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Aparthotel

SILVERSANDS Hotel Boutique - 5Th Ave

3.0 star property

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Photo gallery for SILVERSANDS Hotel Boutique - 5Th Ave

Beach bar
Terrace/patio
Terrace/patio
Laptop workspace, free WiFi, bed sheets
Outdoor pool, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

View in a map
5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for SUPERIOR KING SUITE WITH BALCONY

Laptop workspace, free WiFi, bed sheets

SUPERIOR KING SUITE WITH BALCONY

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for LOFT KING SUITE

LOFT KING SUITE | Laptop workspace, free WiFi, bed sheets

LOFT KING SUITE

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Suite

Deluxe King Suite | Laptop workspace, free WiFi, bed sheets

Deluxe King Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View | Laptop workspace, free WiFi, bed sheets

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

SILVERSANDS Hotel Boutique - 5Th Ave

Aparthotel with a rooftop terrace, a short walk to Playa del Carmen Main Beach
This aparthotel features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a picnic area. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a ceiling fan are among the other amenities available to guests.
SILVERSANDS Hotel Boutique - 5Th Ave offers 7 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at SILVERSANDS Hotel Boutique - 5Th Ave, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a rooftop terrace. This comfortable aparthotel has 7 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Mamitas Beach and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
As a guest of SILVERSANDS Hotel Boutique - 5Th Ave, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. SILVERSANDS Hotel Boutique - 5Th Ave also features a picnic area and concierge services.

Smoking is allowed in designated areas at this 3-star Playa del Carmen aparthotel.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Outdoor areas

  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at SILVERSANDS Hotel Boutique - 5Th Ave

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mar Hotel Boutique 5th Av Playa del Carmen
Mar Hotel Boutique 5th Av
Mar Boutique 5th Av Playa del Carmen
Mar Boutique 5th Av
La Mar Hotel Boutique 5th Av
Silversands Hotel Boutique
La Mar Hotel Boutique 5th Av
Silversands 5th Ave Del Carmen
SILVERSANDS Hotel Boutique 5Th Ave
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel
SILVERSANDS Hotel Boutique - 5Th Ave Playa del Carmen
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel Playa del Carmen

SILVERSANDS Hotel Boutique - 5Th Ave Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 150 reviews
Rating 8 - Good. 34 out of 150 reviews
Rating 6 - Okay. 22 out of 150 reviews
Rating 4 - Poor. 11 out of 150 reviews
Rating 2 - Terrible. 31 out of 150 reviews

7.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Ashley Brooke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and the room had stains on the furniture and the “clean” bedding. We were honestly afraid we’d get bed bugs. There was a couch that didn’t seem even suitable to sit on for a short amount of time. They advertise a rooftop pool which doesn’t exist. We had to leave and find a new place to stay within 15 minutes of arriving. What a waste of money and our efforts. As regards to safety, the doorknob seemed like anyone could come in on us at any point. To top it off, nobody at Silversands could speak much English so there was no point complaining so we just left and had to pay to stay elsewhere for our stay.
Stayed 6 nights in May 2025

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Great Location and Friendly Staff, but Some Minor Letdowns I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special. The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee. Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option!
Stayed 8 nights in Feb 2025

10/10 Excellent

Ramey

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matt, Boise

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Black mold on the wall below the air conditioner due to leaking water. We tried another room but it smelled terribly of mold. We left and forfeited our prepaid two nights for our own health.
Stayed 2 nights in Nov 2024

4/10 Poor

ramey

Liked: Room comfort
There was no water during the stay. Impossible for a shower or toilet flush. Awesome location
Stayed 1 night in Nov 2024

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Microwave did not work. Bathroom did not drain and had to take shower in standing showered water. No one at front desk to check us out. And door lock at the street level gate stuck a lot and was difficult to operate. But one handyman helped me and got the gate open this morning and sprayed down the lock with WD40. Very nice man.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodrigo Lima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities
overall good budget accommodation on the doorstep of 5th Avenue & 5 min walk to beach. large room, comfy bed, hot shower, good AC.
Stayed 4 nights in May 2024

