Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
VIP Access

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Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Relax in a spacious seating area with ocean views, lounge chairs, and a small pool under a shaded pergola.
Creator video
Unique dining area set against natural rock formations, featuring wooden furniture and modern lighting.
Enjoy a meal with a view of the ocean from this outdoor dining area, featuring a beautifully framed view and comfortable seating.
Enjoy a sea view from the balcony, where you can relax on the sofa and take in the surrounding scenery.

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(30 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.0 out of 10
Good
(26 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(29 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.2 out of 10
Very good
(98 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free breakfast, free WiFi in public areas and 6 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include 12 restaurants, a coffee shop, 2 beach bars and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 6 outdoor pools
  • Indulge with body wraps, massages or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the family-friendly amenities
  • 6.6 mi (10.6 km) from El Tinto Golf Course and 10.7 mi (17.3 km) from Ventura Park Cancun
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 8 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Gourmet Marche – This buffet restaurant serves breakfast, lunch and dinner.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Ma Maison – This restaurant specialises in French cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 950 out of 2032 reviews
Rating 8 - Good. 482 out of 2032 reviews
Rating 6 - Okay. 260 out of 2032 reviews
Rating 4 - Poor. 158 out of 2032 reviews
Rating 2 - Terrible. 182 out of 2032 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, water park was fun. Will return again
Stayed 2 nights in Apr 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Id like to start with saying we have stayed in Cancun 12 times, over 7 different resorts over the past decade, so we understand the good and bad things to expect, meshing every resort has good and bad things.. it comes with the territory but you usual over look the bad because off beautiful weather and normally friendly service .. I do wish I could at least think of 1 or 2 positive things to say. I guess you could say the water was wet and the sand was sandy but besides that it was a huge disappointment. We signed up for the Diamond club, which you almost have to do at any of these resorts if you want to make dinner reservations or get a chair at pool.. we are fine with that, it’s part of the trip. But this place has over 1,000 rooms and about 500 pool chairs, we had a person poolside at 6:15 AM every morning at the “members” only diamond pool and 3/4 or more of the chairs were taken… As far as the pool, it was the scene from Caddyshack, where the exclusive pool lets in the Caddies for a hour.. there were people piled all over each other, literally families who decided the entire pool was their own, throwing balls, frisbees and whatever else the entire length of the pool, didn’t matter if another 50 people were between the parent and kid, they would just keep throwing the ball, hitting people, and it wasn’t just one family, or one day.. constant. Kids jumping off furniture into the pool, no matter if the were jumping 6 inches from you..and if you ask them to stop
Stayed 7 nights in Apr 2025

8/10 Good

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for kids, rooms have a decent size and the staff is really friendly. The food was my only "issue", it's not bad, but just let's say above average.
Stayed 5 nights in Apr 2025

8/10 Good

Anis

Travelled with family
Liked: Staff & service
The buffet was not clean They mix a lot of food on the grills Plates was very old Cups at the bars was very old and dirty Coffee shop gives you the cake to eat in a napkin Asked for a drink at the beach bar the bartender wouldn’t serve me because I was not a diamond club member Water park is very unsafe No servers at the buffet No spot at the restaurants No spots at the pool chairs No staff to help you Long wait at check in
Stayed 4 nights in Apr 2025

8/10 Good

Liudmila

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Sanketkumar

Travelled with family
Liked: Cleanliness, staff & service
Need to improve Indian food more
Stayed 2 nights in Apr 2025

8/10 Good

Alondra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This all in inclusive was so so fun! The restaurants were good, the pools were fun. I’d recommend getting up around 7/8 to save a spot by the pool, the swim up bars are great and the workers and bartenders were great! Only one of the ladies checking us in had an attitude but besides that rough check in, the whole stay was amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Chandra bhushan

Stayed 5 nights in Apr 2025

6/10 Okay

Judith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reviews I read before going were right on. But if you go with an attitude of patience, of taking things as they are, and looking for the positive you'll have a good time. I would not return to this property though.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sonak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all-inclusive resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities all day long for the kids!
Stayed 5 nights in Apr 2025

