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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property

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Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

Sun deck
Food and drink
Exterior
Outdoor pool, pool umbrellas, pool loungers
42-inch plasma TV with cable channels, TV, iPod dock

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Pool

Explore the area

View in a map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Place, Quinta Avenida
    ‪14 min drive‬
  • Place, Mamitas Beach
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪62 min drive‬

Room options

Room Superior

  • 39 sq m
  • Sleeps 2

View all photos for Room Deluxe

1 bedroom, free minibar, in-room safe, desk

Room Deluxe

  • 41 sq m
  • Sleeps 2

View all photos for Suite Premium

1 bedroom, free minibar, in-room safe, desk

Suite Premium

  • 62 sq m
  • Sleeps 2

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

1 bedroom, free minibar, in-room safe, desk

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

8.6 out of 10
Excellent
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Superior Select Club 2 Double Beds or 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub | 1 bedroom, free minibar, in-room safe, desk

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

7.0 out of 10
Good
(7 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Adults-only property with 7 restaurants and 3 hot tubs
Catch some rays at the beach or spend the day relaxing at Select Club at Sandos Caracol All Inclusive - Adults Only Area's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Select Club at Sandos Caracol All Inclusive - Adults Only Area offers 218 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court, a health club, complimentary bicycles and a complimentary water park with waterslides are featured at the property. 3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sandos has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Select Club at Sandos Caracol All Inclusive - Adults Only Area. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 7 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to hydrotherapy, manicures and pedicures or body scrubs at Spa Sandos
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 10 minutes by car from El Camaleón Mayakoba Golf Course and 11 minutes from Guadalupe Church
  • Airport shuttle service available for a fee
Select Club at Sandos Caracol All Inclusive - Adults Only Area is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Select Club at Sandos Caracol All Inclusive - Adults Only Area, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, an outdoor pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Select Club at Sandos Caracol All Inclusive - Adults Only Area has 7 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 7 restaurants
  • 9 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 hot tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor padel court
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 16 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-006283/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 906 reviews
Rating 8 - Good. 283 out of 906 reviews
Rating 6 - Okay. 161 out of 906 reviews
Rating 4 - Poor. 83 out of 906 reviews
Rating 2 - Terrible. 59 out of 906 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 25th anniversary trip because of the jungle, wildlife and onsite activities. It did not disappoint!
Stayed 7 nights in Jul 2025

2/10 Terrible

Ana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very old and not well maintained. The restaurants food is below par and very limited to 3 choices without good food.
Stayed 5 nights in Jul 2025

6/10 Okay

Graciela

Stayed 3 nights in Jul 2025

6/10 Okay

Dante

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My only complaint is that we were harassed all week by the sales team. trying to convice is to become royal members. After multiple days of saying no they finally left me alone.
Stayed 6 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
It was gorgeous and a wonderful experience. I plan to come back
Stayed 7 nights in Jun 2025

6/10 Okay

Ashley

Stayed 5 nights in Jun 2025

10/10 Excellent

Taranvir

Liked: Cleanliness, property conditions & facilities
Good property and staff. You can get restaurant reservations through the app. The senote by room 63 is the best one if you want a peaceful environment to reflect. The lis iridos resturant has great steaks, i would recommend. The brazillian steak resturant is also great. The buffet can be hit or miss but generally its not bad. Nidos has good tacos and its open 24/7. I would recommend red salsa for spice lovers
Stayed 5 nights in Jun 2025

