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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property

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Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels
Outdoor pool, pool loungers
Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillow-top beds, in-room safe, individually decorated
Property entrance
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Place, Punta Esmeralda Beach
    ‪19 min walk‬
  • Place, Quinta Avenida
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

  • 41 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only hotel with rooftop terrace and 24-hour front desk
An outdoor pool, a rooftop terrace and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Ocean Zen Suites on 5th Avenue - Adults Only offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ocean Zen Suites on 5th Avenue - Adults Only, you're just a quick walk from Playa Avenida Colosio. Free WiFi in public areas, an outdoor pool and a rooftop terrace are available.
  • Free WiFi and wired Internet
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach
  • Casino shuttle service available for a fee
As a guest of Ocean Zen Suites on 5th Avenue - Adults Only, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi and wired Internet are free in public spaces. Ocean Zen Suites on 5th Avenue - Adults Only also features multilingual staff, a garden, and a picnic area.

This 3.5-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Zen Suites on 5th Avenue - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen