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Senses Quinta Avenida By Artisan Adults Only

3.5 star property

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Photo gallery for Senses Quinta Avenida By Artisan Adults Only

An infinity pool with lounge chairs, a sunset view, and a modern architectural design.
A curved glass balustrade in a modern hotel lobby with wooden paneling and a circular mirror.
A multi-level atrium with a central elevator shaft, circular balconies, and a water feature at the bottom.
Interior detail
A multi-level interior with a central atrium, glass railings, and a seating area with cushions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Double Room Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Suite, 1 King Bed, Hot Tub

A hotel room with a bed, a desk with a chair, a nightstand, a ceiling fan, and a wardrobe.

Elite Suite, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a phone, a ceiling fan, and a wall-mounted TV.

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

A hotel room with a large bed, a bedside table with a phone, and a shower area.

Deluxe Studio Suite

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Suite, 1 King Bed, Hot Tub

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a wardrobe.

Elite Suite, 1 King Bed, Hot Tub

8.0 out of 10
Very good
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Suite, 2 Double Beds

A hotel room with two beds, wooden wardrobe, and a ceiling fan.

Elite Suite, 2 Double Beds

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Senses Quinta Avenida By Artisan Adults Only

At Senses Quinta Avenida By Artisan Adults Only, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Senses Quinta Avenida By Artisan Adults Only offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s).
Our customers tell us that they can't get enough of the helpful staff at Senses Quinta Avenida By Artisan Adults Only. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy pool views while dining at Senses Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Senses Quinta Avenida By Artisan Adults Only offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Senses Quinta Avenida By Artisan Adults Only. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to noon.
Senses Bar – This rooftop bar is located by the pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: MXN 242 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Senses Bar

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Senses Quinta Avenida By Artisan Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 242 per person
  • Airport shuttle fee: MXN 1233 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Senses Quinta Avenida By Artisan Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 237 out of 509 reviews
Rating 8 - Good. 128 out of 509 reviews
Rating 6 - Okay. 72 out of 509 reviews
Rating 4 - Poor. 35 out of 509 reviews
Rating 2 - Terrible. 37 out of 509 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time like always. Staff always welcoming and kind 💕
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Romeo Delon

Liked: Cleanliness, amenities
We loved our stay here.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
DO NOT get Room 101 or 102, mexican music from outside until 12:00 am most nights.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with super nice staff.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Ngeun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and awesome rooftop pool that’s never busy.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in playa del carmen, specially if you like to walk late in the 5th, you can go and enjoy the commercial places in that avenue and go back easily.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Great customer service & location.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jasson

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

miriam

Liked: Staff & service
The room was clean, but the towels could use an upgrade as they were old, stained, and only provided two. There’s an additional fee upon arrival for street cleaning. If you need a shuttle, that’s also an extra charge and not complimentary. The front desk staff was very nice and communicated promptly via WhatsApp, ensuring you had what you needed as soon as possible. They don't provided you with a cover just a sheet for the bed.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gerald

Liked: Amenities
It was an enjoyable experience
Stayed 6 nights in May 2025
Verified

6/10 Okay

Marlo

Liked: Staff & service
Disliked: Room comfort
This hotel was just ok
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean and convenient located. Staff are very helpful specially SOFIA was great and always with a smile.
Stayed 9 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Patrick

Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was amazing assisted in getting us a taxi to the hotel very friendly and courteous!!!!!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Perfect for a Playa del Carmen romantic escapade
Stayed 1 night in Feb 2023
Verified

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Just very noisy late into the night been on 5th ave
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Ricardo

Liked: Staff & service
Closer to everything.
Stayed 2 nights in Jan 2025