8/10 Good

Hector

Liked: Cleanliness
Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, room comfort
Great location. High ceilings and nice balcony and wall of windows.
Stayed 2 nights in Apr 2024

8/10 Good

Candace

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
We quite enjoyed our stay at SilverSands, the location on 5th ave was great though it was a bit loud during the weekends at night. The room itself was a little dirty but for the price we paid we weren’t expecting a 5 star hotel. We felt safe in this hotel as it has an exterior door at the bottom of the entry stairs. Overall if you’re looking for a budget hotel we do reccomend! We suggest walking down to 30th ave for the best street food and MUCH cheaper prices than an 5th ave :) there’s lots of little taco stands and other food places on 30th and all the streets between 5th and 30th. There is also a Sunday market on I think 54th street!!
Stayed 6 nights in Mar 2024

6/10 Okay

Miguel

Place was nice smelled a little like moldy after u left for a long time and no windows other then that the place was nice clean
Stayed 7 nights in Feb 2024

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023

2/10 Terrible

Mar

Disliked: Amenities, property conditions & facilities
I complained about the lights not working properly and they said they would fix them and they did not. The towels were old and had holes. The sheets were very stained and old. The pool had no water in it. I did not have hot water in the kitchen so I could not do my dishes and could not use my cookware( I bought groceries and couldn’t eat them with the conditions) the property was not as described at all. I asked for a refund and to change rooms or anything to make it more comfortable but they said no. The communication was horrible, had to use a translation app to ask questions and they were never replied to in an understandable way. The fridge water machine was also broken. The door locked with a single push lock and felt very unsafe. People would look in my window at night as I could not move the shade down. I did not have my room cleaned the first four days as they never supplied me with a ‘cleaning sign’ so my room was disgusting with the dirty dishes and sand everywhere. Nobody told me I had to run the water in the shower for 10 minutes before it got hot so I had cold showers as well. They did not supply shampoo until the room was finally cleaned. The wifi worked well, but that was about it.
Stayed 6 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Great room and only $40 a day

First night air wasn’t working moved us to a different room then fix everything next day great patio over 5th ave room was big
Stayed 3 nights in Jan 2024

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jahzeel

Travelled with family
Disliked: Cleanliness, amenities
The A/C didn't work, the toilet didn't flush. The bed was uncomfortable, hard pillows. The kitchen was dirty, there was trash in the planters in the balcony. The balcony sliding door was craked, and looked unsafe. Plus it moved with the wind...
Stayed 1 night in Jan 2024

4/10 Poor

Eugene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Cindy, Coon Rapids

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in bathroom. Bed had no blankets just a top sheet. Very disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

JENNIFER

Stayed 13 nights in Oct 2023

6/10 Okay

kellie

Stayed 3 nights in Oct 2023

2/10 Terrible

Jorge

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, unsafe and the furniture old and with moldy
Stayed 20 nights in Oct 2023

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
good location
Stayed 1 night in Aug 2023

2/10 Terrible

MILAGROS

Travelled with family
Disliked: Cleanliness, room comfort

STAY AWAY!

I have never seen such a HORRIBLE DIRTY HOTEL like this one. No receptionist, just some whatsapp # and had to wait 45 minutes to than be led to a room with dirty sex stained sheets, an ac that leaks over the bed, dirty grimy sliding glass windows with a large crack in in. Fish smelling fridge, fingerprints on coffee pot, was told there was no cleaning crew and the owner to the hotel could care less. The man who let us into the room was just hired 2 days prior. THIS HOTEL SHOULD NOT BE LISTED IN ANY WEBSITE. yes the area was convenient but then again, crack houses are cleaner. You choose.
Stayed 4 nights in Jul 2023