8/10 Good

Zyell

Stayed 4 nights in May 2025

6/10 Okay

Todd, Twin Falls

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Upon check-in, select club members are walked around some buildings to a checkin office that was air conditioned with snacks and drinks, which was nice. The room was already cool with its own ac unit on the wall which cooled you to the bone, if that was your preference. Plenty of towels. There was no bar soap or conditioner just body wash and shampoo dispensers in the shower. The odd thing was, the showerhead faced the glass shower door. If you turned it all the way up, it literally flooded the bathroom. You had to set the pressure to not hit the door which provided lackluster pressure. The beds were on the stiff side, yet comfortable. The three pillows per bed were fine. The room fridge was stocked with beers and water and there was a 5 gallon filtered water dispenser on the counter. Umbrella, safe, ironing board and iron in the closets. There was constant cleaning and blowing of leaves going on to keep the grounds tiny. Maps of the resort were adequate. There was some changes in show location which one has to simply figure out. The bar tenders poured good drinks. The food, generally, wasn’t great. I found a few items at the buffet that were alright and simply ate those. The teppanyaki restaurant was noisy and over salty due to all of the soy sauce. The food was mediocre but tasted fresh. Italian was closed for slow season. The Brazilian restaurant, which was by the adult pool, was alright. Meat a fish restaurant was our favorite.
Stayed 6 nights in Jun 2025

8/10 Good

Sonia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Stayed 4 nights in Jun 2025

6/10 Okay

Karen Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 4 nights in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, really enjoyed my stay and excellent staff service.
Stayed 4 nights in Jun 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was not blue in the ocean. It was filled with seaweed and was gross! Nothing like the pictures. The facility was beautiful and the staff was absolutely wonderful. My only disappointment was the ocean.
Stayed 5 nights in Jun 2025

8/10 Good

Stephanie Renee

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Havier the front dest concierge is a legend. Antonio IS the best hibachi chef ever. Julio,Ruben,Isidro, and Eduardo these are the names that stood out all the staff is great but these went above many times. This resort is perfect would go back!!!!!
Stayed 6 nights in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Huge resort! Love it
Stayed 7 nights in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This resort gives you both beach front access with lounge beds, hammocks, and chairs. 9 resturants, 7 bars, and 3 pools. There is so much wildlife all over. The resort is large with at least 15-20 different activities to do every day and its all included. The shows every night are a hit. The rooms are clean and roomy with a stocked mini fridge. The staff are fantastic and accommodate every where they can. There are extra perks booking adults section through expedia here like private concierge.
Stayed 3 nights in May 2025

8/10 Good

Mathilde

Stayed 13 nights in Apr 2025

8/10 Good

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sandos Caracol has everything we needed to relax and enjoy our vacation. The food was great, the pool were quiet, and the spa was incredibly professional!
Stayed 5 nights in May 2025

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive, buffets had plenty of options, and the food was delicious. Con: Ala carte restaurants should be available every night regardless of length of stay. Stay away from La Riviera. Food was not so good and they served us 3 courses at the same time making us feel ruched. It was weird at the steak and fish restaurant. They had a dj playing dance music during dunner.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bethany Renea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay- so much to see. Monkeys, cenotes. The property is awesome. It’s not fully luxury, but it’s nice, safe, staff very friendly. We have zero complaints, food is good, they updated the beach so you can get in the water now. Great for couples or families especially if you aren’t looking for an Americanized concrete jungle
Stayed 4 nights in May 2025

6/10 Okay

Christopher Charles

The walking trails and the ruins were nice. The cenotes were nice too.
Stayed 5 nights in Apr 2025

10/10 Excellent

piper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

2/10 Terrible

Chase

Travelled with partner
Disliked: Staff & service, amenities
Its a tale of two at this resort. Its both great and terrible. The area is beatiful, and our room was pretty good. Now for the negatives. No where when booking did they tell you that you get a limited number of dinner reservations, you dont get 1 per night. You have to book the reservations on a terrible phone app. The reservations arent open until midnight so you have to stay up. Other problems with the food- the "late night snack bar" is horrible. The only food available is tacos, but they were consitently out of toppings. Upon arrival we were practically forced to sign up for a timeshare presentation- it wasnt presented as optional. I was double charged for a romantic dinner. We did it one night and upon checkout there were 2 charges for it, both for the same night. We checked out in the morning before dining services were open so couldnt even argue because we had to catch our shuttle.
Stayed 7 nights in Apr 2025

8/10 Good

Kevla C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than we expected
Stayed 3 nights in May 2025