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Senses Quinta Avenida By Artisan Adults Only

3.5 star property

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Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Relax by the pool with a serene view of the surrounding landscape.
Experience the open-plan living area with a sofa, coffee table, and glass railings.
Experience the tranquil atmosphere of our lobby, featuring a central water feature, high ceiling, and comfortable seating area.
Experience the stunning atrium with glass railings and a central elevator, surrounded by a unique mural.
Enjoy the city views from this rooftop terrace with a glass-enclosed shower and wicker furniture.

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Studio Suite, Hot Tub

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Elite Suite, 2 Double Beds

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 King Bed

Double Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior with internal view

1 bedroom, premium bedding, minibar, in-room safe

Double Suite Junior with internal view

  • Sleeps 2
  • 2 Double Beds

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About this property

Senses Quinta Avenida By Artisan Adults Only

Adults-only beach hotel with outdoor pool
A full-service spa, an outdoor pool and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Senses Quinta Avenida By Artisan Adults Only offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s).
Our customers tell us that they can't get enough of the helpful staff at Senses Quinta Avenida By Artisan Adults Only. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy pool views while dining at Senses Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Senses Quinta Avenida By Artisan Adults Only offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Senses Quinta Avenida By Artisan Adults Only. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to noon.
Senses Bar – This rooftop bar is located by the pool.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: MXN 135 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Senses Bar

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Senses Quinta Avenida By Artisan Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Senses Quinta Avenida By Artisan Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 466 reviews
Rating 8 - Good. 116 out of 466 reviews
Rating 6 - Okay. 64 out of 466 reviews
Rating 4 - Poor. 35 out of 466 reviews
Rating 2 - Terrible. 37 out of 466 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

sergey

Stayed 1 night in Mar 2025

6/10 Okay

Jorge

Travelled with partner
Disliked: Amenities, property conditions & facilities
La tele estaba dañada, todas las noches las tuberías de la regadera y del baño hacen ruido... la cama no tiene edredón o algo modesto para taparse, en general el desayuno es lo mismo, huevo en cualquier presentación, jugo de caja y café; siento que está algo costoso para la calidad; pagué $1000 mxn para que adornaran la habitación romántica y solo pusieron unos pétalos muy chafa y una botella sin enfriar de $100 mxn; no recomiendo pagar eso, ni se nota la diferencia; el escusado no tiene privacidad... para algunas personas puede ser incomodo. De lo bueno, la cama es cómoda, la alberca está bien y en general son amables.

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in playa del carmen, specially if you like to walk late in the 5th, you can go and enjoy the commercial places in that avenue and go back easily.
Stayed 1 night in Mar 2025

8/10 Good

ROLANDO

Liked: Staff & service

La Quinta Ave

The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
Stayed 9 nights in Jan 2025

6/10 Okay

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Closer to everything
Stayed 2 nights in Jan 2025

6/10 Okay

Ricardo

Travelled with partner
Liked: Staff & service
Closer to everything.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Travelled with partner
Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Stayed 3 nights in Jan 2025

8/10 Good

Ngeun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and awesome rooftop pool that’s never busy.
Stayed 4 nights in Dec 2024

8/10 Good

ali, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only inconvenience was no hotel reserved parking area!
Stayed 3 nights in Dec 2024

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aguibou

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The WiFi…
Stayed 3 nights in Dec 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had noise all over , elevator , water tubing had air in it all night bubbles , explosion of water in faucets
Stayed 4 nights in Nov 2024

8/10 Good

Jose Andrey

Liked: Cleanliness, staff & service
Muy bien solo faltan cortinas para tener privacidad la habitación estaba muy linda. La limpieza y el personal excelente.
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, unique and prompt service.

Stayed 4 nights in Aug 2024

8/10 Good

ODRACIR

Liked: Cleanliness, staff & service, amenities
Key system was broken, so staff must open the door for us however FD staff was very helpfull
Stayed 5 nights in Sep 2024

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean and convenient located. Staff are very helpful specially SOFIA was great and always with a smile.
Stayed 9 nights in Sep 2024

4/10 Poor

Olivia

Disliked: Amenities, property conditions & facilities
When we first arrived our door key didn’t work properly we had to wait about 2 hours to receive a key that would work. The tv remotes never worked had to ask for new batteries and still didn’t work. Paid extra for the “jacuzzi” didn’t even work properly nor did it even heat up properly
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024