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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

A pool area with clear water, a hammock, and palm trees.
A kitchen with a black and white patterned backsplash, a coffee maker, and various kitchen items on the counter.
A modern reception area with a stone wall, wooden ceiling, and seating.
A modern hotel room with a large bed, wooden furniture, a kitchenette, and a ceiling fan.
A modern bedroom with a large bed, a wooden headboard, a ceiling fan, and a view of trees through a glass door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Loft

A modern bedroom with a large bed, a wooden headboard, a ceiling fan, and a view of trees through a glass door.

Deluxe Loft

8.6 out of 10
Excellent
(128 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Loft

A hotel room with a bed, a sofa, a small round table, a TV, and a bookshelf.

Superior Loft

8.0 out of 10
Very good
(40 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Loft

A modern living room with a grey sofa, a mounted TV, a wooden cabinet, and a potted plant on a round table.

Premium Loft

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Studio

A modern hotel room with a large bed, a small kitchenette, a ceiling fan, and wooden shelving.

Traditional Studio

7.4 out of 10
Good
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Traditional Studio (1 King Bed)

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio (1 King Bed)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sofía by Bunik

This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1345 out of 2105 reviews
Rating 8 - Good. 406 out of 2105 reviews
Rating 6 - Okay. 186 out of 2105 reviews
Rating 4 - Poor. 67 out of 2105 reviews
Rating 2 - Terrible. 101 out of 2105 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet comfortable beds friendly staff excellent location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel for people who are looking for a good stay, very clean and pleasant, the pool area is also magnificent👍😊
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Claire Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed in a great location to everything.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Shawn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, rooftop pool amazing. Great place to spend honeymoon
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. This is my go to when I travel to Playa del Carmen.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and location conveniently located near amenities.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The pool side seating was great. Also, the pool was great. And staff was friendly and kept my room clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Davina Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really enjoyed the rooftop pool as well as the spa.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around and the staff are super friendly
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

tarin renee

Liked: Cleanliness, staff & service, property conditions & facilities
For the price the stay was great and the location even better! Just wish there was coffee in the room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Helma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe place and friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was fabulous!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place has everything you need
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bath towels
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, no too busy
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I dont really want to share this for fear that it wont be available next time i come (I stay here a lot) but for the price and the pool on the roof, the staff, the cleanliness, and the balcony you just cant do any better than Sofia!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, staff & amenities are amazing!.. coffee pot was no good and we replaced it, other than that it was great!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin R

Liked: Cleanliness, amenities, property conditions & facilities
very nice place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elizabeth Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants nearby
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the stone pool. Very clean.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Upscale vibe, nice staff. I would stay there again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a perfect location to walk everywhere. And exactly as it was shown in the photos. I was very happy with my stay.
Stayed 8 nights in Mar 2026