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Sahara Hotel

3.0 star property

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Photo gallery for Sahara Hotel

Interior
Exterior
Outdoor pool
Front of property
Junior Room | In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. 15 Calle 8, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a ceiling fan, a balcony with a view, and a door.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a bed, a ceiling fan, an air conditioning unit, a sliding glass door to a balcony, and a large mirror.

Standard Triple Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with two beds, a balcony, and a ceiling fan.

Standard Quadruple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a sofa, a dining table, and a TV.

Family Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout curtains, soundproofing

Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a bed, a desk, a chair, a microwave, and a mirror.

Junior Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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Interior
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  • Parking included
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The price is €82
includes taxes & fees
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About this property

Sahara Hotel

Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Sahara Hotel offers 40 air-conditioned accommodations with a safe and free toiletries. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sahara Hotel, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Steps from Quinta Avenida and 10 minutes on foot from Playa del Carmen Maritime Terminal
  • Airport, local-area and bus station shuttle shuttle service available for a fee
As a guest of Sahara Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Sahara Hotel also features a garden, concierge services, and discounted use of a nearby fitness facility. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • Bus station shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • Built in 1999
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sahara Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sahara Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SHO1007167J3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen

Sahara Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 234 reviews
Rating 8 - Good. 72 out of 234 reviews
Rating 6 - Okay. 47 out of 234 reviews
Rating 4 - Poor. 21 out of 234 reviews
Rating 2 - Terrible. 14 out of 234 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aristeidis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, very close to main pedestrian street
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hasina

Liked: Cleanliness, staff & service, amenities
We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very central
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Victorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service

2 night stay at Sahara Hotel

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

ADRIAN

Liked: Cleanliness, staff & service, amenities
Location is really good. Convenient.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Cristian

Disliked: Staff & service
The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news .terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
The A/C doesn't work
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Unenjoyable stay

For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue agradable la estancia
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Todo muy bonito! Y en el hotel todos muy amables desde que llegas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RAUL ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Bueno, bonito y barato. Céntrico y amables
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marie

Liked: Staff & service
Hotellbyggnadens rum & interiör är bra men ’annexet’ är som ett hostel. Otroligt lyhört från alla håll.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Marisol

Me gusto el lugar , el personal muy atento a todo ,el único problema es q en el Hotel no hay elevador solo escaleras ( mi habitación estaba en el piso #3 )
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Saul

Liked: Cleanliness, staff & service
Es muy centrica y hay muchos negocios de comida
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Cristina

Disliked: Cleanliness, amenities, property conditions & facilities
Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico
Stayed 7 nights in Jan 2025

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