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Citadel House Hotel

3.0 star property

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Photo gallery for Citadel House Hotel

Exterior
Dining
Property grounds
Exterior
Free WiFi

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU
  • Hoe Park
    ‪3 min walk‬
  • Plymouth Pavilions
    ‪5 min walk‬
  • National Marine Aquarium
    ‪15 min walk‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

Duke Of Cornwall

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (1010)
The price is €93
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Duke Of Cornwall

About this property

Citadel House Hotel

Guesthouse in Plymouth
This smoke-free guesthouse features free Wi-Fi in public areas.
Citadel House Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Citadel House Hotel, you're just a quick walk from Hoe Park. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 3-minute walk from Hoe Park and 5 minutes on foot from Plymouth Pavilions
WiFi is free in public spaces.

This 3-star Plymouth guest house is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk. This property doesn't offer after-hours check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Citadel House Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 8 out of 45 reviews
Rating 2 - Terrible. 9 out of 45 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each Felt grotty and I had another trip booked here iv now cancelled it such a shame really , The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot Nice building too very neglected The wi fi was confusing too so used my own .
Stayed 1 night in Apr 2025

2/10 Terrible

Matteo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was appalling
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia Ovenseri

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Pita

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Nicola

Stayed 2 nights in Jun 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023

8/10 Good

Theint Zu

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023

2/10 Terrible

Oliver

Stayed 1 night in Oct 2022

10/10 Excellent

Moya

Stayed 1 night in Aug 2022

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stayed 1 night in Aug 2022

4/10 Poor

Michael

Stayed 2 nights in Aug 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night stay

My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Stayed 1 night in Jul 2022

2/10 Terrible

Smith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Citadel House

The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied. The owner was friendly so that was nice. Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise. The hotel is in a good location fairly close to the Hoe and city centre.
Stayed 1 night in Jun 2021