8/10 Good

Manu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Food was not as per international standards. There is the lack of authenticity in flavours of all the cuisines
Stayed 4 nights in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service
Poor service overall. Property is short staffed. I had to pay people to setup our tables or else they would be left stick and without cups/utensils. Restaurants, snack bars were constantly running out of food. Snack bar only served burgers and chicken fingers, but never actually had chicken fingers. Mexican themed night ran out of tacos and guacamole but 7pm. Restaurant staff never smiled and were clearly overwhelmed. You need to be pool side at 6:40 am in order to reserve 2-3 pool chairs. By day 2, we were only able to get a restaurant reservation for our 4th night there. I have booked Expedia VIP properties in the past, but this is the first time it felt like a downgrade. The wait staff said the Expedia section isn't cleaned as often. Expedia members would get smaller cups for cocktails. The only benefit was the faster checkin. While this property photographs and is priced like a premium resort, don't waste your money.
Stayed 5 nights in Apr 2025

8/10 Good

Eralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked all inclusive for a night and then all kitchens closed when we arrived at 11pm. Couldn’t get a single thing to eat. Asked for an hour late check out and they would not accommodate.
Stayed 1 night in Apr 2025

10/10 Excellent

Micheaux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystel from Expedia made my husband birthday extra special! She checked-in with us dailty to see if she could be of any assistance,she sent complimentary wine and treats, she also assisted us with reservations for our family dining experiences. She was amazing with guiding us through our vacation and making sure we used all the amenities offered to us! She was ANAZING! It was my second time visiting Royalton Splash. This time we brought our kids for Springbreak & it did not disappoint. The staff was awesome. My kids loved the waterpark, MJ show, foam pool party, & everything in between. The food was great with awesome selections and dining restaurants. They do try to get you to do a breakfast to introduce their loyalty program, which alot of ppl was attending to get free gifts to use at the resort however we opted not to attend. Just wanted to spend all of our vacation enjoying the resort
Stayed 4 nights in Apr 2025

10/10 Excellent

leia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it !
Stayed 6 nights in Apr 2025

2/10 Terrible

Kinza

Travelled with family and small children
Disliked: Cleanliness, staff & service
We just got back from the resort as a group of 12 (6 adults, 6 kids). While the amenities were promising, the customer service was incredibly disappointing. Check-in took nearly 2 hours with minimal staff support. Our room was missing a sofa bed we had booked and we were given an uncomfortable rollaway instead, wasting most of our first day dealing with this issue. The next day, we discovered our room had ants — they even got in our kids’ diapers. We weren’t moved until 4 PM. At checkout, despite having a late checkout granted, we were unexpectedly being $35 and told to carry our own luggage, even with two small kids and a stroller. Others in our group weren’t treated the same, raising concerns about fairness. Staff were unprofessional, unhelpful, and at times rude. The whole experience left us feeling unwelcome and questioning the consistency — or possible bias — in how guests are treated. We won’t be returning or recommending this place.
Stayed 6 nights in Apr 2025

8/10 Good

Daxin, stouffville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still a recently built property maybe 2-3 years old, therefore still relatively new. It is in a remote area of the town and not much around. The beach just not swimmable, do not expect like the other area of Cancun or the Caribbean. Staff and service are great but expect to wait for your services eg. food and room services. Restaurants are must prebook with reservations which was a challenge and fight for a table, we learned the hard way. Chairs by the pools are very hard to come by, you must be there by 6AM to mark your spot or else you will fight for a chair again. Doors are not soundproof therefore kids and teenagers running yelling around after 11PM will keep you sleepless. Other than that not bad, pick your poison.
Stayed 5 nights in Apr 2025

6/10 Okay

krista

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are nice was very happy with our room Diamond club gets priority over dining.. hard to get a timeslot .. Sports bar didn’t have full menu 3 times we were there Staff not all very friendly ..
Stayed 5 nights in Apr 2025

8/10 Good

Dominika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort but the food was not great. Stayed at Royalton Cancun in the past and found that resort to be much better.
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 4 nights in Apr 2025

6/10 Okay

Adriana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
limited dining options for non DC member & if you can't wake up at midnight to make reservations each night. severely understaffed, service was extremely slow. spent 1 hr lining up for lunch (mobile truck for Burger & fries), ran out of ingredients to make pizza. Kids did love kids club & water park facilities.
Stayed 4 nights in Apr 2025

6/10 Okay

Sourbh

Liked: Cleanliness, property conditions & facilities
Everything is good except no authentic Indian food
Stayed 4 nights in Apr 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play area and water slides. Beach area was not the cleanest. Had to make reservations early for almost all restaurants. Had to get up at 6:00-7:00 am to reserve lounge chairs by the pool, otherwise they would all be taken.
Stayed 4 nights in Apr 2025