Iberostar Waves Paraíso del Mar - All Inclusive

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Where to?

Dates

November 2025

December 2025

Outdoor pool, pool umbrellas, pool loungers

12 restaurants, lunch, dinner served; international cuisine

1 bedroom, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All-inclusive

Explore the area

Playa del Carmen, QROO

Place, Playa Paraiso Golf Course
‪6 min walk‬
Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
‪1 min drive‬
Place, Maroma Beach
‪9 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪44 min drive‬

Room options

Single Room Premium

40 sq m
Sleeps 1

Double Room Premium

Exceptional

40 sq m
Sleeps 4

Single Room Premium with Pool View

40 sq m
Sleeps 1

Double Room Premium with Pool View

40 sq m
Sleeps 4

Suite Junior with Pool View

44 sq m
Sleeps 1

Suite Junior with Pool View

44 sq m
Sleeps 4

Suite Junior

44 sq m
Sleeps 1

Suite Junior

44 sq m
Sleeps 4

Double Room Standard With View

40 sq m
Sleeps 4

Junior Suite, Oceanfront (Beach Access)

Good

36 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Room

Excellent

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Poolside

Very good

36 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Poolside

Excellent

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Excellent

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Poolside

36 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Poolside

Exceptional

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Good

36 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (PROMO)

Very good

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (PROMO)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Last room available

34 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Last room available

34 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

44 sq m
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

44 sq m
1 bedroom
Ocean view
Sleeps 1
1 King Bed

Premium Room (Tropical View)

Good

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Very good

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Accessible

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Accessible

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Sleeps 1
2 Double Beds OR 1 King Bed

Quadruple Room Premium with Garden View

Sleeps 4

Single Room Premium with Garden View

Sleeps 1

Double Room Premium with Garden View

40 sq m
Sleeps 4

Double Room Standard With View

40 sq m
Sleeps 1

Double Room Standard With View

40 sq m
Sleeps 4

Suite Junior with Pool View

44 sq m
Sleeps 4

Double Room Premium with Pool View

40 sq m
Sleeps 4

Room Premium with View

40 sq m
Sleeps 4

Suite Junior

44 sq m
Sleeps 4

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

All-inclusive resort connected to the convention centre in Playa del Carmen with 12 restaurants

Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.

Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
Take a swim in the outdoor pool or soak in the hot tub
Indulge with aromatherapy, hydrotherapy or body wraps at Spa Sensations
Services include babysitting, a free children's club and a concierge
On-site recreation includes a golf course, tennis courts and a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach

Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.

El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.

La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

El Kiosko – This buffet restaurant only serves lunch. Open daily.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
12 restaurants
3 coffee shops/cafes
4 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

El Faro
El Kiosko
El Mercado
El Rodizio
La Dorada

Things to do

18-hole golf course
Arcade/game room
Basketball
Bicycle tours
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Golf carts
Golf clubhouse
Golf driving range
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool
Playground
Pro golf shop
Sauna
Scuba diving
Shopping centre
Snorkelling
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
In-room cot
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar

Iberostar Paraiso Mar All Inclusive

Iberostar Paraiso Mar All Inclusive Playa del Carmen

Iberostar Paraiso Mar Playa del Carmen

Mar Paraiso

Paraiso Mar

Iberostar Paraiso Mar All Inclusive All-inclusive property

Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Rashonda

Travelled with partner

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved and will travel back with the family.

Stayed 3 nights in Jul 2025

10/10 Excellent

Yolanda

3 Aug 2025

Stayed 5 nights in Jul 2025

6/10 Okay

Tanishka

1 Aug 2025

This is an okay property. Ratings would have been different if Expedia mentioned the various categories of stay so as to align expectations. Food was ok, my favourite was the Mexican buffet, like the hibachi Japanese restaurant as well. Least favourite star rock cafe and the steakhouse. Property is safe, workers are friendly and willing to assist. Overall an ok place.

Stayed 4 nights in Jul 2025

4/10 Poor

Nadezhda

1 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 7 nights in Jul 2025

10/10 Excellent

FERNANDO

Travelled with partner

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AMAZINGGGGGGGGGGG the food, the vibes, the staff! 100% coming back <3

Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

31 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing vacation! We will be back!

Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus Ricardo Ornelas

Travelled with partner

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really like the property, was very clean, and the staff is very friendly, the only thing I didn’t like was the price we have to pay at the convenience stores is to expensive.

Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family

28 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.

Stayed 4 nights in Jul 2025

8/10 Good

Teresa

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Yadriel Quesada

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nos gusto mucho el servicio que nos dieron los meseros, en especial Sergio, la comida muy buena, volveriamos nuevamente. Gracias por todo

Stayed 7 nights in Jul 2025

6/10 Okay

John

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We didn't expect anything from it, in the end it was one of our best holidays. I have to especially highlight the food, it was amazing for us. Overall 10/10

Stayed 5 nights in Jul 2025

6/10 Okay

Edgar Andrés

27 Jul 2025

Disliked: Property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Alexis D

Travelled with family

24 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice very clean

Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family

24 Jul 2025

Liked: Staff & service

Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.

Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family

23 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, very friendly and attentive staff. My wife and I had had a great vacation at the resort.

Stayed 4 nights in Jul 2025

8/10 Good

Danielle, Fargo

22 Jul 2025

Liked: Cleanliness

Stayed 4 nights in Jul 2025

8/10 Good

Sean Nicholas

Travelled with partner

21 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.

Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

21 Jul 2025

Disliked: Staff & service

Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.

Stayed 5 nights in Jul 2025

8/10 Good

Ruslan

20 Jul 2025

Stayed 7 nights in Jul 2025

10/10 Excellent

Rupalben

18 Jul 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

15 Jul 2025

Liked: Property conditions & facilities

Stayed 6 nights in Jul 2025

8/10 Good

Amber

Travelled with family

11 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice the animals were amazing and staff were very professional and hardworking.

Stayed 4 nights in Jul 2025

10/10 Excellent

Julio A

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

2/10 Terrible

David, bayonne

Travelled with family

4 Jul 2025

Disliked: Staff & service, property conditions & facilities

Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.

Stayed 5 nights in Jun 2025

Iberostar Waves Paraíso del Mar - All Inclusive

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Junior Suite, Beachside

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