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Grotta Palazzese Beach Hotel

5.0 star property

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Photo gallery for Grotta Palazzese Beach Hotel

Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds
Aerial view
Suite, 1 King Bed, Sea View, Sea Facing | Living area | Flat-screen TV
Free daily continental breakfast
Private beach, beach bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
SS16, Km 832, Polignano a Mare, BA, 70044
  • Place, San Vito Beach
    ‪8 min walk‬
  • Place, Lama Monachile Beach
    ‪6 min drive‬
  • Place, Statue of Domenico Modugno
    ‪7 min drive‬
  • Airport, Bari (BRI-Karol Wojtyla)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Patio

Deluxe Double Room, Patio | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Double Room, Patio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite 955

Suite 955 | 1 bedroom, premium bedding, down duvets, memory-foam beds

Suite 955

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 954

Suite 954 | 1 bedroom, premium bedding, down duvets, memory-foam beds

Suite 954

  • 43 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 959

Suite 959 | 1 bedroom, premium bedding, down duvets, memory-foam beds

Suite 959

  • 42 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 961

Suite 961 | 1 bedroom, premium bedding, down duvets, memory-foam beds

Suite 961

  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Grotta Palazzese Beach Hotel

Luxury hotel with private beach and free breakfast
A private beach, a restaurant and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a snack bar/deli and concierge services are on-site.
Grotta Palazzese Beach Hotel offers 43 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grotta Palazzese Beach Hotel. During your stay, you're just a quick walk from Cala San Giovanni. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and ocean views while dining at Beach Hotel restaurant
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach
  • Just a 4-minute drive from Statue of Domenico Modugno and 7 minutes from Lama Monachile Beach
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grotta Palazzese Beach Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Polignano a Mare hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.
Beach Hotel restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Hotel restaurant

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On a private beach
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 November and 10 June.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number BA072035015S0021588, IT072035A100041665
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Castellinaria Polignano a Mare
Castellinaria Polignano a Mare
Castellinaria
Hotel Castellinaria
Grotta Palazzese Beach
Castellinaria Beach Hotel
Grotta Palazzese Beach Hotel Hotel
Castellinaria Grotta Palazzese Beach Hotel
Grotta Palazzese Beach Hotel Polignano a Mare
Grotta Palazzese Beach Hotel Hotel Polignano a Mare

Grotta Palazzese Beach Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 95 reviews
Rating 8 - Good. 21 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star hotel at all. A motel for a ridiculous price.
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Stay anywhere but at this hotel!

This hotel claims it is five star, more like 3 Star. Great location and that's it. Staff need more training, when you ask for anything, their go to answer is "Sorry No" It started at check in, we had to carry our own suitcases from our car to the hotel, we were given the wrong WIFI password and thigs just deteriorated from her. Breakfast, is minimal, there is no bar so you cannot even get a pre-dinner cocktail! most of the staff were terse, they look like they are bored and when you ask for anything, it seems to be a chore. My wife and I stayed for five nights and were very disappointed
Stayed 5 nights in Jul 2025

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning. Somewhat far from poligiamo a mare, must drive to it, it was a busy weekend and we couldn't find parking in town. Our room was beautiful, the a/c didn't with, they have is another run, the outlets didn't work. I am thankful for their efforts.
Stayed 2 nights in Jun 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, amenities
Pros: spacious room, modern bathroom, great terrace with hot tub, nice sandy beach, quiet, can reserve at the Grotta restaurant, helpful English speaking staff you can contact via WhatsApp. Cons: poor air conditioning strength - room never got below 26C, warm mini fridge, no beers in fridge, no coffee in room, small breakfast buffet, best order directly from kitchen. No shuttle to other hotel in town but those guests can get a shuttle to the beach and you can’t even sit in the empty leg back to town. Expensive taxis - €50 for a car to Monopoli, tuktuk slightly cheaper but still expensive, uncomfortable and unsafe. No hotel pool but there was a pool in the old hotel before they took over. No gym. The beach is nice but not private and exclusive to the hotel, shared with another hotel and beach club. Avoid Italian school holidays as very crowded with noisy children. Hotel room was high tech but in all the wrong areas - I don’t need an iPad to control lights, I want good air con, a cold fridge and a coffee maker. I like a nice spacious shower but no need for a huge rain shower with 5 settings - put a double sink in the bathroom and hooks for towels. Cleaning seem to miss small toiletries like I used cotton pads every day but they were never replenished every day after they had seen I had used them even after I asked for more the first day. It’s like they had ambitions for design but ran out of money. We might stay again for the right price, at the right time and hire a car.
Stayed 3 nights in Jun 2025

