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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property class: 4.5
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Couples treatment room(s), body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, manicures and pedicures or body wraps at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests love the restaurant and breakfast
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4.5-star Playa del Carmen property is smoke free.

The property hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1785 out of 3084 reviews
Rating 8 - Good. 734 out of 3084 reviews
Rating 6 - Okay. 324 out of 3084 reviews
Rating 4 - Poor. 117 out of 3084 reviews
Rating 2 - Terrible. 124 out of 3084 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Edwin

Stayed 5 nights in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
It was a nice small resort right downtown playa del Carmen which made it unique. Pros-nightlife and entertainment in playa del Carmen all walking distance. Pools were nice. Staff were very nice 👍 and friendly Food was pretty good but ran right through me lol Pool volleyball was a blast and water was somewhat warm Coffee shop was legit Cons: No good beach Rooms were older and outdated(at least the one we got) Entertainment at night wasn’t to exciting compared to other resorts but I don’t really stay up to late anyways. Overall it was small and unique resort with great staff. If you want to experience the playa del Carmen city this is a great resort to go to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff friendliness, cleanliness and aesthetic of the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 7 nights in Jan 2026

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was always kept clean. Bar service was exceptional. Food was ok, nothing that stands out on the menus. Overall a great stay. Close to downtown was nice. Lack of beach was a downside
Stayed 7 nights in Jan 2026

8/10 Good

Debra

Stayed 7 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
The rooms and facilities were very clean. The pool was cold unfortunately. The entertainment was ok nothing exciting. The staff overall were very helpful and professional. The spa service was exceptional.

10/10 Excellent

Amirhomayoun

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was clean and neat and staff was very polite

8/10 Good

Thomas

Stayed 5 nights in Jan 2026

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, good food.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alan, Hopatcong

Stayed 5 nights in Jan 2026

6/10 Okay

Chantelle

Travelled with family, Travelled with partner
Liked: Cleanliness
Overall, this was a good experience at a conveniently located property. We could easily walk to 5th Avenue, enjoy a beautiful small beach, and access everything on foot. What We Loved: The entertainment staff brought great energy and fun to our stay. Our room was impeccably clean, and we appreciated having three different dinner venue options each night. The cabana rentals were a nice touch, including either a bottle of tequila or upgraded meal options (lobster, filet, or tomahawk steak). The property photographer did an excellent job capturing our vacation moments. Areas for Improvement: Service at the pool was disappointingly slow—we waited two hours for tacos. More concerning was the lack of accessibility accommodations. The resort struggled to accommodate a guest with limited mobility, placing them in a room that was accessed by stairs and requiring a long walk despite their needs. The property simply isn’t well-equipped for guests with mobility challenges. Bottom Line: While this is a nice resort, as frequent visitors to Riviera Maya (2-3 times yearly), we believe there are better options available at this price point. The accessibility issues and inconsistent service prevent us from giving a higher recommendation.
Mexican Restaurant
Sushi Restaurant
Stayed 4 nights in Jan 2026

10/10 Excellent

Alberta Allegra Noel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort was always clean and spotless, food available 24/7, constant activities and engagement and the food was THE BEST I've ever had at a resort before. If you're looking for late night parties this wouldn't be the place for you. Every night there was a show around 8pm followed by ONE HOUR of a dj party... Usually in the lobby and occasionally outside by the pool. Typically the crowd was in their 30's - 50's I'd say. The nightlife was lively but short lived but the shows were fantastic. The lobby & resort was usually empty by midnight, but it makes sense since the younger crowd seemed to go party on 5th Street (the market around the corner with vendors, shopping, restaurants and clubs) and the older crowd was in bed by late night. Everyone advertised the beach as being very far, however, you just walk to the very left wing of the hotel and exit a door by the gazebo walk down to the beach. The beach was our favorite part, it was small but enough chairs, since most people tended to prefer the pool (much harder to get seats unless youre awake by 8/8:30am). Bring water shoes to experience the beach most comfortably, but there was a beautiful patch of sandy water that you could go to without water shoes.
Stayed 7 nights in Jan 2026

10/10 Excellent

Code

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was phenomenal, they really went the extra mile to make our stay special. We loved the building, the rooms and even the gym was sick (and I’m a pretty big gym fanatic). The food was amazing and it’s right close to downtown playa which is amazing! Carlos and the entertainers by the pool were amazing and hilarious. I will definitely be going back. No question was this a great experience for my wife and I. Thanks for the great experience
Stayed 4 nights in Jan 2026

8/10 Good

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 6 nights in Jan 2026

8/10 Good

Stewart

Travelled with group
Liked: Cleanliness, staff & service
Staff were very friendly .. very clean place .. convenient location
Stayed 5 nights in Jan 2026

10/10 Excellent

wendy

Liked: Cleanliness, amenities, property conditions & facilities
Resort was well kept, staff were very helpful. Room was very nice
Stayed 10 nights in Jan 2026

10/10 Excellent

Corbin John, Warrenton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Entertainment was fantastic! Food was great and everything was included!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Yessenia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff is super helpful and friendly EVERYONE. I've stayed here about 5 times and ot has always been pleasant
Stayed 7 nights in Jan 2026

10/10 Excellent

Farshad

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this all-inclusive Whyndham Playa Del Carmen and truly enjoyed every part of the experience. The staff were exceptionally friendly, professional, and always willing to go the extra mile to make our stay comfortable. The resort was clean, well-maintained, and beautifully designed, creating a relaxing and welcoming atmosphere. The food and beverage options were outstanding, with great variety and high quality at all restaurants and bars. Entertainment and activities were well organized and enjoyable, and there was always something for everyone to do. The rooms were spacious, comfortable, and serviced impeccably. Overall, this resort exceeded our expectations. We felt well cared for from arrival to departure and would highly recommend it to anyone looking for a relaxing, stress-free vacation. We look forward to returning in the future.
Stayed 4 nights in Jan 2026

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly. Room was large.
Stayed 4 nights in Jan 2026

10/10 Excellent

Belinda D, Lexington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, spotless, nice pool and fun activities, the food in the restaurants is delicious, the only downside is a very tiny rocky beach.
Stayed 3 nights in Jan 2026

8/10 Good

Brianne

Stayed 7 nights in Jan 2026

10/10 Excellent

Lilibeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10 service
Stayed 4 nights in Jan 2026

8/10 Good

Michael Edan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we really enjoyed our stay here. Our room did smell a little musty and I wonder if it was partly the cause of a head cold I developed on the trip. The food and service here was great, we feel we got a great value and would come back. We enjoyed each of the restaurants and the special dinner in the gazebo was awesome. The fire show was great quality and we enjoyed several classes they provided. I do wish they would fix the roof hot tub, and I noticed several beeping smoke detectors, one in the cafe, which is a safety hazard. I also wish they would not do events like the "twerk-off" that they did during the "Caribbean party". Was practically a strip club at that point. I think cabanas on the quiet side of the pool would be a great option in the future. Heated pool (for winter) would also be an awesome upgrade in the future.
Stayed 6 nights in Jan 2026

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