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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Lobby
View from room
On the beach, white sand, beach umbrellas, beach towels
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Place, Quinta Avenida
    ‪3 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

View all photos for Suite Classic with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Classic with Garden View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

View all photos for The Reserve Junior Suite Swim Up

Terrace/patio

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Nature View

The Reserve Junior Suite Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(36 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, Nature View

Master Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Master Suite, Nature View

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Nature View

Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve, Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Nature View

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard with View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room Standard with View

  • 58 sq m
  • Sleeps 3

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down duvets, minibar

Roulette Room Playa del Carmen or La Perla

8.6 out of 10
Excellent
(32 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Bedrooms Master Suite

  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

View all photos for Suite Junior with Garden View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

View all photos for Suite Deluxe with Pool View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Deluxe with Pool View

  • 62 sq m
  • Sleeps 3

View all photos for Suite Premium with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Garden View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Premium with Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Pool View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

View all photos for Suite Master with Pool View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Master with Pool View

  • 106 sq m
  • Sleeps 3

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About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with body wraps, body scrubs or deep-tissue massages at YHI Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, Pilates classes and fitness classes
  • Guests have great things to say about the helpful staff and the beach
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 51 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Reviews

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 606 out of 1009 reviews
Rating 8 - Good. 216 out of 1009 reviews
Rating 6 - Okay. 93 out of 1009 reviews
Rating 4 - Poor. 49 out of 1009 reviews
Rating 2 - Terrible. 45 out of 1009 reviews

Reviews

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time. The staff were very attentive and friendly. There is plenty of food options, you just need to plan. I would definitely come back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Makedah

Stayed 3 nights in Jul 2025

10/10 Excellent

Tamarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so hospitable the food was amazing and they had so many fun things to do around the resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

Beautiful resort, exceptional service. I upgraded to reserve and am so glad I did. My concierge Alfonso was phenomenal!! He was attentive but also gave me space. He provide surprises to my room throughout my stay which made me feel special. The extra it cost for the upgrade was well worth it. Restaurants and service, excellent. Sal’s steakhouse was such a treat, food was spectacular. The spa was beautiful and relaxing. I can’t say enough good things. I want to come back with my granddaughter when she’s a bit older for the family side.
Carla. She was always greeting you when you walked around
Thanks. Alfonso!
Stayed 8 nights in Jun 2025

4/10 Poor

SEEREE

Stayed 3 nights in Jul 2025

8/10 Good

Mateo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort, beautiful rooms and great food. Staff is above any I have experienced. Only issue was that our outdoor hot tub didn’t work. They did come to work on it, but I was unable to use it for two days .
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly
Stayed 6 nights in Jun 2025

8/10 Good

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

STEPHANIE MICHELLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was incredible. Our concierge Fabián made sure our stay was perfect. He was communicative, thoughtful, informative, and went above & beyond for us over & over again. The property was beautiful, food was yummy, drinks were strong, everyone was so polite and kind. As a queer couple, we are always nervous about how we’ll be treated while traveling, but happy to report we were treated like every other couple, which is refreshing! The only negative is that we went during seaweed season so the smell was really bad on the property & we couldn’t go in the ocean, but our swim up room and the multiple pools made it worth it!
leads from resort to beach
sunrise
our concierge surprised us with romantic decor
our swim up room
Stayed 5 nights in Jun 2025

8/10 Good

DELMY

Liked: Cleanliness, amenities, property conditions & facilities
I thought overall This property was beautiful. I felt the food could have been more accessible. Didn’t fully feel like there was food at your command… music by the pull could also be better
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Stayed 5 nights in Jun 2025

10/10 Excellent

Julio, Miami Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was outstanding. The food was great. Our Room was clean and spacious.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leslee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, nice comfy room, amazing staff and an over all good vibe.
Stayed 3 nights in Jun 2025

6/10 Okay

May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was good entertainment at night very very poor absolutely nothing to do price for a coconut ridiculously high. Would not go again until they offer more entertainment at night better beach.. I was very disappointed.
Stayed 5 nights in Jun 2025

8/10 Good

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Clarisse F, Bartlett

Travelled with family
Liked: Cleanliness
Not as it once was. The bell hop and restaurant staff, even by the pool are amazing, hardworking, and helped the customer experience. The Reserve concierge staff, are not a good fit for their roles. Luis is the one to welcomed us, thay really soured oir experience. He lacked enthusiasm and was rude. When you asked him for help, he was condescending and treated you like a bother. Cynthia, who was supposed to be our private concierge, lacked anticipation or the desire to even help you. She didn't give us a tour of the resort and had crappy attitude overall. We questioned what was the point of upgrading to The Reserve experience if the concierge staff have poor service, empathy, or desire to help give a warm and pleasant experience. Cynthia talked to us like we were being commmanded and she had zero hospitality. Her WhatsApp messages were very automated and she had no grace or consideration in person. She knew it was a family vacation and she ignored all the useful insights to help make our stay memorable. This is our 3rd Paradisus line booking and due to Cynthia and Luis, we will never book with Paradisus or Melia again. Why would you advertise a Luxury and memorable experience when you can't even have a concierge team that actually wants to help. They should promote the staff from the pool like Alfredo or servers at the Hadar loke Ernesto, Nelvia, and Jorge, as they know how to provide a great customer experience and makes you feel welcome.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
Stayed 3 nights in May 2025

10/10 Excellent

Varun Bhargav Akumalla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design, and staff were all super friendly and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge, Eduardo, was amazing! He went over and beyond to make our stay exceptional. Everyone at La Perla was friendly and we had a wonderful time. The food was excellent too.
Stayed 4 nights in May 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 5 nights and it was a good time. Property was very clean with good food. The staff were kind and helpful. Buffet at Hadar was great, Ismael, Shaira & Victor were great here along with others we sadly did not catch their names. Lows, lots of seaweed. The heat seemed to exasperate the issue.
Stayed 5 nights in May 2025

10/10 Excellent

Edwin M Murillo

Stayed 5 nights in May 2025

6/10 Okay

Stanley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
Stayed 7 nights in May 2025

10/10 Excellent

Justin

Stayed 6 nights in May 2025