relaxation. Aspiring views of jungle wildlife, crystal clear private beach.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Chandralekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very much satisfied with this service over all
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Monte

Liked: Cleanliness, property conditions & facilities
Room was good. Can accommodate three beds with couch. Food was ok. Beach is fine a bit rocky
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Isnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great this time
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
we had a great time! the tiered system is a bit strange, and I wish they had given us ample opportunities to change big bills so we could consistently tip staff - but other than that we are very happy with our vacation and will be returning as soon as we are given the chance.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

markus

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best housekeeping services I have experienced in 20 years. Wonderful lady and 110% service driven.
Stayed 10 nights in Nov 2025
Verified

6/10 Okay

Michiho

Liked: Cleanliness, amenities
The staff were great. Very supportive and available for any questions. Their “concierges” were pushing the breakfast/time share thing pretty strongly and we were not interested but several kept trying. The rooms were clean and well serviced. We had adjoining rooms; 1 room had an ill flushing toilet and the other had a shower head with terribly low pressure when set to warm/hot. The food was adequate with lots of variety. We enjoyed the Mexican and Brazilian restaurants but the other speciality restaurants were not good. The buffet breakfast/lunch and dinner restaurants were good.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Adam Winston

Liked: Cleanliness, amenities, property conditions & facilities
staff and amenities
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Asuquo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely beautiful and nice resort. One of a kind, and the staff is incredibly helpful and wonderful. Will definitely be back!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tracy Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
We have traveled over the holidays twice to Iberostar Del Mar Cancun. We find it to be clean, food options are great. Accommodations for gluten free and vegan are becoming more available. The tropical environment of the resort is fantastic. But what makes this place so special, is the staff. They are friendly, helpful, and make you feel like family. Highly recommend. The on sight nightly shows and lobby activities make it fun.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Joseph Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now stayed at Iberostar on 3 occasions. They have delivered an excellent experience each time! We are already looking forward to our forth stay!
Stayed 9 nights in Oct 2025