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Sahara Hotel

3.0 star property

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Photo gallery for Sahara Hotel

Outdoor pool
Superior Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing
Exterior
Exterior
Exterior

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. 15 Calle 8, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪3 min walk‬
  • Mamitas Beach
    ‪9 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Junior Room

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Standard Quadruple Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, laptop workspace, blackout curtains, soundproofing

Family Room

  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Sahara Hotel

Hotel with free parking, steps from Quinta Avenida
Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Sahara Hotel offers 40 air-conditioned accommodations with free toiletries and a ceiling fan. Smart televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sahara Hotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Steps from Quinta Avenida and 10 minutes on foot from Playa del Carmen Maritime Terminal
  • Airport, local-area and bus station shuttle shuttle service available for a fee
As a guest of Sahara Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Sahara Hotel also features a garden, concierge services, and discounted use of a nearby fitness facility. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • Bus station shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • Built in 1999
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch smart TV

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sahara Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sahara Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SHO1007167J3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen

Sahara Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 214 reviews
Rating 8 - Good. 68 out of 214 reviews
Rating 6 - Okay. 45 out of 214 reviews
Rating 4 - Poor. 21 out of 214 reviews
Rating 2 - Terrible. 13 out of 214 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico
Stayed 7 nights in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
Stayed 3 nights in Jan 2025

8/10 Good

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Samuel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Stayed 5 nights in Jun 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Unenjoyable stay

For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Stayed 2 nights in Jan 2024

6/10 Okay

STANISLAW, Glenview

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

10/10 Excellent

Victorino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 1 night in Jan 2024

10/10 Excellent

Anton

Stayed 2 nights in Nov 2023

8/10 Good

Daniel Josue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien, camas cómodas, desafortunadamente la habitación no tenia ni teléfono ni plancha, que son básicas, pero tenia horno de microondas y frigobar que no son basicos. Creo que un enchufe mas puedo haber sido funcional ya que eramos dos y no podiamos conectar dos celulares a la hora de dormir.
Stayed 1 night in Nov 2023

10/10 Excellent

richard

Stayed 1 night in Mar 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Stayed 7 nights in Feb 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service
The A/C doesn't work
Stayed 3 nights in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service

2 night stay at Sahara Hotel

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en muy buena ubicación

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .
Una pared muy colorida
Patio tranquiló
Noche de color
Stayed 3 nights in Jan 2023

6/10 Okay

Daniel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people at desk friendly, helpful when questions asked.
Stayed 1 night in Feb 2022

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty basic hotel, blood stains on the walls and bed mattress was sunken on half the bed, smelled stingy. Pretty much the only reason to stay is because there was nothing else available.
Stayed 1 night in Oct 2021

10/10 Excellent

Jake

I have stayed here many times over the years and have always enjoyed it.
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and central

Basic and old, decent location for the price, would stay here again
Stayed 1 night in Feb 2021

10/10 Excellent

Shakil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

6/10 Okay

Albert

Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated not really clean hotel

This hotel is an okay option just for 1 night. But I could not stay there longer. The hotel is outdated and dirty. The lobby and inside area next to the lobby look interesting and kind of stylish. But my room was awful! It reminded me a road motel’s room. I payed aprox $27 per night with all taxes included, and I believe this price is right for the hotel’s quality.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, staff was friendly and helpful
Stayed 4 nights in Dec 2020

4/10 Poor

Albert

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Eric Ariel

Disliked: Cleanliness, property conditions & facilities, room comfort
Playa de Carmen is nice place to visit. The hotel needs some remodeling and maintenance - WiFi so so not always get hot water not so tidy hotel.
Stayed 1 night in Nov 2020