10/10 Excellent

gennaro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach resort and location. Staff was very attentive both within the hotel and beach side. Easy to get downtown with 10 minute Tuk Tuk ride.
Stayed 6 nights in Jun 2025

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property. If considering to be a 5 star property, feel that the staff need to be more warm and friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anzhelika

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, upgraded tastefully decorated, beach is clean, staff is very attentive
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Clean, beautiful and serene! Beach was also fantastic!!!
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort was clean, access to the private beach with chair and towel availability. Upon check in we were informed that the hotel was not the same as advertised with a cliff side dining experience however it was at the sister hotel and reservations and rail seating was priority to us as hotel guests. The town of Polignano A Mare was easily accessible from the resort and transportation was arraigned by the front desk.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian, Marina Del Rey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Damian

Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and modern
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss this gem !

From the personalized greeting as we entered the property, to being welcomed as we parked. Every step of the reception process was exceptional and professional. Check-in was quick Rooms were outstanding The view is priceless The complementary shuttle between the hotel and downtown, whether you’re visiting the restaurant, or just spending time exploring.. the shuttle service was an unexpected bonus Every time we returned to our rooms, they had been reset cleaned and organized, as if we were arriving for the very first time Super professional staff, I am looking forward to the next visit already!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tandeka

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Views Great entertainment Good food Delicious Wine
Stayed 1 night in Sep 2024

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is an absolutely beautiful property with a private beach. The rooms are newly renovated however they are basic and the shower was tiny.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ora

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The beach at this property is not private. They share this beach with the adjoining beach club and it was incredibly busy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the city the first night and then came to stay at the beach the next 2 nights. I called to arrive early since we had to check out of our city hotel. Alberto answered and said he would try to arrange this although checkin was at 3pm. Alberto called back shortly afterwards and said they could accommodate an early check in. When we arrived, Alberto greeted us, checked us in quickly and then showed us to our wonderful room. We had some concerns because some of the reviews mentioned air conditioning issues. Our room was very clean and the AC unit was fairly new. The air conditioning worked great. Giusepe from the restaurant was extremely helpful and accommodating. We had incredible breakfasts and really excellent dinners. One night we had dinner at the Grotto restaurant at the sister hotel in the city. The shuttle was free since we were staying at the sister property. The restaurant view and food at the Grotto in the city was expensive but well worth the visit. The food, atmosphere and service were impeccable. At the hotel, the service was perfect. Great beach, views and service. Free water was provided which is nice when you are at the beach and hotel in Europe. The sunrise and beach view were amazing. We extended another night. The morning we left, the staff put together a wonderful breakfast for us to eat on the train to Naples. We will remember the service, views, accommodation and atmosphere until the next time we come!
Stayed 2 nights in Aug 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beach! Comfortable bed. And great service!🌟🌟🌟🌟🌟💫
Stayed 3 nights in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were traveling with 2 other families. One family had to cancel last minute because her cancer came back and she ended up in the hospital doing emergency radiation. The hotel was so unaccomodating and refused to refund them. All they offered was “Their policy”. I would never stay there or recommend it. Not to mention there’s no pool and the beach was full of kids. There was some sort of summer camp going on.
Stayed 2 nights in Jul 2024

4/10 Poor

Felicity

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Liana

Travelled with partner
Disliked: Staff & service, amenities
Customer service was terrible. Didn’t clean our room. Paid for the most expensive suite and AC was broken. Hardly any accommodation was offered other than a fan in the room. The manager promised to call us to rectify the situation and never called, also ignored our call when I tried to reach him. Zero amenities. Claims their beach is private but it is definitely open to the public. Our private jacuzzi had green/yellow algae stains so it definitely was never cleaned or treated. Overall awful experience for how much we spent. Limited staff. Had to ask for service at the beach and remind them to bring us our complimentary waters. Honestly nothing good to say, so disappointed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
tranquil beautiful relaxing right on the beach
Stayed 7 nights in Jun 2024

2/10 Terrible

Gennady

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We came to the hotel and the deluxe room are simply cheapest motel for $50 then we upgrade $1100 a night to the suite. Suites Recondition was not working in every room. There are moving us from one room to another, but still AC is not working. The manager is not in his place instead of helping and resolve the problem. He was clawless. Be careful outside on the steps to the beach because it’s slippery and people falling down.
Stayed 3 nights in Jun 2024