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PUNTA ESMERALDA Hotel Boutique

3.0 star property

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Photo gallery for PUNTA ESMERALDA Hotel Boutique

Terrace/patio
Rooftop terrace
Deluxe Suite, 2 Queen Beds, Balcony | In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior
Beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service

Explore the area

View in a map
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪11 min walk‬
  • Place, Punta Esmeralda Beach
    ‪13 min walk‬
  • Place, Mamitas Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed, Balcony

7.0 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds, Balcony

Deluxe Suite, 2 Queen Beds, Balcony | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Suite, 2 Queen Beds, Balcony

7.8 out of 10
Good
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

Deluxe Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

PUNTA ESMERALDA Hotel Boutique

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site.
PUNTA ESMERALDA Hotel Boutique offers 28 air-conditioned accommodations with a safe and a hairdryer. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
With your stay at PUNTA ESMERALDA Hotel Boutique, you'll be connected to a shopping centre and within walking distance of Punta Esmeralda Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the outdoor pool
  • Amenities include a lift, a terrace and a vending machine
  • 13 minutes by foot from Punta Esmeralda Beach and a 3-minute drive from Gran Coyote Golf
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at PUNTA ESMERALDA Hotel Boutique. Limited free parking is available on a first-come, first-served basis.

This Mediterranean Playa del Carmen hotel is smoke free.

Resto Esmeralda – This family restaurant serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Resto Esmeralda

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2017
  • Mediterranean architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PUNTA ESMERALDA Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

PUNTA ESMERALDA Hotel Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 376 reviews
Rating 8 - Good. 91 out of 376 reviews
Rating 6 - Okay. 38 out of 376 reviews
Rating 4 - Poor. 38 out of 376 reviews
Rating 2 - Terrible. 42 out of 376 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie Mayté

Liked: Cleanliness, amenities, property conditions & facilities
cheap price for a good staying
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and people
Stayed 8 nights in Mar 2025
Verified

8/10 Good

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good pool at the nice.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Near by a beatifull beach
Stayed 21 nights in Jan 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel!
Verified

4/10 Poor

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap but not decent hotel, only one night for those in great need. Towels are dirty and worn, breakfast cosists of coffee and apple, washrooms need to be renovated
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aaron Sandy Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente facilities and easy to move around
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nice pool area
Stayed 5 nights in Feb 2023
Verified

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Amenities
Far from 5ta but close to beaches ⛱️
Stayed 11 nights in Feb 2025
Verified

2/10 Terrible

Kayleen

Disliked: Amenities, property conditions & facilities
Skip this place.
Stayed 7 nights in Jan 2025
Verified

4/10 Poor

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy area, you can see roof tops very dirty
Stayed 1 night in Aug 2025
Verified

6/10 Okay

JUAN

Liked: Staff & service
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

ROSELINE

Disliked: Staff & service
Taxi service for shuttles and $1100 pesos for transportation each way from and to the airport.
Stayed 28 nights in Jan 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

patricia

Disliked: Cleanliness, amenities, property conditions & facilities
The room provided was completely decrepit. I find it astonishing that any employee would be comfortable putting a guest in that room. After a long day of traveling. We arrived at the room and the sheets were dirty with yellow stains and blood, the room was so humid the walls had black mold including in the bathroom. The towels provided were also dirty so much that at night i even decided to go buy a towel. Do yourself a favor don't stay here
Blood stain
Mold
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not near the beach or shopping. Staff was nice.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
Stayed 1 night in Nov 2022
Verified

8/10 Good

JOSUE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, but not hot water
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luis Alberto Castro

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience hope have best better deals next time
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived at Punta Esmeralda! The staff was friendly and helpful, it was IMMACULATELY clean, comfortable and a great spot! Playa Punta Esmeralda was a 5 minute walk away and a beautiful beach! The little market across the street was great for snacks and drinks. 5th Ave was only a 50 peso taxi ride away. GREAT spot for the price! If you're looking for a wonderful 'boutique' hotel for your stay, this is the one!!
Verified

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel should not be offered as a three star hotel. We left after the second night and booked another hotel that was about 100 times better and it was also rated three stars. This was an awful place - dirty and noisy
Stayed 7 nights in Jan 2025