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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; local and international cuisine
Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing
Family Triple Room | Living area | TV

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Plaza of Delights
    ‪8 min drive‬
  • La Guancha
    ‪9 min drive‬
  • El Museo Castillo Serralles
    ‪9 min drive‬
  • Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Desk, laptop workspace, blackout curtains, soundproofing

Family Triple Room

  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Solace by the Sea

Family-friendly hotel with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Solace by the Sea, you're just a quick walk from Playa Cayo Cardona. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Palmares, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace and a vending machine
  • On-site recreation includes a playground
  • 8 minutes on foot from Playa Cayo Cardona and a 5-minute drive from Carribbean Cinemas Ponce Towne
  • Cats and dogs welcome for a fee (restrictions apply)
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at the family-friendly Solace by the Sea. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ponce hotel.

Palmares – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 231 out of 961 reviews
Rating 8 - Good. 197 out of 961 reviews
Rating 6 - Okay. 192 out of 961 reviews
Rating 4 - Poor. 133 out of 961 reviews
Rating 2 - Terrible. 208 out of 961 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with partner
Disliked: Property conditions & facilities
Positive—lady at desk helpful and friendly. Needs improvement—no Wi-Fi. Tv very limited. Not enough towels, cups, supplies. No ice. Bathroom door didn’t shut all the way It was a bed and nothing more
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for ice and didn’t have a fridge in the room nor a safe box it was a mistake staying there never again and won’t recommend it to no one
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

Solace after storm

Simple and quiet. Staff was helpful in finding local places to eat. Relaxed by the pool with wild parrots and magpies singing nearby. An lone outpost surrounded by a hurricane destroyed waterpark. Locals play pickleball and volleyball there, so it has its own noncommercial community life. Truly restful and quiet.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephanie, San Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have hot water in the hotel for showering so we had to shower with cold water and they did not lowed the rate for the inconvenience, I asked for a manager and never talked to them the employee only offered a compliment breakfast or two drinks, lots of insects inside the room, the room smelled like humidity and everything was old, also, the sink was plugged, we couldn’t even brush our teeth in peace.
Stayed 1 night in Dec 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I arrived i was not comfortable the area was under construction
Stayed 9 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

8/10 Good

luz, new britain

Travelled with family
My stay was ok , because it was just sleep and shower. It was for family matters.
Stayed 3 nights in Jan 2025

6/10 Okay

Yadra

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
There was a larger than usual presence of stray dogs. The facility looked a bit rundown, like it promoted itself online with pictures from 10 years ago.
Stayed 1 night in Jan 2025

2/10 Terrible

Keila

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely dirty a lot of street dogs ,mosquitos and the room smells bad like humidity.Bad quality of bedding,not enough towels.And In top of that I get sick in there .False advertisement with the pictures .

10/10 Excellent

samaris

Stayed 1 night in Jan 2025

10/10 Excellent

Glangelíz

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me encantó es q son pet lovers, aunq cabe destacar q dan un muy buen servicio, es un lugar acogedor y relajante.!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid at all costs

Do not stay here under any circumstances. No wi fi. No hot water. Beds are rock hard. Air con unit is so loud it made me jump every time it turned on. Stains all over bathroom. This place has clearly not had a cent invested in it in decades. Sleeping under a bridge is preferable to this place.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of dogs outside in parking lot and also on the porch where the rooms are located and where the pool is located as well
Stayed 2 nights in Dec 2024

4/10 Poor

Rolando

Travelled with family
Liked: Staff & service
Disliked: Amenities
Very basic room. No wifi, only local channels on tv.
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lights in the room didn’t work. No hot water, I could keep going haha, but the staff was really nice. We liked them at least. A bit high priced for nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Tischa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a lot of maintenance and is not well maintained
Stayed 1 night in Nov 2024

8/10 Good

Sebastián

Travelled with partner
Liked: Staff & service, amenities
-
Stayed 1 night in Nov 2024

4/10 Poor

Hector, hatillo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated
Stayed 1 night in Nov 2024

10/10 Excellent

JAVIER

Stayed 1 night in Aug 2024

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
El personal es excelente, desde recepción , los empleados de el restaurante (barra) el joven que mantiene limpio los alrededores, en fin todos. Es un lugar acogedor q cuenta con dos piscinas (una para los niños pequeños y otra para los adultos y jovenes) cancha de baloncesto y volleyball. Le hace falta cariño al edificio como tal , el area de la piscina esta disponible hasta las 12media noche q es muy bueno.
Stayed 1 night in Oct 2024