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MARQUEE Playa Hotel

4.0 star property

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Photo gallery for MARQUEE Playa Hotel

Outdoor pool, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
10 Avenida Norte entre 10 con 10 bis, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite

  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

7.6 out of 10
Good
(10 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

MARQUEE Playa Hotel

Adults-only hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
MARQUEE Playa Hotel offers 20 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at MARQUEE Playa Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available
MARQUEE Playa Hotel offers its guests an outdoor pool and a lift. Public spaces have free WiFi.

This 4-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 218 per person

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • Lift (124 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 218 per person
  • Late check-out fee: USD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marquee Playa Hotel Playa del Carmen
Marquee Playa Playa del Carmen
Marquee Playa

Reviews

MARQUEE Playa Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 260 reviews
Rating 8 - Good. 56 out of 260 reviews
Rating 6 - Okay. 21 out of 260 reviews
Rating 4 - Poor. 3 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

6/10 Okay

Brett

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing room, no parking.

No Parking!!! Site says there is free parking , but there is not. You have to try and park on the street which is super crowded and have to pay for it, or have to park in a lot which you also have to pay for. Nothing crazy, but not free. Room was amazing though, super clean and nice. Close to everything, workers there were friendly and helpful just didn’t speak English.
Stayed 2 nights in Aug 2025

6/10 Okay

jose

Good value for money . Good area . Clerk needs to be more informative
Stayed 3 nights in Aug 2025

6/10 Okay

jose

Travelled with group
Liked: Cleanliness
The hotel Had no outside signage making it very difficult to find. The check in clerk need some Customer skills training . Staff was helpful Large room with 2 double beds .
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore playa

We had a short stay before flying out of Tulum. Location is awesome very short walk to 5th avenue but far enough to not be super noisy. Room was good size with 2 big beds. Bathroom was good sized too Japanese restaurant below was great too. Pool / rooftop was bit of a letdown. Pool needs maintenance and there is no shade over pool or lounges so way too hot to hang out for more than a few minutes. Would recommend if just want a room and don’t need a pool or breakfast.
Stayed 2 nights in Jul 2025

2/10 Terrible

JOE

I booked this hotel because it stated breakfast was included with the booking when i checked in i was told it was not included. that i would have to go to the restaurant and ask which was down the street at another hotel. the next morning i went and they told me i would not be getting my breakfast included with my stay. they told me i would have to call Expedia and work it out with them. very disappointing
Stayed 4 nights in Jun 2025

10/10 Excellent

Akhil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was big and very comfortable. Hotel was easy to find, and we really like the keyless entry.
Stayed 2 nights in May 2025

6/10 Okay

Jason Thomas

Liked: Property conditions & facilities
Good location, room had a bit of a sewage odour intermittenly. Comfortable bed, nice shower. Hotel hallways a little on the dark side. Ok for the price.
Stayed 4 nights in May 2025

6/10 Okay

Noah

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, good size room.
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 1 block from the beach and right in the best spot for shopping and eating!! I would stay there again. It was a great find and a great value! The staff was super friendly and accommodating.
Stayed 4 nights in Apr 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable bed
Stayed 3 nights in Mar 2025

2/10 Terrible

Naomi Carter

Disliked: Cleanliness, staff & service, property conditions & facilities
What was advertised is not what I experienced. Mold on the pool furniture, pool was dirty the entire stay -pool furniture was dusty. Room was mid, light fixtures and walls were dirty. The entire hotel was too dim, not safely lit at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, clean, quiet. Not staffed 24 hrs, concerns, issues, inquiry is thru whats app messaging, front and room door is thru an app link sent to your phone, safety issue right there.
Stayed 1 night in Mar 2025

8/10 Good

Javier, El Paso

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a perfect location, rooms are spacious comfortable beds very automatizated check in if you arrive late don't panic just send what's app to the phone number they provide they will be there, carefull the showers are slippery
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2025

10/10 Excellent

angela, Winkler

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie was an excellent hostess for our month with the marquee. The hotel is central and feels luxurious! Rooms are large, bed was comfortable, shower was excellent.
Stayed 28 nights in Jan 2025

8/10 Good

Kristina Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and sleek property, great staff and super comfortable bed. Downside, pool bar was closed, and the stairway was very dark and a little dangerous to be honest as the walls were a rough stone and no handrail. Be careful and alert.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That change my reservation to the Calixta hotel, is in the same family group of Marquee hotel, but was nice after all, I will like to mention that the people at the Calixta was friendly and nice, however I will like the next time do not be change of my hotel choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very clean and modern Excellent location for an excellent price
Stayed 8 nights in Jan 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Drinking water was not readily available
Stayed 4 nights in Jan 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort

Muy bueno pero puede mejorar

Pros: -Excelente localización frente a Coco Bongo -Cuartos cómodos y limpios -Silencioso, no se oye ruido de la 5ta ave -Staff muy amable y cordial Cons: -La seguridad, como cierran front desk por la niche, tiene q abrir la puerta con un código y si alguien te sigue o esta cerca de ti puede entrar y hacerte daño o robar pq la puerta tarda bastante en cerrar. -La azotea es inusable, piscina sucia, area de bbq y barra cerrada toda mohosa y asientos viejos y con moho. -Cristales de las habitaciones manchados, no puedes mirar hacia afuera. General, por el precio es un bello hotel pero la seguridad es preocupante
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

Shalonda

Stayed 3 nights in Nov 2024