Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
VIP Access

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Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe
Creator video - submitted by Ala Lopatniov Singereanu
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

View in a map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Place, Moon Palace Golf Club
    ‪15 min drive‬
  • Place, Petempich Bay
    ‪23 min drive‬
  • Place, Puerto Morelos Town Square
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(31 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(31 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 484 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(29 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(31 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.0 out of 10
Very good
(103 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free breakfast, free WiFi in public areas and 6 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include 12 restaurants, a coffee shop, 2 beach bars and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 6 outdoor pools
  • Indulge with deep-tissue massages, manicures and pedicures or body scrubs at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the clean guestrooms
  • 6.6 mi (10.6 km) from El Tinto Golf Course and 12.9 mi (20.8 km) from Puerto Morelos Town Square
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 8 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Gourmet Marche – This buffet restaurant serves breakfast, lunch and dinner.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Ma Maison – This restaurant specialises in French cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1056 out of 2245 reviews
Rating 8 - Good. 530 out of 2245 reviews
Rating 6 - Okay. 296 out of 2245 reviews
Rating 4 - Poor. 169 out of 2245 reviews
Rating 2 - Terrible. 194 out of 2245 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline, Indianapolis

Stayed 4 nights in Jun 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we got the VIP Expedia experience. Jonathan was very helpful in booking our restaurant reservations and that alone made our stay more relaxing.
Stayed 6 nights in Jun 2025

2/10 Terrible

Norgely

Travelled with family
Disliked: Staff & service
It was unexpected
Stayed 5 nights in Jun 2025

6/10 Okay

Joel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great time for children. The water park and pool areas were great. However, the dining situation was terrible. Several times throughout our stay, the food was scarce. especially during lunch. Twice I was turned away at the burger stand because they had no food and it was noon. Twice I was turned away from the pizza place because they had no dough. Aside from the Teppanyaki restaurant and breakfast buffet, the rest of the food that was available was average at best. Room service regularly took 2 hours and was pretty below average. Be prepared to wait at the pool bars as well. Anywhere from 10-15 minutes for a drink. Will not likely return.
Stayed 5 nights in Jun 2025

6/10 Okay

Welinton

Travelled with family
Horrible beach
Stayed 4 nights in Jun 2025

8/10 Good

Conrado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel with our family. Good amenities for the children including the water park and shows. Staff was very helpful and friendly. We had a fast check in because of Expedia. They took us to a separate area for the checkin and had like a personal assistant that would help us make reservations for dinner. If you dont have that , getting dinner reservations might be a nightmare. Food is ok at the buffet, not lots of options, and long lines because there was a lot of people. These place should have multiple buffet restaurants because is too many people. The Cave, Taj, and Smoke Bbq restaurants were very good. The Italian restaurant was awful!! Not the staff, but the food. We couldn’t get in the beach , too much seaweed and it’s ugly. Has multiple pools that are nice. The spa was great, we really enjoyed it. There was a misunderstanding with our bill because we bought a excursion through the company at the hotel (nexus) and there is an extra charge we don’t recognize but because we chose to for everything to be charged to the room, we had to pay it to the hotel at check out and they say they are not responsible for that, but they still charged us . Now we have to try to contact the tour company directly to clarify the situation and get our money back. So if you do any excursions through Nexus at the hotel make sure to pay directly to them because the hotel will not care to help you, but they will charge you.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Hector

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las actividades para niños, el personal y los parques acuáticos

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This resort was not equipped to handle a lot of families booked at one time - the restaurants need to be reserved ahead of time but would get totally booked (for 2 days in advance) in like 3 minutes. Our guy who greeted us was terrible - walked way ahead of us, was stuck texting on his phone and didn’t tell us anything about the property or how to get our luggage (which ended up sitting outside for 6 hours). We (group of 9) were walking around aimlessly trying to find our rooms for a good 2 hours with 3 kids under the age of 2. Eventually we had to travel around and find our luggage and the guy coincidentally walked around the corner as we started grabbing our bags to take them ourselves and was confused on why we haven’t gotten it yet. The buffet that was available was SO packed and didn’t have hardly any food out - they were bad at rotating empty food bins. We ended up eating hamburgers 2x a day waiting in line for 30-45 minutes each person, each time. We tried to order room service to get food but they ended up never showing up 2 out of the 4 times we ordered. Be prepared to wait in line for minimum 45 minutes for any type of food.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet Lauren

