Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
Free Wi-Fi (speed: 25+ Mbps)
Take a swim in the 2 outdoor pools
Amenities include multilingual staff, a lift and a terrace
Guests have great things to say about the helpful staff and the clean guestrooms
Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.
This Playa del Carmen hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
2 outdoor pools
Billiards/pool table
Family friendly
2 outdoor pools
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Outdoors
Beach towels
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV
Food and drink
Blender
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Kitchenette
Microwave
More
Air conditioning
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen
Sofía by Bunik Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
As with any experience, we made it work. For example, we were told when we arrived that water pressure is sometimes an issue, and indeed, one night there was zero water for a few hours. Staff worked to their best ability to resolve this as fast as they could. All emenities were within a short walk - (best breakfasts/lunches at Chou Chou’s one block south - best burgers/Aperol Spritz at Mu’s approx 2 blocks south) - but far enough to not hear noise from bars/clubs. Roof top pool was great with good views. Good value for the price.
Arno Christian
Stayed 8 nights in Apr 2025
6/10 Okay
Aimee
24 Apr 2025
Aimee
Stayed 2 nights in Apr 2025
2/10 Terrible
Edward
Travelled with group
24 Apr 2025
Disliked: Property conditions & facilities
The shower doesn't work well, very little amount of water was coming out which was such as incontinence! specially there was 5 of us! we had to use a blender for us to get a proper shower
Great price , great location, very clean , equipped with kitchenette, great roof top pool with outdoor grill . Great security, great friendly front desk service
Nice and comfortable place! Great service! My brother in law lost his airpod and went back a couple of days later and they had found it. Would recommend
Juan Carlos muchas gracias por todo los tours Que nos agaraste estaban al 💯. Tere gracias por ayudar a mi prima y a mi con linpiando el area de la Alberca. Anna gracias por ser el heroe para mi mama cuando se metio el pajaro por la bentana. Otra ves muchas gracias por todo 🙏 asta pronto si dios qierre
What a nice place to stay in Playa del Carmen! You are still walking distance from the 5th so you can party if you want, but it is far enough away that it is quiet and peaceful at night. There are lots of restaurants and food stands, and a huge grocery store if you want to use the kitchen in your room and self cater.
The room was quiet, clean and comfortable, the mattress was quite firm. Impeccably cleaned when we went out, they did a wonderful job every time.Our private balcony was nice to relax on in the evening. We really enjoyed the rooftop pool area, so nice to spend an afternoon up there just reading and cooling off in the pool.
We are coming back for one night before flying home, hopefully we can book a room here again, it was such a nice stay.
I would definitely recommend staying here to anyone visiting Playa!
Can’t wait to stay here again! Best bang for your dollar
brandon
Stayed 1 night in Apr 2025
2/10 Terrible
edward
19 Apr 2025
My partner and I booked here mostly due to the rooftop pool pictures.
The area was a bit dirty and about 10-15 minutes walk to beach, as described.
Many of the revie
Very clean and just like the pictures on-line. The roof garden and pool amazing the kids loved it. The only thing it needed was parking. We rented a car from the Airport and not having parking was a downside.
All pictures are true, we would stay here again. Edgardo and Anna were very friendly and helpful. Kitchen is not fully equipped but we managed and made some small purchases we left behind for other guest. We did have tiny ants that came in from the ceiling and the cleaning staff were trying their best to get rid of them but didn't while we were there. Hopefully they are gone now.
The place is nice clean modern, staff re nice. One little point that we didn’t appreciate much is the pool is full most of the time and you should take a place early morning and small pool compared to the size of the guests! And you can’t access the pool at night even jst to have a quiet nice view without swimming and i dont know the purpose of that !!!!!! But overall it s a good place with a reasonable price 40$ a night !
This is an excellent property. When you check in, Juan Carlos makes you feel right at home. All the staff are very accommodating and go above and beyond on every occasion. The property is conveniently located near many excellent restaurant and shops.
Very convenient as for walking safety, groceries very near by, restaurant and enjoyable place to stay
Josee
Stayed 5 nights in Apr 2025
2/10 Terrible
Frances
Travelled with partner
10 Apr 2025
Disliked: Cleanliness, staff & service, amenities
I checked out and left immediately to the Hyatt. There are two chairs by the pool no place to lounge or take the sun no place to buy water in the building coming off a flight your thirsty . Terrible I read the reviews and they lied it’s far from the beach. As a courtesy leave water for your guests or have a vending machine .