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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Relax by the pool surrounded by lush tropical plants and palm trees.
Couples can enjoy a romantic meal at this outdoor dining area, surrounded by comfortable seating and beautiful views.
Couples can enjoy a romantic beachside setting with the ocean views.
Cozy retreat with a neatly made bed, wooden nightstand, and large mirror.
Relax in this cozy space with a sofa, armchair, and flat-screen TV.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Parque de Bombas
    ‪8 min drive‬
  • La Guancha
    ‪9 min drive‬
  • El Museo Castillo Serralles
    ‪9 min drive‬
  • Ponce (PSE-Mercedita)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | 1 bedroom, desk, laptop workspace, blackout curtains

Single Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, laptop workspace, blackout curtains

Family Triple Room

  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Solace by the Sea

Family-friendly hotel with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Solace by the Sea, you're just a quick walk from Playa Cayo Cardona. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Palmares, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace and a vending machine
  • On-site recreation includes a playground
  • 8 minutes on foot from Playa Cayo Cardona and a 5-minute drive from Carribbean Cinemas Ponce Towne
  • Cats and dogs welcome for a fee (restrictions apply)
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at the family-friendly Solace by the Sea. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ponce hotel.

Palmares – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 238 out of 980 reviews
Rating 8 - Good. 198 out of 980 reviews
Rating 6 - Okay. 196 out of 980 reviews
Rating 4 - Poor. 137 out of 980 reviews
Rating 2 - Terrible. 211 out of 980 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Milianee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llegamos a realizar el check in a las 11 pm y el personal fue bien amable y gentil. El cuarto tenia un olor a humedad bien fuerte. El baño no bajaba. Con todo eso y otras cosas continuamos con la reserva. Dia siguiente salimos a las 7 am y cuando llegamos el cuerto inundado el personal muy gentil nos cambio. Honestamente el lugar para lo que cobra por noche parece un Motel areas abandonadas y apariencia de los cuartos pobres. Para resolver esta bien. En mi experiencia no vuelvo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

luz, new britain

Travelled with family
Disliked: Amenities, property conditions & facilities
Won’t Be Returning The place definitely needs an upgrade. The room was very humid, and the bathroom had mold under the toilet. To make things worse, there was no hot water for six days. Overall, not a pleasant stay—this will be my last staycation here. Upon arrival, the administrator informed us there would be no water for just one day. However, we ended up without hot water from Tuesday onward. By Wednesday morning, we wrote a letter to the owner, but we didn’t hear back until Friday—four days later. At that point, they offered to transfer us to another hotel, but we decided to stay due to the convenience of being close to my mother-in-law’s house.
Stayed 6 nights in Apr 2025

2/10 Terrible

Sue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful reflection pool, no restaurant as advertised,no hot water,no Internet, room smells of mold, they gave me the wrong room then a attude went I came to office to fix their mistake. RUN
Stayed 3 nights in Apr 2025

10/10 Excellent

José, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my family.
Stayed 1 night in Mar 2025

2/10 Terrible

Pamela, Juncos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alana

Stayed 5 nights in Mar 2025

2/10 Terrible

Alana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It's like a Motel. Nothing like the pictures shown.
Stayed 6 nights in Mar 2025

2/10 Terrible

yaser

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

No me pude quedar porque no tenian disponibilidad, hotel.com me vende la habitacion y despues que llego al hotel me dicen que no hay habitacion y no quieren devolver el dinero
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Bronx

Travelled with family
Disliked: Property conditions & facilities
Rm 111 was our room. Ac only had one speed and that was full blast.Door to bathroom was off and needed to be slam shut for privacy. Theirs no sign as you come off the Highway telling you this is the hotel. NO WI-FI sign in office looks like its been there a while.
Stayed 1 night in Mar 2025

8/10 Good

Elí

Travelled with family
Liked: Cleanliness, staff & service

Review

Está muy bueno el lugar, pero realmente le hace falta muchas mejores y remodelaciones en sus habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Justiniano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reallo Good

A great family experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

YALEXANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy bueno por el precio. Deben dar mantenimiento a las áreas adyacentes y mejorar la iluminación de las facilidades. Deben dar un upgrade a los cuartos. Muy buen servicio al cliente
Stayed 1 night in Mar 2025

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!!
Stayed 1 night in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Business traveller
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen P, Trujillo Alto

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

humberto

Liked: Cleanliness
Don’t have high expectations here it’s just a place to crash, area is very dark at night but never felt insecured, staff is obviously not trained for costumer service but they do their job room is clean but very outdated, the shower was rusty
Stayed 1 night in Mar 2025

10/10 Excellent

Maria T

Liked: Amenities
I love the place really quiet,great staff,great location and really clean
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta limpieza al hotel. La piscina de color verde, la habitación le hacia falta limpieza.
Stayed 2 nights in Mar 2025

6/10 Okay

Carmen

Travelled with partner
Easy check in, checkout
Stayed 1 night in Mar 2025

6/10 Okay

Luis J

Liked: Cleanliness, staff & service
Worst bed all time, no hot water….
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Travelled with partner
Disliked: Property conditions & facilities
Positive—lady at desk helpful and friendly. Needs improvement—no Wi-Fi. Tv very limited. Not enough towels, cups, supplies. No ice. Bathroom door didn’t shut all the way It was a bed and nothing more
Stayed 2 nights in Feb 2025