Stayed 3 nights in Jun 2025

10/10 Excellent

Gwendolyn, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was amazing. So many activities for the kids. Food options phenomenal and the different night themes were fun! My only recommendation is more midday food options as the lines and wait at the food trucks was long. Yes they had the buffet but not always easy to get kids away from playing to dry off to go eat. Our butlers Milton and Pablo were awesome and handled all our needs and requests efficiently. We will for sure be back
Stayed 7 nights in Jun 2025

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed June7-13th 2025. We stayed in two rooms 16508 and 16509. We had an amazing time. Enrique and Ivan were amazing. They helped with all reservations. They both made sure we were good each day and helped with anything. The kids loved the water park. I was hesitant after reading some reviews but besides the cave, all food was generally good. Water park was great but need more tubes.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dominick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliu and Silvana were amazing butlers!
Stayed 5 nights in Jun 2025

8/10 Good

Denis, MIAMI

Stayed 7 nights in Jun 2025

8/10 Good

Jana Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at resort for 5 days in June - group of 7 of all ages, w/ multiple rooms - stayed in a luxury junior suite (non-diamond club). Pros • Multiple large pools, water seemed well maintained • Different water parks for all ages, including lazy river • Fully equipped gym (best we've seen) • Resort & guest rooms appeared well maintained • Family friendly nightly entertainment So/So • Most pools were 4.42 ft deep - too deep for younger kids to touch • Kids club seemed more for 7-8 years old or younger • Food was comparable to other AI resorts • Only purified water available at bars and restaurants, no bottled water - only in rooms • Larger resort with a 1000 rooms = getting around takes longer • Wristbands used as room key = convenient, but the closing/tie mechanism needs improvement •Pool chairs get reserved around 7am when towels are put out Cons • Incredibly slow check-in • Slow service everywhere, seemed understaffed, especially in the restaurants • Reservations needed at every restaurant-can't be booked until you're checked in - especially difficult for large group • Food trucks never opened on time, didn't have menus posted & long line/wait with limited shade • Maintenance requests not fulfilled, after multiple requests • App schedule for restaurants & activities didn't always match up • Hot, slow and small elevators • Stairwells: difficult to find & gross - didn't seem designed for guest use. Overall: We would return to this resort. Had a great time, plenty to do!
Stayed 4 nights in Jun 2025

6/10 Okay

Felipe

Liked: Property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing
Stayed 5 nights in Jun 2025

2/10 Terrible

Mariana a

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We are so disappointed with the food! No meat or poultry at all! The baddest experience we had with food!
Stayed 1 night in Jun 2025

2/10 Terrible

Vija

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I chose to overlook the reviews and proceed with my reservations at this resort, but I regret that decision. Upon arrival, the check-in process was chaotic. We had booked a double bed for three guests, yet we were given a king bed and a futon that was so small my 5'3" son couldn't fit comfortably. We requested an upgrade, only to be informed that the resort was overbooked and no rooms were available. Even though we paid extra for the Diamond Club upgrade, it felt entirely pointless. After our first night, we insisted on a room change, and thankfully, we were finally accommodated. Moreover, the food options were lacking in both variety and quality. Sadly, our meals arrived cold, which added to our disappointment. This experience did not meet our expectations, and I urge potential guests to consider these issues before making their reservations.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 11 had a wonderful time at the Royalton Splash - our group included elderly grandparents and kids of all ages, including a 1-year-old. It was so easy for all of us to stay together and enjoy all of the amenities and activities. The resort was big and spacious, but very accessible. We had no problem getting around from building to building or walking to the beach. The view of the ocean was beautiful, the facilities were lovely and every staff member was kind, helpful, and professional. We would love to return since this place was so fun and convenient for our whole family.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, friendly, extremely hard working to give you the best experience possible!! Food was outstanding and the resort was beautiful!!
Stayed 5 nights in Jun 2025

8/10 Good

Daniel Jerome

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Butler experience underwhelming. Asked for the room to be decorated for a birthday, they decorated the wrong room. Mostly late responses from butler via what’s app. 2 dinner reservations confirmed 15 minutes before we were supposed to be there, even though I inquired 8-10 hours in advance.
Stayed 6 nights in Jun 2025

2/10 Terrible

Barbara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Highly disappointed after booking the diamond club package. This was a complete waste of my money. The Butler service is a waste of time I had to chase my butler for the basic minimum which they should have approached me with. There was nothing special about my room the fridge was never stocked. The top shelf liquor was only available in one area of the entire property. I am so disappointed in my stay, I would never do this again.
Stayed 4 nights in Jun 2025